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Mandarin Oriental, Sanya

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#2 of 1,326 Hotels in Sanya
Certificate of Excellence
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Mandarin Oriental, Sanya
Mandarin Oriental, Sanya
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874 Reviews from our TripAdvisor Community

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Showing 330: English reviews
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Perth
Reviewed 1 week ago

From booking to arrival, check in, breakfast, buggy services to check out, everything impressed us with the hotel's exceptional services. The hotel location is very private, just a bit inconvenient to go to town. However we were more than happy to stay in the hotel to enjoy the pools and free classes. It was a daughter and mom's trip and...

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Helpful?
Thank wen882017
Shanghai, China
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Executive welcome from an always friendly staff. Wonderful premises with plenty of tranquil areas to relax and escape the pace of China. Personalized service throughout the whole stay make you feel home. High-Tea in the club lounge with a wonderful view. Unique jogging track - though not 3 km but 1.8 - up and down hill, along the scenic shore...

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Thank DrPeter S
About Hotel's Favourite Review
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear DrPeter S, Thank you for taking the time to post such a thoughtful and complimentary review, which I have shared with the entire team. Your praise regarding the personalized service and professionalism of our colleagues are particularly noteworthy and will certainly encourage our colleagues to continue to make every effort to ensure each of our guests takes away very...

Seoul, South Korea
Reviewed 2 weeks ago

Mandari Castle is one of the best hotels in the world. Good nature, friendly staff ... I spent the best vacation. If I have a chance, I will find it again. The view from the hotel room looks like an artist's hotel.

Review collected in partnership with this hotel
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Thank sojin2017
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear sojin2017, Thank you for taking the time to post your delightful review on TripAdvisor; needless to say we are all thrilled you enjoyed your stay at Mandarin Oriental, Sanya and took away such fond memories. In the meantime, I look forward to welcoming you back to your holiday home overlooking the crystal clear water of Coral Bay. Nicole Li...

Hatfield, United Kingdom
Reviewed 2 weeks ago

We came to this hotel specifically to take tea at the Sunset Bar. An elaborate tea with cakes is offered but we just had a variety of teas sitting on the veranda looking out to sea. As we watched the sun go down we switched to gin and tonic. Service was excellent. It was a lovely experience.

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1Thank David L
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear David L, We are delighted you enjoyed your recent stay at Mandarin Oriental, Sanya and thank you for posting your kind and thoughtful comments on TripAdvisor, which I have shared with the entire team. In the meantime, I hope we may look forward to welcoming you back to the resort, whenever your travel plans allow. Nicole Li Director of...

Beijing, China
Reviewed 4 weeks ago

Service: wonderful. This is the main reason I choose this hotel. Location: the hotel is not far away from the downtown. By taxi we could easily go to the sea food market at cost of 30CNY. Pool: there are a main thermostatic pool and a kid's pool. Very convenient and comfortable. Beach: not very wide, and there are many stones...

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Thank CatSkunk
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear CatSkunk, Thank you for taking the time to post your delightful review on TripAdviser; needless to say we are all thrilled you enjoyed your stay at Mandarin Oriental, Sanya and took away such fond memories. We all look forward to welcoming you back to your holiday home whenever you feel the needs to escape the hustle and bustle of...

Chengdu, China
Reviewed 19 February 2017 via mobile

Mandarin oriental is one of the best hotel in my tour around the the world all the time. The view is very attractive and fabulous. I spent 2 nights here and felt warm hostess. The service here is very intimate I can see a sincere smile on the face of every crew of the hotel. I recommend the MO sanya...

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Thank ALEX_MALU
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear ALEX_MALU, We are delighted you enjoyed your recent stay at Mandarin Oriental, Sanya and thank you for posting your kind and thoughtful comments on TripAdvisor, which I have shared with the entire team. In the meantime, I hope we may look forward to welcoming you back to the resort, whenever your travel plans allow. Nicole Li Director of Communications

Reviewed 26 January 2017

I spent 3 nights at mandarin oriental it was awesome, the staff were friendly and welcoming a home away from home, really was a pleasant five star stay experience and would love to visit again next time.

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Thank Lameck
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Lameck, Thank you for taking the time to post such a thoughtful and complimentary review, which I have shared with the entire team. Your praise regarding the warmth and professionalism of the service team is particularly noteworthy and will certainly encourage our colleagues to continue to make every effort to ensure each of our guests takes away very special...

Davidsonville, Maryland
Reviewed 25 January 2017 via mobile

We stayed here with family around Chinese New Year in two top floor rooms. The rooms are superb and very well appointed (no free wifi). Due to different locations some have more privacy, others have ocean view. We liked these rooms more than the 1st floor rooms ( entrances to the 1st and 2nd and 3D floor of the same...

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Thank Michel W
China
Reviewed 15 January 2017

Spent 2 nights in the Ocean Front Pavilion with Plunge Pool Room and was very impressed with the layout. I've stayed in several other Ocean Villas in Sanyay before (Conrad and Ritz) but actually liked this much more because of it's easier access to the property while still maintaining reasonable privacy. Also, I've found that I've always used the property...

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1Thank HandOfGuido
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear HandOfGuido, Thank you for your generous words and thoughtful review, which I have shared with the entire team who are thrilled you enjoyed your recent stay. I hope we may look forward to welcoming you back to your holiday home overlooking the crystal clear water of Coral Bay and please do not hesitate to contact me directly to assist...

Shanghai, China
Reviewed 23 December 2016 via mobile

We spend there nearly a week as a family with friends. The resort is very nice and perfectly taking care of. Even though fully booked, it was not packed at all. Nice beach and pools. We never left the hotel and enjoyed the great food in the numerous restaurants. We will come back.

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Helpful?
Thank missan01
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear missan01, Thank you for your warm review and kind comments which I have shared with the entire team and will no doubt encourage them to continue to make every effort to ensure all our guests take away positive memories of their stay. I hope we may look forward to welcoming you back to your holiday home overlooking the crystal...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Enjoying the privacy of a secluded 1.2 Km nationally protected coral bay and nestled amongst lush tropical flora, Mandarin Oriental, Sanya is an exclusive retreat where nature is celebrated and tranquillity is assured. The luxury resort features a series of private low rise and villa accommodation with ocean and tropical garden views, innovative restaurants and bars, recreational facilities for both adults and children, a blissful Spa Village and distinctive indoor and outdoor conference and banqueting facilities. Located just 20 minutes from Sanya International Airport, the luxury resort provides convenient access to all of the area's major tourist attractions. ... more   less 

Additional Information about Mandarin Oriental, Sanya

Address: No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China
Region: China > Hainan > Sanya > Hedong
Price Range: ₹ 14,465 - ₹ 22,189 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Sanya 5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hainan
Hotel Style:
#1 Business Hotel in Sanya
#1 Family Hotel in Sanya
#1 Romantic Hotel in Sanya
#2 On the Beach Hotel in Sanya
#2 Spa Hotel in Sanya
#2 Luxury Hotel in Sanya
#49 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Sanya staff and other travellers.
5 questions
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Questions? Get answers from Mandarin Oriental, Sanya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the ocean view it is worth it. ”
 of 5 bubbles 722liyar, 21 Nov 2016 | Read review
“Go for the villas with private plunge pool.”
  • Private plunge pool of villa
  • Plenty of room in the villa
  • Lush and spacious bath
 of 5 bubbles DianeP64, 7 Nov 2016 | Read review
“ask for sea view room”
 of 5 bubbles 286vivianl, 26 Sep 2016 | Read review
“Villa 10 offers lots of privacy and is just gorgeous, outdoor shower a plus!”
 of 5 bubbles amazingtripsasia, 12 Sep 2016 | Read review
“Rooms close to the beach.”
 of 5 bubbles SHCHJe, 20 Jul 2016 | Read review
5 of 5