We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Shangri-La Hotel Harbin

Booking.comUS$ 144*
View Deal
#2 of 1,121 Hotels in Harbin
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 173*
US$ 144*
US$ 173*
US$ 144*
US$ 173*
US$ 144*
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Shangri-La Hotel Harbin
View Map
{"widget":{"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

863 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 261: English reviews
Start your review of Shangri-La Hotel Harbin
 Click to rate
Indonesia
Reviewed 2 weeks ago

Don't stay here. The food is generally dire with little finesse, all Chinese, Japanese and Western options. The air-con is problematic at best in an industrial city where summer temperatures reach 40 and air quality is some of the worst in the world. It needs a new general manager, and properly-trained staff. The RMB950 rate is about double what this...

 Report
Helpful?
Thank foreignjournalist
MichelleMao, Manager at Shangri-La Hotel Harbin, responded to this review

Dear foreignjournalisr, Thank you very much for choosing Shangri-La Hotel, Harbin. We have taken your comments and informed related departments for improvement. We do look forward to being of service to you again in the near future.

Hermosillo, Mexico
Reviewed 2 weeks ago via mobile

This hotel has a swimming pool, an health room, the dining service is perfect. The level of employees' english is also good, and the food they propose 24h a day is a great advantage. No doubt you can make your reservation here if you have to stay in harbin.

 Report
Helpful?
Thank ericibanez
MichelleMao, Manager at Shangri-La Hotel Harbin, responded to this review

Dear ericibanez, Thank you so much for staying at Shangri-La Hotel, Harbin. We are delighted to know that you had enjoyed your stay with us. Your comments will motivate our staff to contribute more passion in service. We look forward to welcoming you again in the near future.

Hong Kong, China
Reviewed 16 April 2017

Just stayed four nights in Harbin Shangri-la. Very good location, next to Songhua River, and a few kilometers from Central Main Street. Walking along the Riverside on a sunny day itself is a great entertainment. We walked from the Central Main Street and saw people having singing shows, doing exercise dancing and enjoying themselves with all sorts of activities are...

 Report
Helpful?
1Thank Franciswon
MichelleMao, Manager at Shangri-La Hotel Harbin, responded to this review

Dear Franciswon, Thank you very much for choosing Shangri-La Hotel, Harbin. Guest experiences are alway our first priority. It is our great pleasure to be of service to you, and we look forward to welcoming you back in the near future.

Oahu, Hawaii
Reviewed 16 April 2017 via mobile

We were picked up at the airport by the pre-arranged hotel vehicle; the ride was smooth and the driver was courteous. Upon arrival we were greeted then ushered to the Horizon Level, which the female concierge apologized that they attempted to upgrade our room due to the confined space of the regular room and we told her it's okay, since...

 Report
Helpful?
Thank retiredhaha
MichelleMao, Manager at Shangri-La Hotel Harbin, responded to this review

Dear retiredhaha, Thank you very much for choosing Shangri-La Hotel, Harbin as your away from home. We are pleased to learn that you have enjoyed your stay with us. We do look forward to welcoming you back in the near future.

FL
Reviewed 7 March 2017

Feb 2016 After 1st week of CNY wasn't crowded. Be sure to give cell phone # to hotel for airport transfer driver to avoid delays at pick up. You'll pass over frozen river with various activities. Free water bottles in room, we called for more. No issues with room, view of river, attractive lobby/restaurant. Hotel staff was very helpful and...

 Report
Helpful?
1Thank StewardessFl
MichelleMao, General Manager at Shangri-La Hotel Harbin, responded to this review

Dear StewardessFl, Thank you very much for choosing Shangri-La Hotel, Harbin. Your comment will motivate our staff to contribute more passion in service. We look foward to welcoming you again in the near future.

Reviewed 15 February 2017 via mobile

Beautiful hotel. If you don't trust Asian style hotel, welcome to Shangri-La. Here you can feel European style and best service. Personal can speaks English. Girls on the reception are very friendly. Very clean room, very big. Fantastic comfortable bad. You can take not only shower, but also bath. 24-hours service. It was great, cause we came at night, and...

 Report
Helpful?
1Thank Yanina M
MichelleMao, Manager at Shangri-La Hotel Harbin, responded to this review

Dear Yanina M, Thank you so much for staying with us in the Shangri-La Hotel, Harbin. We are delighted to know that you had enjoyed your stay with us. Your comment will motivate our staff to contribute more passion in service. We look forward to welcoming you again in the near future.

Greensboro, North Carolina
Reviewed 30 January 2017 via mobile

Yes, I don't smoke and I hate the smell. My husband and I wanted to grab a drink in the lounge and smokers are everywhere. In the lobby, lounge, etc. (I thought there was a law against this?). With regards to the lounge. I ordered a glass of prosecco and was poured 3/4 of a glass. They rectified it when...

 Report
Helpful?
Thank bheger1
MichelleMao, Manager at Shangri-La Hotel Harbin, responded to this review

Dear bheger1, Thank you for choosing Shangri-La Hotel Harbin. We have taken your comments and informed related departments for improvement. We are a company that believes in quality and feedback like yours will certainly help us in improving our service commitment to our guests. We do look forward to being of service to you again in the near future.

Des Moines, Iowa
Reviewed 28 January 2017

Don't let the doormen tell you the taxi driver will help you buy tickets to the ice and snow festival. You will find yourself in a remote corner of the parking lot paying some guys in a car who then have colleagues escort you to the entrance where they sneak you in via a large tour group. Totally back market...

 Report
Helpful?
Thank Art B
MichelleMao, General Manager at Shangri-La Hotel Harbin, responded to this review

Dear bheger1, Thank you for choosing Shangri-La Hotel Harbin. We have taken your comments and informed related departments for improvement. We are a company that believes in quality and feedback like yours will certainly help us in improving our service commitment to our guests. We do look forward to being of service to you again in the near future.

Melbourne, Australia
Reviewed 25 January 2017

Didn't expect much from this Hotel, even though it was a Shangri-la Hotel. The best of it to me was the best bed I've ever slept in. The room so cosy and warm. It's a Hotel that really is focused on its Chinese clientele. And why wouldn't it be. No one we spoke to really understood English. Found it hard...

 Report
Helpful?
Thank lily387
MichelleMao, General Manager at Shangri-La Hotel Harbin, responded to this review

Dear lily387, Thank you so much for choosing Shangri-La Hotel, Harbin. We are glad that you enjoyed your stay with us. Guest satisfaction is our priority. Your comment will motivate our staff to contribute more passion in service. We look forward to welcoming you again in the near future.

Taipei
Reviewed 25 January 2017

Looking for a good hotel for your winter visit to the well know ice city of China - Harbin? Shangri-la Harbin is at the river side of Songhua Jiang, where the whole river surface is frozen and covered with snow in winter. Take a ride in the motorized sleigh, walk on the river with your loved ones, and relax in...

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank Daniel L
MichelleMao, General Manager at Shangri-La Hotel Harbin, responded to this review

Dear Daniel L, Thank you for choosing Shangri-La Hotel, Harbin during your visit. It is our great pleasure to be of service to you. Guest experiences are alway our first concern. We look forward to welcoming you back in the near future.

199 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (194)
Viewed
View from Room (6)
Viewed
Dining (8)
Viewed
Hotel & Grounds (22)
Viewed
Room/Suite (21)
Viewed
Bathroom (5)
Viewed
Family/Play Areas (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (122)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (1)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Harbin hotels
7.1 km away
Sofitel Harbin
Sofitel Harbin
#3 of 1,121 in Harbin
469 reviews
2.0 km away
Holiday Inn City Centre Harbin
2.4 km away
Ibis Harbin Sophia Church Hotel
Show Prices
Show Prices
Show Prices
6.3 km away
Kempinski Hotel Harbin
Kempinski Hotel Harbin
#6 of 1,121 in Harbin
54 reviews
7.1 km away
Wanda Realm Harbin
Wanda Realm Harbin
#8 of 1,121 in Harbin
45 reviews
13.7 km away
Sheraton Harbin Xiangfang Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
A best business hotel in Harbin. It boasts a picturesque window view of the Songhua River. It is a 15-minute drive from an over-a-century Central Street featuring the Continental architecture, and from the Sun Island rated as a National 5-A Tourist Attraction. It is a 45-munite ride from the city’s international airport and 20 minutes from the railway station.The Hotel has 404 rooms with a spectacular view out of the river-facing windows, especially in icy and snowy winters. The rooms are finely decorated and fully equipped with free broadband internet access. The rooms are extremely clean and well maintained. The Hotel is well-known for its market-leading cuisines in its Chinese and Western restaurants. The Chinese restaurant serves Cantonese and local foods. The Coffee Garden caters international buffets, à la cart foods and beverages. In-room dining runs 24 hours. A vegetarian menu is available in all the outlets. Singing is performed in the Lobby Lounge every night. The hotel is really proud of its unparalleled catering services as well as its excellent banquet and conference facilities in the city. The hotel has a health and fitness centre, a business centre and a sundry shop. It also provides services like massage, air ticketing, laundry and limousine transport and parking. A waterfront park which stretches about 2-km is a few steps from the hotel. There you can enjoy a pleasant walk as well as a morning workout. An internationally acclaimed brand, professional service and hospitality philosophy will be an assurance of a high-end business traveler. ... more   less 

Additional Information about Shangri-La Hotel Harbin

Address: No.555 Youyi Road, Daoli District, Harbin 150018, China
Region: China > Heilongjiang > Harbin
Price Range: ₹ 7,880 - ₹ 12,917 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shangri-La Hotel Harbin 4.5*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Expedia, Shangri-La Hotels and Resorts, Hotwire, Booking.com, Travelocity, Hotels.com, Orbitz, Agoda, Priceline, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and HRS so you can book your Shangri-La Hotel Harbin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Harbin
Shangri La Harbin
Hotel Style:
#2 Luxury Hotel in Harbin
#6 Best Value Hotel in Harbin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Harbin staff and other travellers.
2 questions
Ask a question
Questions? Get answers from Shangri-La Hotel Harbin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view”
Franciswon, 16 Apr 2017 | Read review
“Face river.”
StewardessFl, 7 Mar 2017 | Read review
“Request a room facing Songhua River.”
TravelingPolarBear, 7 Jan 2017 | Read review
“request a non smoking room”
speedskater21, 3 Jan 2017 | Read review
“Be prepared that if you select a Club Floor room, book your space early especially in the evening”
SQ380JC, 20 Dec 2016 | Read review
5 of 5
Booking.com
US$ 144* /night
View Deal
Orbitz.comUS$ 144
Shangri-La.comUS$ 144
TripAdvisorUS$ 144
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates