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Holiday Inn Express Suzhou Changjiang

59 reviews
#62 of 1,495 Hotels in Suzhou
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No.199 Changjiang Road, Huqiu District, Suzhou 215011, China
Traveller (40)
Room & Suite (7)
Dining (1)
Overview
  • Excellent13%
  • Very good55%
  • Average23%
  • Poor6%
  • Terrible3%
9 Sep 2017
“Just average”
27 Aug 2017
“Basic express hotel”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
3.5 Star Hotel
All hotel details
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Name/address in local language
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1 - 5 of 9 reviews
Reviewed 11 October 2017

The hotel is really "worn" and definitely requires some renovations. It is dirty. In no smoking rooms it smells with cigarettes. Bathrooms are smelly too. They didn't have first aid kit at the front desk. I was actually going to give "terrible" note, as for...More

Thank Piotrek B
Response from xiaoyun z, Manager at Holiday Inn Express Suzhou ChangjiangResponded 12 October 2017

Dear Guest,Thank you for your feedback regarding your recent visit at our hotel and We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. If you have any problem you can tell us , we will...More

Reviewed 10 September 2017

I stayed there only for one night. The bed was very comfortable and the linen was good as well. Considering the name for this franchise, the bathroom wasn’t very clean, it had lots of mold in the shower and the toilet had a very strong...More

Thank Vandergast
Response from xiaoyun z, Manager at Holiday Inn Express Suzhou ChangjiangResponded 11 September 2017

Dear guest, Thanks for choosing to stay in Holiday Inn Express Suzhou Changjiang. We appreciate your recent stay with us and your comments It's something that our staff takes pride in. And if you need help ,you can tell us ,we will do our best...More

Reviewed 27 August 2017

Stayed for a weekend trip with family in Suzhou. Plus + Breakfast although very basic but cannot complain about it because it's free + Subway station within walking distance that goes to the city Minus - Understaffed in general - Foul odour in the guestroom...More

1  Thank allencao3
Response from xiaoyun z, Manager at Holiday Inn Express Suzhou ChangjiangResponded 28 August 2017

Dear guest, Thank you so much for your review of our hotel.This is a mid-end hotel. We are pleased to see that you were impressed with good service. You appreciated friendly staff and spacious rooms. Additionally good location and convenient transportation will let your travel...More

Reviewed 25 September 2015 via mobile

It is a very basic hotel, but good value for money. The hotel was fully booked for a conference and checking in and out of this hotel was an absolute nightmare, even with 3 receptionist on duty. It is a good budget hotel and is...More

2  Thank Jaco077
Reviewed 12 July 2015

new, clean, fantastic customer service if you talk direct to Management or Assistant. Rooms are clean, very well equiped , Engl TV ( CNN, BBC, FOX Sport and HBO), Internet fast enough. Coffee ok...food....chinese.

Thank Michael B
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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 51 - US$ 62 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Best Value Hotel in Suzhou
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 51 - US$ 62 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Best Value Hotel in Suzhou
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (40)
Room & Suite (7)
Dining (1)
Questions & Answers
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Room Tips
"Odd numbered rooms have open view of the streets"
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"get a high floor street sight"
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