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Hotel Soul Suzhou

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#7 of 1,405 Hotels in Suzhou
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Soul Suzhou
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351 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Reviewed yesterday NEWvia mobile

Friendly and helpful staff. Very clean, well equipped, good wifi, very good breakfast buffet from 6.30 to 10.30 ! Free shuttle every hour to Humble Garden and Railway station. Very well located, in the center of historical center. And shopping areas. My place in Suzhou : my 3rd time. Modern design.

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Helpful?
Thank J B
Arlington, Virginia
Reviewed 1 week ago via mobile

My sister and I spent 2 nights in this Hotel during the Chinese New Year. The location is perfect--in front of the pedestrian street "Guanqian Street" with many shops and restaurants. The hotel has free shuttle bus to take the guests to railway station. The room is clean, the bed is comfortable and staff is friendly. Overall we had a...

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Thank Jianyuan
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Jianyuan, Thank you for taking your precious time to share your good experience with us. We are very delighted to know that you had an overall enjoyable stay in Chinese New Year. Your kind compliments in recognition of product and service provided by the team are highly appreciated. Hotel Soul offers a new type of executive suites, spacious and...

Reviewed 1 week ago

Ignoring the off-the-wall design, this is a very solid hotel for the price. It is located just off Guanqian Jie and is around 20-minutes walk away at most from the major sites such as the Humble Administrator's Garden, although they do provide a shuttle bus service as well. Breakfast was fairly average but had a good range of both western...

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Helpful?
Thank Gongbaobeijing
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Gongbaobeijing, Thank you for taking your precious time to share your pleasant experience. We are pleased to know that you are very satisfied with your stay with us. Our hotel is conveniently located in the heart of Suzhou. We strive to provide serve and product to meet the needs of our guests. It has been our pleasure to have...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Stayed at this hotel due to the competitive price. Was not expecting much but the stay was way above our expectations. Was able to access my email thanks to their VPN server which is usually only available in higher end international hotel chains. Room came with free breakfast which was decent enough. Hotel also provided free transport to the train...

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Helpful?
Thank Julian L
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Julian L, Thank you for taking your precious time to share your wonderful experience with us. We rely on guest feedback to improve ourselves wherever possible and we feel very encouraging to receive your compliments on your overall stay. Your compliments about our breakfast buffet and FREE shuttle bus services provided by the team are appreciated. We understand our...

Reviewed 31 December 2016

The rooms and layout of the hotel was very modern. It was really pretty inside and at the corridors. The staff were courteous and friendly. The breakfast spread had a wide spread of items to choose from. For those stay for more than 1 night, a plus point for you would be their changing breakfast spread. They have italian, korean,...

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Helpful?
Thank Chua H
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Chua H, Thank you for taking your precious time to share your great experience with us. We are very delighted to know that you had an overall enjoyable stay and found our thematic décor design. Your kind compliments in recognition of service and the breakfast buffet quality provided by the team are highly appreciated. Hotel Soul offers a new...

Bruce Mines, Canada
Reviewed 29 December 2016

This hotel is located in an excellent location in the midst of a busy pedestrian shopping area and an easy walk to the sights. The staff are very helpful and spoke excellent English. The decor of the hotel was playful if a bit odd. The rooms were large with very comfortable beds. A delicious buffet with lots of variety was...

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Thank vhart60
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear vhart60, Thank you for taking your precious time to share your wonderful experience with us. As a frequent traveler yourself, we are thrilled that you have been impressed to stay with us and have found our location ideal. The décor elements of both modern and ancient China are specially designed for guests to appreciate while experiencing the hotel. Your...

Singapore, Singapore
Reviewed 19 December 2016

Not knowing what to expect, was pleasantly surprised to find a nice and cosy hotel right next to pedestrian walk. Pro: - close to shops and eating places - large and clean room - quiet and comfortable beds - good shower with strong water strength - cheerful and helpful staff Note: despite being close to winter we find the room...

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2Thank Steven L
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Steven L, Thank you for your precious time in sharing your pleasant experience on Tripadvisor. We are delighted that you had an enjoyable stay in our guestroom and enjoyed our thematic décor. The elements of both modern and ancient China are specially designed for guests to appreciate while experiencing the hotel. We provide an advance booking of our FREE...

Singapore, Singapore
Reviewed 19 December 2016

Rooms were clean and pleasant. Location was great, near enough to shopping and amenities but not too near so was peaceful and quiet. Food at the Chinese restaurant was good and reasonably priced. Breakfast spread at the cafe was varied and fresh. Definitely a good stay! Will book again if going Suzhou.

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Thank reggyyanpl
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear reggyyanpl, Thank you for your precious time in sharing your wonderful experience with us. We appreciate your kind words on the quality and selection of food served at Brasserie 101 and Ying Fook Court. Your comments motivate us to provide a pleasant staying experience to our guests. Hotel Soul offers a new type of executive suites, spacious and luxurious...

Oneroa, New Zealand
Reviewed 18 December 2016 via mobile

V clean, great location so central easy meander distance to beautiful historic sites. Really pleasant staff and huge breakfast buffet. Yes it is modern, but we liked the quirky twists. Only place so far where we could get access to gmail (massive plus!) Thank u fif a terric value and hospitable stay:)

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Thank taaniko
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear taaniko, Thank you for your precious time to share your fantastic experience with us. Your compliments on our thematic décor and comfortable room are much appreciated. Especially we are happy to know that you are impressed to stay with us. It has been our pleasure to have you as our guest. Hotel Soul offers a new type of executive...

Reviewed 18 December 2016 via mobile

Stayed here a few nights in December - loved it . Quirky weird decor with horrible x-mas muzac. But absolutely bang in the center. All pedestrian roads / shopping canals and gardens. Pricing is hit and miss 600 became 185 next night ... so do play around with sites and bookings. No lights from our one little window - but...

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Helpful?
Thank Hotrubber007
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Hotrubber007, Thank you very much for sharing your pleasant experience with us. We are glad that you found our location ideal. As a frequent traveler yourself, we are most delighted to know that you had an overall great stay and you had been impressed to stay with us. Hotel Soul offers a new type of executive suites, spacious and...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Established in May 2010, Hotel Soul is the first contemporary boutique hotel in Suzhou, China. The 220 room hotel's design concept juxtaposes elements of modern and ancient China, celebrating the nation's remarkable swift modernisation while paying tribute to its distinguished past. Guests at Hotel Soul can enjoy a wide range of culinary delights at the continental restaurant, Brasserie 101, inspired by chic Sino-French interior design. Bar Soul brings a unique blend of retro and industrial elements. It is also the ideal place for carousing with regular live band performances and a variety of drinks and snacks. Chinese restaurant Ying Fook Court serves carefully crafted Chinese cuisine and an innovative congee hotpot. On the second floor, Ying Fook Heen boasts a bright, spacious banquet hall and three VIP rooms perfect for hosting banquet receptions and business dinners for all occasions. Hotel Soul also offers a fully equipped gym alongside premium leisure and meeting facilities, making it the perfect choice for leisure and business travelers. ... more   less 

Additional Information about Hotel Soul Suzhou

Address: No.27-33 Qiaosikong Alley, Pingjiang District, Suzhou 215 000, China
Region: China > Jiangsu > Suzhou
Price Range: ₹ 3,475 - ₹ 5,286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Soul Suzhou 4*
Number of rooms: 220
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Suzhou
#4 Romantic Hotel in Suzhou
#7 Luxury Hotel in Suzhou
#20 Business Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Soul Suzhou staff and other travellers.
3 questions
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Questions? Get answers from Hotel Soul Suzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The adjoining rooms were great for families travelling with children.”
 of 5 bubbles reggyyanpl, 18 Dec 2016 | Read review
“Request for a room on the non-smoking floors (the have both)”
 of 5 bubbles EllaBedella, 16 Dec 2016 | Read review
“Go for an upper floor!!”
 of 5 bubbles AustrianinAsia, 15 Aug 2016 | Read review
“Corner rooms. They're huge. I think my room was 315”
 of 5 bubbles Uiscebawn, 22 Jun 2016 | Read review
“Ask for a renovated room, if they already have them. They were renovating while we were there.”
 of 5 bubbles Miriam1952, 23 May 2016 | Read review
5 of 5