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Mandarin Oriental, Sanya

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#2 of 1,316 Hotels in Sanya
Certificate of Excellence
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1 room 2 adults 0 children
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Mandarin Oriental, Sanya
Mandarin Oriental, Sanya
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861 Reviews from our TripAdvisor Community

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Showing 326: English reviews
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Beijing, China
Reviewed 2 days ago NEW

Service: wonderful. This is the main reason I choose this hotel. Location: the hotel is not far away from the downtown. By taxi we could easily go to the sea food market at cost of 30CNY. Pool: there are a main thermostatic pool and a kid's pool. Very convenient and comfortable. Beach: not very wide, and there are many stones...

Thank CatSkunk
Hong Kong, China
Reviewed 4 July 2016

The road right before the hotel is a bit messy and very 'local'. BUT once we arrived MO, you just can't really tell you are in China (except the language LOL). Greeted by friendly staff with a welcome flower necklace which is freshly made everyday. We were served with cold tea in the lobby and you don't really need to...

1Thank Gloson
About Hotel's Favourite Review
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Gloson, Thank you for your charming review. I was delighted that our team helped to make your wedding anniversary special and that you have such fond memories. I do hope we can look forward to welcoming you back to Mandarin Oriental, Sanya to celebrate your next wedding anniversary and please contact me directly to make the reservation, so that...

Chengdu, China
Reviewed 1 week ago NEWvia mobile

Mandarin oriental is one of the best hotel in my tour around the the world all the time. The view is very attractive and fabulous. I spent 2 nights here and felt warm hostess. The service here is very intimate I can see a sincere smile on the face of every crew of the hotel. I recommend the MO sanya...

Reviewed 4 weeks ago

I spent 3 nights at mandarin oriental it was awesome, the staff were friendly and welcoming a home away from home, really was a pleasant five star stay experience and would love to visit again next time.

Thank Lameck
Davidsonville, Maryland
Reviewed 4 weeks ago via mobile

We stayed here with family around Chinese New Year in two top floor rooms. The rooms are superb and very well appointed (no free wifi). Due to different locations some have more privacy, others have ocean view. We liked these rooms more than the 1st floor rooms ( entrances to the 1st and 2nd and 3D floor of the same...

Thank Michel W
Reviewed 15 January 2017

Spent 2 nights in the Ocean Front Pavilion with Plunge Pool Room and was very impressed with the layout. I've stayed in several other Ocean Villas in Sanyay before (Conrad and Ritz) but actually liked this much more because of it's easier access to the property while still maintaining reasonable privacy. Also, I've found that I've always used the property...

1Thank HandOfGuido
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear HandOfGuido, Thank you for your generous words and thoughtful review, which I have shared with the entire team who are thrilled you enjoyed your recent stay. I hope we may look forward to welcoming you back to your holiday home overlooking the crystal clear water of Coral Bay and please do not hesitate to contact me directly to assist...

Shanghai, China
Reviewed 23 December 2016 via mobile

We spend there nearly a week as a family with friends. The resort is very nice and perfectly taking care of. Even though fully booked, it was not packed at all. Nice beach and pools. We never left the hotel and enjoyed the great food in the numerous restaurants. We will come back.

Thank missan01
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear missan01, Thank you for your warm review and kind comments which I have shared with the entire team and will no doubt encourage them to continue to make every effort to ensure all our guests take away positive memories of their stay. I hope we may look forward to welcoming you back to your holiday home overlooking the crystal...

Jakarta, Indonesia
Reviewed 22 December 2016 via mobile

Long journey for meetings but lived the atmosphere. The grounds are impeccably maintained and they have done a good job keeping the rooms in tip top shape since my last stay 5 years ago. The resort is not dense and you will need good shoes for getting around. The paths without steps take a bit of figuring out if you...

Thank Charles H
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Charles H, Thank you for your kind review, as always it was a great pleasure to welcome you back to your holiday home overlooking the crystal clear water of Coral Bay. Needless to say, we all look forward to your next visit and please do not hesitate to contact me to assist with the reservation arrangements. Nicole Li Director...

Greater London, United Kingdom
Reviewed 21 November 2016

Fantastic hotel with amazing service. Very relaxed stay as a family. Everyone had a great time. Perfect place if you want to have a few days winding down and chill out. The place was tastefully designed combining comfort and nature. service was immaculate. Easy access to the centre of town. cannot be happier with our choice of stay. Highly recommend!

Review collected in partnership with this hotel
Thank 722liyar
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear 722liyar, Thank you for taking the time to post such a thoughtful and charming review following your recent sojourn at Mandarin Oriental, Sanya. You truly capture the essence of the resort and the style of service and experience we endeavour to provide to all our guests; your praise will provide inspiration to our colleagues to continue to strive to...

Reviewed 17 November 2016

Chose Oriental Mandarin as my family holiday hotel because of its brand and my previous experience staying in Oriental Mandarin in other cities. Oriental Mandarin in Sanya situated in a sanctuary location facing the beautiful Dadonghai beach. It occupies a wide stretch of land and with nice buildings inside. The staff are very friendly and nice. The swimming pool is...

1Thank JHP1
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear JHP1, Thank you for taking the time to share your comments and valuable feedback following your recent stay at Mandarin Oriental, Sanya. Whilst I was delighted to learn that you had an enjoyable stay, I have also taken note of your recommendations for improvement. Needless to say, I would welcome the opportunity to restore your confidence and trust in...

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Enjoying the privacy of a secluded 1.2 Km nationally protected coral bay and nestled amongst lush tropical flora, Mandarin Oriental, Sanya is an exclusive retreat where nature is celebrated and tranquillity is assured. The luxury resort features a series of private low rise and villa accommodation with ocean and tropical garden views, innovative restaurants and bars, recreational facilities for both adults and children, a blissful Spa Village and distinctive indoor and outdoor conference and banqueting facilities. Located just 20 minutes from Sanya International Airport, the luxury resort provides convenient access to all of the area's major tourist attractions. ... more   less 

Additional Information about Mandarin Oriental, Sanya

Address: No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China
Region: China > Hainan > Sanya > Hedong
Price Range: ₹ 15,485 - ₹ 22,523 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Sanya 5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hainan
Hotel Style:
#1 Romantic Hotel in Sanya
#1 Family Hotel in Sanya
#1 Business Hotel in Sanya
#2 Luxury Hotel in Sanya
#2 Spa Hotel in Sanya
#2 On the Beach Hotel in Sanya
#46 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Sanya staff and other travellers.
5 questions
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Questions? Get answers from Mandarin Oriental, Sanya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the ocean view it is worth it. ”
 of 5 bubbles 722liyar, 21 Nov 2016 | Read review
“Go for the villas with private plunge pool.”
  • Private plunge pool of villa
  • Plenty of room in the villa
  • Lush and spacious bath
 of 5 bubbles DianeP64, 7 Nov 2016 | Read review
“ask for sea view room”
 of 5 bubbles 286vivianl, 26 Sep 2016 | Read review
“Villa 10 offers lots of privacy and is just gorgeous, outdoor shower a plus!”
 of 5 bubbles amazingtripsasia, 12 Sep 2016 | Read review
“Rooms close to the beach.”
 of 5 bubbles SHCHJe, 20 Jul 2016 | Read review
5 of 5