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Shangri-La Hotel Harbin

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Traveller (229)
Room & Suite (41)
Dining (22)
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Overview
  • Excellent45%
  • Very good42%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“ice palace”(29 reviews)
“ice restaurant”(12 reviews)
“horizon club”(18 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Offers from Shangri-La Hotel Harbin
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Offers from Shangri-La Hotel Harbin
Special Offer: Book Direct and Save
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (929)
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Traveller rating
110
114
42
10
12
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LanguageEnglish
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110
114
42
10
12
Show reviews that mention
All reviewsice palaceice restauranthorizon clubshang palacethe riverice festivalhot potper hoursnow and icea river view roomlobby loungefrozen riverhotpotchinese restaurantconcierge deskmain restaurantbreakfast was excellent
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1 - 5 of 288 reviews
Reviewed 3 days ago

My staying in Harbin Shangri-La Hotel was excellent. The check-in receptionist named Betty Li was nice and professional. Fantastic room viewing of the Songhua River with a good location. Definitely will stay with it again!

Thank michael09009
Response from MichelleMao, Public Relations Manager at Shangri-La Hotel HarbinResponded yesterday

Dear michael09009, Thank you for choosing Shangri-La Hotel, Harbin. We are very delighted to know that you had enjoyed our room and service. It is our pleasure to be service of you. It would be great if we can welcome you in the near future.

Reviewed 2 weeks ago

I stayed at The Shangrila for 1 night during Xmas season. Nice classy hotel , rooms were amazing. The bed was of world class standard comfort. Breakfast options were very good. The room was facing the river, great view.

1  Thank debbielee73
Response from MichelleMao, Public Relations Manager at Shangri-La Hotel HarbinResponded yesterday

Dear debbielee73, Thank you very much for choosing Shangri-La Hotel, Harbin. Guest experiences are always our first priority. It is our great pleasure to be of service to you, and we look forward to welcoming you back in the near future.

Reviewed 2 weeks ago via mobile

Shangri-La is company listed hotel. The staff in horizon club is pretty nice and willing to help. Liu haiping is always nice and helpful. LI danyang is willing to help and trustworthy. Xinxin is experienced staff and can recommend the best restaurant in harbin

Review collected in partnership with 单个酒店
Thank 4,98,96,111
Response from MichelleMao, Public Relations Manager at Shangri-La Hotel HarbinResponded yesterday

Dear 49896111, Thank you for staying with us at Shangri-La Hotel, Harbin. We are delighted to know that you had a good time with us, and we look forward to welcoming you again in the near future.

Reviewed 2 weeks ago via mobile

Shangrila is definitely my first choice for business trip in harbin because of its great location. The staff in horizon club is very helpful. Liu haiping is very nice and always willing to help. Li Danyang is lovely and always smiling. Xinxin is always willing...More

Review collected in partnership with 单个酒店
Thank 8,12,25,976
Response from MichelleMao, Public Relations Manager at Shangri-La Hotel HarbinResponded yesterday

Dear 81225976, Thank you so much for staying with us at Shangri-La Hotel, Harbin. We are delighted to know that you had enjoyed your stay with us. We look forward to welcoming you again in the near future.

Reviewed 3 weeks ago

The hotel was in a great location and the service was excellent. They were able to accommodate our group of 7 very nicely. The suits were large with all the things we needed to be comfortable. We were able to use the upper lounge which...More

Thank CTMerebear
Response from MichelleMao, Public Relations Manager at Shangri-La Hotel HarbinResponded yesterday

Dear CTMerebear, Thank you very much for choosing Shangri-La Hotel, Harbin. Guest experience is our top concern. Your comments will motivate our colleagues a lot! It would be great if we have the opportunity to be of service to you in the near future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$ 110 - US$ 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Harbin
#62 Best Value Hotel in Harbin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 110 - US$ 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Harbin
#62 Best Value Hotel in Harbin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (229)
Room & Suite (41)
Dining (22)
Pool & Beach (3)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"We enjoyed our rooms that had the river views"
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"Request River view to overlook the Ice Festival"
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"Try to get the side with a river view."
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"Riverview rooms are nice"
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