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Mandarin Oriental, Sanya

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#2 of 1,328 Hotels in Sanya
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Mandarin Oriental, Sanya
Mandarin Oriental, Sanya
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889 Reviews from our TripAdvisor Community

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Showing 333: English reviews
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Guangzhou, China
Reviewed 2 days ago NEW

Having worked in the mainland for the last 5 years, I have always planned my holidays in either South East Asia, Europe or America. I was skeptical when my friends wanted to spend 6 nights in Sanya but I must say I have no regrets. The resort is beautiful in so many ways and although one cannot really swim in...

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Helpful?
Thank Cher L
Chengdu, China
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017 via mobile

Mandarin oriental is one of the best hotel in my tour around the the world all the time. The view is very attractive and fabulous. I spent 2 nights here and felt warm hostess. The service here is very intimate I can see a sincere smile on the face of every crew of the hotel. I recommend the MO sanya...

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1Thank ALEX_MALU
About Hotel's Favourite Review
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear ALEX_MALU, We are delighted you enjoyed your recent stay at Mandarin Oriental, Sanya and thank you for posting your kind and thoughtful comments on TripAdvisor, which I have shared with the entire team. In the meantime, I hope we may look forward to welcoming you back to the resort, whenever your travel plans allow. Nicole Li Director of Communications

Barcelona, Spain
Reviewed 1 week ago

We stayed in the Mandarin Oriental in Sanya over Easter and had an amazing time. The architecture of this large but still cosy feel resort is perfectly integrated in its surrounding, the palm trees and its lush greens all around. The service was outstanding and spoke perfect English (which is not common even in most 5 Star hotels in China),...

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Thank marc09_10
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Marc09_10, Thank you for taking the time to post such a thoughtful and complimentary review on TripAdvisor. Needless to say the entire team is delighted you appreciated the unique natural environment of the resort and had a relaxed journey at Mandarin Oriental, Sanya. And your praise regarding professionalism of our staff is particularly noteworthy and will certainly encourage our...

Birmingham
Reviewed 2 weeks ago

We stopped for 8 nights in an Ocean Pavillion and we were delighted with our choice. It was a pleasure to stay in a hotel,where the staff truelly enjoy their job. I have stayed in many hotels in China and this was by far our best experience. Whilst it is a well established hotel the grounds are well maintained and...

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Thank JaimoBirmingham
MOSanya, Director of communications at Mandarin Oriental, Sanya, responded to this review

Dear Jaimo Birmingham, Thank you for taking the time to post such a thoughtful and kind comments following your recent stay at Mandarin Oriental, Sanya. Your praise regarding the professionalism of our colleagues is particularly noteworthy and will certainly encourage our colleagues to continue to make every effort to ensure each of our guest takes very special moments of their...

Perth
Reviewed 19 March 2017

From booking to arrival, check in, breakfast, buggy services to check out, everything impressed us with the hotel's exceptional services. The hotel location is very private, just a bit inconvenient to go to town. However we were more than happy to stay in the hotel to enjoy the pools and free classes. It was a daughter and mom's trip and...

Review collected in partnership with this hotel
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Thank wen882017
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear wen882017, Thank you for taking the time to post such a thoughtful and complimentary review, which I have shared with the entire team. Your praise regarding the warmth and professionalism of our colleagues is particularly noteworthy and will certainly encourage our colleagues to continue to make every effort to ensure each of our guests takes away very special memories...

Seoul, South Korea
Reviewed 13 March 2017

Mandari Castle is one of the best hotels in the world. Good nature, friendly staff ... I spent the best vacation. If I have a chance, I will find it again. The view from the hotel room looks like an artist's hotel.

Review collected in partnership with this hotel
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Thank sojin2017
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear sojin2017, Thank you for taking the time to post your delightful review on TripAdvisor; needless to say we are all thrilled you enjoyed your stay at Mandarin Oriental, Sanya and took away such fond memories. In the meantime, I look forward to welcoming you back to your holiday home overlooking the crystal clear water of Coral Bay. Nicole Li...

Shanghai, China
Reviewed 12 March 2017 via mobile

Executive welcome from an always friendly staff. Wonderful premises with plenty of tranquil areas to relax and escape the pace of China. Personalized service throughout the whole stay make you feel home. High-Tea in the club lounge with a wonderful view. Unique jogging track - though not 3 km but 1.8 - up and down hill, along the scenic shore...

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Thank DrPeter S
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear DrPeter S, Thank you for taking the time to post such a thoughtful and complimentary review, which I have shared with the entire team. Your praise regarding the personalized service and professionalism of our colleagues are particularly noteworthy and will certainly encourage our colleagues to continue to make every effort to ensure each of our guests takes away very...

Hatfield, United Kingdom
Reviewed 9 March 2017

We came to this hotel specifically to take tea at the Sunset Bar. An elaborate tea with cakes is offered but we just had a variety of teas sitting on the veranda looking out to sea. As we watched the sun go down we switched to gin and tonic. Service was excellent. It was a lovely experience.

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1Thank David L
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear David L, We are delighted you enjoyed your recent stay at Mandarin Oriental, Sanya and thank you for posting your kind and thoughtful comments on TripAdvisor, which I have shared with the entire team. In the meantime, I hope we may look forward to welcoming you back to the resort, whenever your travel plans allow. Nicole Li Director of...

Beijing, China
Reviewed 24 February 2017

Service: wonderful. This is the main reason I choose this hotel. Location: the hotel is not far away from the downtown. By taxi we could easily go to the sea food market at cost of 30CNY. Pool: there are a main thermostatic pool and a kid's pool. Very convenient and comfortable. Beach: not very wide, and there are many stones...

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1Thank CatSkunk
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear CatSkunk, Thank you for taking the time to post your delightful review on TripAdviser; needless to say we are all thrilled you enjoyed your stay at Mandarin Oriental, Sanya and took away such fond memories. We all look forward to welcoming you back to your holiday home whenever you feel the needs to escape the hustle and bustle of...

Reviewed 26 January 2017

I spent 3 nights at mandarin oriental it was awesome, the staff were friendly and welcoming a home away from home, really was a pleasant five star stay experience and would love to visit again next time.

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Thank Lameck
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Lameck, Thank you for taking the time to post such a thoughtful and complimentary review, which I have shared with the entire team. Your praise regarding the warmth and professionalism of the service team is particularly noteworthy and will certainly encourage our colleagues to continue to make every effort to ensure each of our guests takes away very special...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Enjoying the privacy of a secluded 1.2 Km nationally protected coral bay and nestled amongst lush tropical flora, Mandarin Oriental, Sanya is an exclusive retreat where nature is celebrated and tranquillity is assured. The luxury resort features a series of private low rise and villa accommodation with ocean and tropical garden views, innovative restaurants and bars, recreational facilities for both adults and children, a blissful Spa Village and distinctive indoor and outdoor conference and banqueting facilities. Located just 20 minutes from Sanya International Airport, the luxury resort provides convenient access to all of the area's major tourist attractions. ... more   less 

Additional Information about Mandarin Oriental, Sanya

Address: No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China
Region: China > Hainan > Sanya > Hedong
Price Range: ₹ 13,484 - ₹ 24,115 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Sanya 5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Travelocity, Hotels.com, Hotwire, Ctrip TA, Booking.com, Orbitz, Expedia and TripOnline SA so you can book your Mandarin Oriental, Sanya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hainan
Hotel Style:
#1 Romantic Hotel in Sanya
#1 Family Hotel in Sanya
#1 Business Hotel in Sanya
#2 On the Beach Hotel in Sanya
#2 Spa Hotel in Sanya
#2 Luxury Hotel in Sanya
#51 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Sanya staff and other travellers.
5 questions
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Questions? Get answers from Mandarin Oriental, Sanya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms facing the sea”
380cherl, 23 Apr 2017 | Read review
“Pool Pavilion was outstanding”
marc09_10, 16 Apr 2017 | Read review
“Get the ocean view it is worth it. ”
722liyar, 21 Nov 2016 | Read review
“Go for the villas with private plunge pool.”
  • Private plunge pool of villa
  • Plenty of room in the villa
  • Lush and spacious bath
DianeP64, 7 Nov 2016 | Read review
“ask for sea view room”
286vivianl, 26 Sep 2016 | Read review
5 of 5