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Mandarin Oriental, Sanya

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Traveller (1036)
Room & Suite (204)
Pool & Beach (167)
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Overview
  • Excellent75%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“sunset bar”(29 reviews)
“mo sanya”(26 reviews)
“yi yang”(19 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Offers from Mandarin Oriental, Sanya
Special Offer: Island Indulgence
Contact Info
Name/address in local language
Offers from Mandarin Oriental, Sanya
Special Offer: Island Indulgence
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Reviews (1,169)
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21 - 25 of 373 reviews
Reviewed 18 October 2017 via mobile

Great fresh seafood! With fresh fruit juices to accompany. Staff are friendly and accommodating. Great for a family meal my two children loved it. I didn't Like the oysters but I don't like oysters any way 😊More

Thank silkypj
Response from MOSanya, Director of Communications at Mandarin Oriental, SanyaResponded 20 December 2017

Dear silkypj, Thank you for your generous words and thoughtful review, which I have shared with the entire team who are thrilled you enjoyed your recent stay. In the meantime, I look forward to welcoming you back to Mandarin Oriental, Sanya and please do not...More

Reviewed 9 October 2017

Nestled along the hill, this place offers a quiet environment. The natural beauty makes it special in Sanya. Just services there are not that good. Perhaps business is low there? Breakfast is not rich either.More

Thank David Z
Response from MOSanya, Director of Communications at Mandarin Oriental, SanyaResponded 20 December 2017

Dear David Z, Thank you for your thoughtful review and positive comments regarding your recent stay with Mandarin Oriental, Sanya. Whilst I was pleased your stay with us were enjoyable, it was disappointing that we failed to deliver our usual high standard of service during...More

Reviewed 1 October 2017

Intro: Birthday Celebration. Stayed 3D2N, booked Deluxe Garden view Room (upgraded to Deluxe Ocean View, then upgraded to Garden Suite after complaint). Breakfast and WIFI included. Overall: I was really disappointed since MO has always been my favourite brand and I was really looking forward...More

1  Thank nfong929
Response from MOSanya, Director of Communications at Mandarin Oriental, SanyaResponded 20 December 2017

Dear nfong929, Thank you for taking the time to share your comments and valuable feedback following your recent stay at Mandarin Oriental, Sanya. Whilst I was pleased that some aspects of your stay with us were enjoyable, it was disappointing that we failed to deliver...More

Reviewed 30 September 2017

My vert first time planed nothing but staying at a hotel entire trip. We absolutely love this hotel and everything about it. Hotel is huge among the mountain and having private beach, 3 different types of pools and many restaurants and bars. Unfortunately there was...More

1  Thank Ellen0388
Response from MOSanya, Director of Communications at Mandarin Oriental, SanyaResponded 20 December 2017

Dear Ellen0388, The entire team are thrilled to learn that you enjoyed your recent stay at Mandarin Oriental, Sanya and are most grateful to you for taking the time to post such a complementary review on TripAdvisor. I hope we may look forward to welcoming...More

Reviewed 26 September 2017

I have always given the MO Sanya a 5 star rating. I got married there in April 2011. We host a BBQ for 70 guests the night before our wedding by the pool, followed by a cocktail party at the Sunset bar and also had...More

Thank HKLouise
Response from MOSanya, Director of Communications at Mandarin Oriental, SanyaResponded 1 October 2017

Dear HKLouise, It was a pleasure to welcome you and your family back to your holiday home in the tropics and thank you for taking time to write such a comprehensive and thoughtful review in TripAdvisor, which I have shared with the entire team. Needless...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 186 - US$ 355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Sanya
#1 Business Hotel in Sanya
#8 Spa Hotel in Sanya
#9 Luxury Hotel in Sanya
#9 On the Beach Hotel in Sanya
#101 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$ 186 - US$ 355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Sanya
#1 Business Hotel in Sanya
#8 Spa Hotel in Sanya
#9 Luxury Hotel in Sanya
#9 On the Beach Hotel in Sanya
#101 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (1036)
Room & Suite (204)
Pool & Beach (167)
Dining (106)
Amenities (31)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
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nak_lang
3 August 2016|
AnswerShow all 5 answers
Response from WireTappingTrump | Reviewed this property |
Although I have been there, it was a business conference without massages. We were also using local currency. This being said, the whole place seemed dealt with customers in a five-star manner.
0
Votes
Standynz
24 July 2016|
Answer
Response from MOSanya | Property representative |
Dear Standynz, Please kindly refer to more details about Coral Bay Club as below: Benefits:  Round-trip transfer from Sanya International Airport to the resort  Exclusive access to the Cliff Lounge (including breakfast... More
0
Votes
Room Tips
"Cheaper prices on non holiday period"
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"Not the Hillside Building and only choose the upper floors. Dont book during peak season."
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"Do not select Hillside room, very noisy and away from everything. Book Ocean view room and request close to..."
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"Choose rooms facing the sea"
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