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Westin Wuhan Wuchang

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#15 of 2,300 Hotels in Wuhan
Certificate of Excellence
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Westin Wuhan Wuchang
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188 Reviews from our TripAdvisor Community

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Showing 117: English reviews
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Reviewed 4 days ago NEWvia mobile

Stayed for three nights for a Conference. At first look this is a lavish international hotel worthy of the Westin Brand. I have to give high marks for the quality of the bed - I wish I could bring it home with me! Unfortunately the praise stops there. The room was incredibly cold with a nonfunctional thermostat. Called the front...

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Helpful?
Thank Jonathan G
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

We appericate your feedback, we will take note and share your comments with management team. Apperciate your praise, you can always buy our hevenly bed through westin website, normally westin hotels have discount for heavenly bed products. I understand that your stay was not all you hoped it would be, we will find a way make a improve immediately. Thank...

Denton, Texas
Reviewed 1 week ago NEWvia mobile

Staying here for a conference and expected a luxury experience as it bears Westin brand. Our room was cold even if the thermostat was set at 24C. Called the front desk and was told their A/C cannot be adjusted in each room so they brought us a portable heater. The heat is produces can only be felt when you are...

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Helpful?
Thank ginger_jian
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

We appericate your feedback, we will take note and share your comments with management team. I understand that your stay was not all you hoped it would be, we will find a way make a improve immediately. Thank you for staying with us, wish you have a nice day.

Belmont, California
Reviewed 3 weeks ago

We stayed here for 2 nights while visiting family members, overall the hotel is good. The lobby area is very impressive, and the room is clean and comfy. I got a partial river view room where I can get a peek over the river. There are a few things here and there that can be improved, like the bathroom amenities,...

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Helpful?
Thank xiliu82
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. Great to get your recognition, and we are glad to know that you enjoyed our room facilities during your stay, regarding swim cap issue, we will share information with related department and adjust price, looking forward to welcoming you back in the near future.

Auckland, New Zealand
Reviewed 8 February 2017

Five star facilities. Room is spacious, high ceiling, two double beds are big enough to sleep two adults with two kids, air condition works good in the room, very good view of Yangtze river if you stay river view room. However, the location does not close to any major shopping center or eateries. Only a couple of small local restaurants...

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Helpful?
Thank JSmithDD
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. Great to get your recognition, and we are glad to know that you enjoyed our room facilities during your stay, regarding swim cap issue, we will share information with related department and adjust price, looking forward to welcoming you back in the near future.

Siem Reap, Cambodia
Reviewed 15 January 2017

The Westin Wuhan is a wonderful property resting on the banks of the Yangtze River. The Hotel is filled with 5 star amenities such as a fully equipped gymnasium, a relaxing sauna/steam room as well as a world-class spa, and well if you’re looking for a memorable dining experience then the superb restaurants throughout the hotel will certainly not disappoint....

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Helpful?
Thank Ken M
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

Dear valuable guest, I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We apperciate your time in sharing with us your experience.

Reviewed 19 December 2016

I stayed 2 nights on a recent business trip, and this is one of the better international Westin hotels that I have used. It has an enormous lobby that was nicely decorated for western Christmas and very nice restaurant in house. The room was well appointed, clean, and comfortable.

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Helpful?
Thank AgricTraveler1
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. Great to get your recognition, and we are happy to know that you enjoyed your stay and our lobby Christmss decoration, looking forward to welcoming you back in the near future and wish you Merry Christmas in advance.

New Delhi, India
Reviewed 11 December 2016 via mobile

Stayed in Weston Wuhan for two nights during one of our annual meeting . Stay is pleasant but lacked the lustre and experience of typical Westin. Check-in out takes lot of time which is the pain point .They gave me room in higher floor overlooking Yangtze River but not a great sight to see though as most of the time...

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Helpful?
Thank Deepthots
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. Great to get your recognition, and we are happy to know that you enjoyed your stay, regarding westin branded experience, for instance, in-house guest can enjoy run westin program at our conceriage, we provide new balance running clothes, sneaker, running tutor and route. There are more programs you can explore,...

Mississauga, Canada
Reviewed 5 December 2016

We spent 4 nights at this hotel before our Yangtze River Cruise. The subway station is 3-4 minutes from the hotel. The river is only 3 minutes walk from the hotel. There is a nice walkway along the river which will bring you to the famous Changjiang Bridge. The walk from the hotel to the Yellow Crane Tower is only...

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Helpful?
Thank bluesky668
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. Great to get your recognition, and we are happy to know that you enjoyed your stay, we will keep training service standard for our F&B colleagues in the future, looking forward to welcoming you back in the near future.

Singapore
Reviewed 28 November 2016 via mobile

First trip to Wuhan and wanted to stay in a decent hotel and so picked Westin Wuhan, which is relatively new and upscale. Hotel wise is nice, very new, rooms are clean and well decorated. Gym is so decent and even allows you to rent shoes and attire. Where it falls slightly short is the service especially for the F&B...

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Helpful?
Thank Stektan
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. Great to get your recognition, and we are happy to know that you enjoyed our room facilities during your stay, we will keep training service standard for our F&B colleagues in the future, looking forward to welcoming you back in the near future.

Reviewed 26 November 2016 via mobile

The lobby was in the Christmas mood and we enjoyed the stay there. Great location, amazing facility, and friendly service. We especially loved the club floor lounge. I took Captain Morgan with great view from there. 季節柄ロビーやラウンジにはクリスマスの飾りつけがあり季節の雰囲気を出してくれていました。今回はクラブフロアに宿泊したのでラウンジの利用も出来て良かったです。

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Helpful?
Thank jojik745
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. Great to get your recognition, and we are happy to know that you enjoyed your stay, looking forward to welcoming you back in the near future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting

Additional Information about Westin Wuhan Wuchang

Address: No.96 Linjiang Road, Wuchang District, Wuhan 430062, China
Region: China > Hubei > Wuhan
Price Range: ₹ 8,050 - ₹ 13,874 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westin Wuhan Wuchang 4.5*
Number of rooms: 305
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Wuhan
#4 Business Hotel in Wuhan
#15 Luxury Hotel in Wuhan
#21 Best Value Hotel in Wuhan
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Questions & Answers

Here's what travellers have asked, with answers from Westin Wuhan Wuchang staff and other travellers.
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Questions? Get answers from Westin Wuhan Wuchang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“definitely go for river room when available”
 of 5 bubbles xiliu82, 6 Mar 2017 | Read review
“river view”
 of 5 bubbles JSmithDD, 8 Feb 2017 | Read review
“The river is a working river, but I enjoy seeing the work boats. Ask for a room that has a view over the wall to the river.”
 of 5 bubbles AgricTraveler1, 18 Dec 2016 | Read review
“Higher floor will give you a better river view”
 of 5 bubbles bluesky668, 5 Dec 2016 | Read review
“Rooms facing the city garden will give a more relaxed feel while the rooms facing the river better night views.”
 of 5 bubbles yhu323, 12 Oct 2016 | Read review
5 of 5