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Marco Polo Wuhan

Ctrip.comUS$ 104*
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#9 of 2,325 Hotels in Wuhan
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 127*
US$ 104*
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US$ 116*
US$ 116*
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Marco Polo Wuhan
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760 Reviews from our TripAdvisor Community

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Showing 123: English reviews
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Peterborough, United Kingdom
Reviewed 10 April 2017 via mobile

I have stayed at this hotel on many occasions before and had great service, not today! I arrived to find no doorman to open doors or take my bag. When getting to the reception I am met by a smile by one lady but her counterpart is surly and very curt in her approach. I wait for the lift for...

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Helpful?
Thank ReveleyC
Shirley R, Director Of Rooms at Marco Polo Wuhan, responded to this review

Dear ReveleyC, Thank you for sharing your recent staying experienced. We are equally concerned upon reviewing your comments. Without any delays, we have since launched a full investigation and have revamped the service procedures and reorganization of the room service and housekeeping section in straightening the service standard. Our Director of Food & Beverage and Executive Housekeeper were fully notified...

Augusta, Georgia
Reviewed 6 April 2017 via mobile

This was a clean hotel centrally located to my business meetings in Wuhan. Rooms were well apportioned and had modern decor. Close to restaurants and other activities. Service was above average. Hotel bar had live music and was well stocked.

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Helpful?
Thank spvincent033
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Spvincent033 Thank you very much and it is so nice to receive your wonderful comments ! It was your business trip this time but we are looking forward for your next visit as a holiday maker, to discover the many interesting attractions in and around this beautiful city of Wuhan. We have recently developed a new package namely Rediscover...

hong kong
Reviewed 27 March 2017 via mobile

The hotel looks not as good as pictures. The lobby had cigarette smell even though it's not allowed to smoke inside. The room is quite spacious. Wifi is poor and not working all the time! Amenity is very local! Electric plug is at strange place! River view is good! Price is reasonable. Location is good.

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Helpful?
Thank piaHongKong
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear piaHongKong, Thank you for sharing your staying experience at Marco Polo Wuhan ! Without a doubt our location is not only amidst a conducive surrounding overlooking the scenic Yangtze River, we are also very glad that our happy team members always do their best to take good care of our guests and make them feel at home. Relating to...

Shanghai, China
Reviewed 8 March 2017 via mobile

Probably the best hotel in Wuhan. Location is nice with many bars, restaurants or clubs nearby. On riverside, which is the best Wuhan can offer. Rooms are just perfect, new, clean. As usual in China check in is taking a while. That could be improved and aligned to global standard. Go there, eyes wide shot

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Helpful?
Thank JF P
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear JF P, Thank you for your kind review of Marco Polo Wuhan, I am delighted to read that you were comfortable and felt well-looked after by the capable team during your recent stay with us. It was our pleasure to have you and we look forward to being of service to you again in the future. Best regards, Shirley

Cardiff, United Kingdom
Reviewed 19 January 2017 via mobile

Stayed at the Marco Polo Wuhan 2 nights, 18th/19th Jan. The hotel was very welcoming on arrival and I was upgraded to an executive room on the 30th floor. Incidentally I'm told that late arrivals (ours was at 00:25) very often get upgraded. The room was fantastic and very very clean. There is free wifi in the hotel and like...

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Helpful?
Thank David P
Shirley R, Director Of Rooms at Marco Polo Wuhan, responded to this review

Dear David P, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at Marco Polo Wuhan. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and...

Calgary, Canada
Reviewed 14 January 2017

Stayed here for a week in Jan/17. This is a very good hotel for business or leisure. Spacious, modern and well appointed. The rooms and its appointments are modern, functional and in top condition. The floor, the lobby and restaurants are quite and uncrowded. Reception and concierge facilities are efficient and conversing in english was not a problem. The food...

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Helpful?
Thank travel_123499
Shirley R, Director Of Rooms at Marco Polo Wuhan, responded to this review

Dear travel_123499, Thank you for sharing your wonderful staying experience at Marco Polo Wuhan ! Without a doubt our location is not only amidst a conducive surrounding overlooking the scenic Yangtze River, we are also very glad that our happy team members always do their best to take good care of our guests and make them feel at home. Thanks...

Deal, United Kingdom
Reviewed 2 January 2017

I stayed 4 nights over a weekend in December. The hotel is very grand and impressive, the rooms area good size (I had executive), with all the amenities you could require (see my photos). I had room service and breakfasts, both of which were good. My only complaint would be the service at breakfast, I ate early 06:45 everyday and...

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Helpful?
Thank Stuart B
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Stuart B, Thank you very much for penning some feedbacks and glad that you had an overall wonderful experience staying with us. My sincere apologies though on the few minor issues raised about the breakfast service and will definitely tying up these loose ends. I have shared your experience with our Director of Food & Beverage, Mr. Stefan Mueller...

Dallas, Texas
Reviewed 25 December 2016 via mobile

I only stayed 1 night, the room was comfortable but small. I had a great view of the river/park. Pros: Good size bathroom and nice walk-in shower/tube. The desk was small but adequate for working. The bed and pillows were very comfortable. Their pool was nice to sit by for relaxation, but is not a lap pool if you need...

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Helpful?
Thank mikeaustin
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear mikeaustin, Thank you very much for sharing your experience. We are delighted you thoroughly enjoyed our hotel services, despite some minor food taste challenges in our All Day Dining restaurant, which we have looked into to further enhance the quality standard of our products. I have shared your concerned with our Director of Food & Beverage, Mr. Stefan Mueller...

Reviewed 10 December 2016

Marco Polo is very good hotel in Wuhan. Very good location, near the river. It is good hotel for business meetings, you have all you need for it. Rooms are very comfortable for working and for resting. Breakfast is very rich, you have different food for your choice: Chinese or European.

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Helpful?
Thank Aleksandra B
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Hi Aleksandra B, Thank you for your time in sharing your great experience in Marco Polo Wuhan, especially your generous compliments on our hotel rooms standard and Food services. We really hope you could visit us again in the near future and arrange for more time to enjoy our facility. In addition, we like to recommend you to stroll along...

Manchester, United Kingdom
Reviewed 26 November 2016

Very pleased with room, swimming pool, restaurant and very reasonable price. Ffood was excellent with wide and varied menu to suit most taste. Riverside park is just across from the hotel and ideal to see Tai Chi groups, wedding parties and kite fliers.

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Helpful?
Thank Stuart R
Shirley R, Director Of Rooms at Marco Polo Wuhan, responded to this review

Hi stuartjr2016, Thank you very much for sharing your wonderful experience in Wuhan. Marco Polo Wuhan is indeed an oasis within this scenic city and we sure hope you had managed to explore the many attractions surrounding hotel as well. Feel free to contact us and we will be most happy to arrange your next visit here again. Warmest regards.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Wuhan's 356 rooms and suites are built offering a spacious design with deluxe amenities against the backdrop of spectacular city or river views. The Continental Club floor rooms also offer complete privacy with their exclusive setting and special privileges. The restaurants at Marco Polo Wuhan are sure to indulge your good taste. Whether it is the signature teas of The Verandah, Cantonese fare of Shangdu Tao Yuan or the Asian and international delights of Cafe Marco, your dining experience will surely be unforgettable. ... more   less 

Additional Information about Marco Polo Wuhan

Address: No. 159 Yanjiang Avenue, Jiangan District, Wuhan, China
Region: China > Hubei > Wuhan
Price Range: ₹ 6,529 - ₹ 12,540 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Wuhan 4.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
Marco Polo Wuhan Hotel Wuhan
Hotel Style:
#3 Business Hotel in Wuhan
#9 Luxury Hotel in Wuhan
#17 Best Value Hotel in Wuhan
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Questions & Answers

Questions? Get answers from Marco Polo Wuhan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a riverside view”
TheDealBeans, 2 Jan 2017 | Read review
“ask for river view but beware of the noisy road below”
Safemach, 15 Nov 2016 | Read review
“Go for a high floor”
Captiva103, 23 Sep 2016 | Read review
“Floor 15 is Nonsmoking :)”
badmire, 17 Aug 2016 | Read review
“Taxi service to and from the airport should be about $20 USD”
cirrusnine, 21 May 2016 | Read review
5 of 5
Ctrip.com
US$ 104* /night
View Deal
Expedia.comUS$ 116
Hotels.comUS$ 116
CancelonUS$ 127
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Prices are for 1 room, 2 adults
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