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Sheraton Grand Zhengzhou Hotel

Overview
No.33 Jinshui East Road, Zhengdong New District, Zhengzhou 450046 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Indoor pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
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Reviews (152)
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All reviews exit c great hotel subway station breakfast buffet is excellent stay the hotel staff ivy bellhop amenities lounge thermostat spg bathtub business english
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1 - 5 of 30 reviews
Reviewed 7 November 2018

The staff here are most helpful and polite and the rooms are of a good size, standard and clean. Nothing to complain about there. In addition the breakfast buffet is excellent and just encourages over consumption - not good for the waistline! However I will...More

Date of stay: November 2018
Thank HKPlum_Bum
Response from Mobile50405205304, Manager at Sheraton Grand Zhengzhou HotelResponded 8 November 2018

Dear Value Guest , We are thankful, for gave us yours valuable and important time to complete our GSS survey, it’s an opportunity for us to made improvements in our services and make approach to your needs. we are highly concern about your feedback and...More

Reviewed 24 September 2018 via mobile

Spent a night during the mid autumn festival. I made reservations at Fest, the 1st floor restaurant this time and everything went very smoothly. Miss Sunny was a giant help at dinner and Miss Nancy Xu was just wonderful to us at the breakfast service

Date of stay: September 2018
Thank jeffj86
Reviewed 12 July 2018

Greeted by Daisy at check-in, and was given a bigger corner room at 11/F. She was very helpful, and wears a great smile on her face. Once she noticed that I'm a SPG member and I had stayed at the hotel in the past, she...More

Date of stay: June 2018
Thank 128michaelc
Reviewed 7 May 2018 via mobile

No Toiletries. I ask staff to bring Toiletries everyday. Cannot use English. Almost all the staffs cannot speak English. Expensive restraint. Not good taste and expensive. Very close to subway station. アメニティが無いので、毎日持って来てもらった。 英語が通じないので、苦労した。 レストランがとても高い。

Date of stay: May 2018
Thank thomasthomas1127
Response from Andersen Z, Front Office Manager at Sheraton Grand Zhengzhou HotelResponded 8 May 2018

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, LEO ZHENG Front Office Manager

Reviewed 30 April 2018 via mobile

Respected as platinum member, upgraded to a larger room. Free bottle of sparkling wine waited in the room for us instead of the usual fruits. Lovely big bed but not comfortable pillows. Small shower cubicle in width. Executive lounge looked dated, the evening drinks and...More

Date of stay: April 2018
Thank BritinChina1963
Response from Andersen Z, Manager at Sheraton Grand Zhengzhou HotelResponded 30 April 2018

Thank you for choosing Sharaton Grand Zhengzhou as your stay. We provide you not only another great stay but also a new perspective on our destination and on the way that you see the things around you. We hope that you enjoy the hotel facilities...More

View more reviews
About
Description
Sheraton Zhengzhou Hotel is centrally located in the new Central Business District of Zhengdong. Our hotel is close to South Nongye Road Metro Station line 1. Zhengzhou East Railway Station is just 4 minutes away More and the Airport is about 25 minutes. Every stay in our hotel gives you the opportunity to enjoy beautiful city views and experience the time tested Sheraton ambience of warmth comfort and world class facilities. The hotel's 361 guest rooms and suites are spacious and comfortable, and feature the acclaimed Signature Sheraton Sweet SleeperSM Bed. Experience the unparalleled luxury of the finely balanced mattress offering you a night of exceptional undisturbed rest in the softness of high quality linen. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
361
Price range
US$ 88 - US$ 162 (Based on Average Rates for a Standard Room)
Location
China > Henan > Zhengzhou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
361
Price range
US$ 88 - US$ 162 (Based on Average Rates for a Standard Room)
Location
China > Henan > Zhengzhou
Photos
Traveller (124)
Room & Suite (34)
Dining (22)
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Nearby AttractionsSee all 141 nearby attractions
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Questions & Answers
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Posting guidelines
Room Tips
"Any floor without 'local' guests"
HKPlum_Bum
6 Nov 2018
Read review
"Most rooms are good"
derekl478
4 Nov 2015
Read review
"Go for a high room. Can be a little noisy with weddings at weekends."
186peterl
21 Jul 2015
Read review
"Join the SPG program before you travel."
davidwT3098AT
26 May 2015
Read review
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