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Sheraton Sanya Resort

PricelineUS$ 138*
View Deal
#24 of 1,329 Hotels in Sanya
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 194*
US$ 138*
Great Deal
US$ 141*
US$ 141*
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Sheraton Sanya Resort
Sheraton Sanya Resort
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1,852 Reviews from our TripAdvisor Community

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Showing 147: English reviews
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Grande-Riviere, France
Reviewed 3 days ago NEW

Only one staff in the hall speaks in english and he seems too busy to help us. It's a huge hotel and lack of management. Beach is not clean, neither the breakfast restaurant. Each morning it's a war. You barely got a dirty place others just left, you need to wait a long time to get a fork. As there...

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Helpful?
Thank qidikizzy
New York City, New York
Reviewed 3 weeks ago

Sanya may not be the place for me. I am a water baby and the ocean is too polluted to swim in. They did have a lot of pools. It is hard to find healthy food. Overall the staff was fairly rude and the men would look me up and down (I am a tall blonde woman). It was not...

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Helpful?
Thank nicole h
SheratonSanya, 公关经理 at Sheraton Sanya Resort, responded to this review

Dear Nicole, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. We would like to thanks your experience shared to us regards to traveling in Sanya. Regarding to the aspects you are unsatisfied with, trust us we are working on it for future improvement, meanwhile We've also noticed you mentioned about our hotel staff, we...

Taipei, Taiwan
Reviewed 16 March 2017 via mobile

Alright I'm going to attempt to phrase my review in a way that doesn't make me sound to anti-China. Let me first say this, if you think you're getting the "Hawaii of the East" by coming to Sanya or anywhere on Hainan, you are going to be hugely disappointed! Sanya is nothing but a huge let down. Like China, there...

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Helpful?
Thank Michael S
SheratonSanya, 公关经理 at Sheraton Sanya Resort, responded to this review

Dear guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments.we also would like to thanks your experience shared to us regards to traveling in China. Regarding to the aspects you are unsatisfied with, trust us we are working on it for future improvement, meanwhile We've also noticed you mentioned about our hotel staff, we...

Shanghai, China
Reviewed 12 March 2017 via mobile

Visited after my significant other couldn't get a sun facing room at another resort. This resort is a little dated compared to its competition and lacks the impressive swimming pool and facilities of other venues but it does have beautiful gardens and lawns. The staff are very friendly and there seems a number of English speaking employees. The room was...

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Helpful?
Thank Russell B
SheratonSanya, 公关经理 at Sheraton Sanya Resort, responded to this review

Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments.we thank you for your compliments on our restaurant ,garden and our lawns. We have shared all these compliments to our Management Team and we believe this could help us on keeping the consistent service standard. We have varieties of five swimming pools are available for guest...

Reviewed 19 January 2017 via mobile

One of the best hotels in the area. Although it needs renovation, it's still great. The rooms are spacious with nice views, many types of swimming pools in an amazing garden, the best beach bar in the whole area, huge open lobby with the view and live music. They also organize diners on the sand by the sea, which is...

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Helpful?
Thank Katerina S
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment. We are inspired by your compliments to the room, the pools and the garden of our resort, and especially glad to hear that you love our beach bar and diners on the sand (It’s unique in Yalong Bay), which give us great encouragement. We...

La rochelle
Reviewed 15 January 2017

It is my 3rd stay in the Sheraton Yalong Bay. Year after year the topical gardens are more and more fantastic and well maintained. Definitely the best in the area as I can know. The breakfast is awesome. But it is urgent to renew the furniture in the bed room which is oldish and even trash. Noting worth a Sheraton!

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Helpful?
Thank Desvergnes
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thanks for your constant trust to Sheraton Sanya Resort and sharing with us your valuable comment. We are inspired by your compliments to our garden and our breakfast! and also glad to hear that you thought this stay is worthwhile! At the same time, please rest assured that we have shared your concerns about the furniture in bed...

Shanghai Region, China
Reviewed 5 December 2016 via mobile

For more than ten years, the Sheraton Sanya has been one of my choices at Yalong Bay in the South of Hainan Island. First, because it truly recognises my SPG status (thank you for the upgrade to oceanview suite), second because of its amazing beach and pools and third because of its location opposite of the golf course right next...

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Helpful?
Thank DrGRO
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guests, Thank you for choosing Sheraton Sanya Resort again and taking your time to provide this review. We are glad to hear your compliments to our beach, pools, and the location as well. Meanwhile, please rest assured that we have shared your concerns about the service quality and staff’s communication in English with related department. At the same time,...

Detroit, Michigan
Reviewed 10 November 2016

This is a fairly new hotel. These are a few pros for this hotel: 1. Grand lobby with good sea view. 2. Live music at the lobby at night. 3. Special breakfast room for Gold members. The food served is the same as main breakfast room. But you have more personal service. 4. The room is new with modern bathroom...

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Helpful?
Thank 08180326
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment. We are inspired by your compliments to the room and the pools of our resort, and also glad to hear that you liked our landscape and the band in Lobby Bar, which give us great encouragement. Our SPG Members, as you said, could enjoy...

Singapore, Singapore
Reviewed 4 November 2016

Great SPG Platinum recognition. Was greeted and found my way to check in. Room was not ready and the only blemish of the stay was I was not contacted when my room was (Despite leaving 2 modes of contact - wechat and mobile number). Had to come back to check if room was ready on my own. The great thing...

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Helpful?
Thank BryanHuangPFS
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and taking your time to provide such detailed review. We value each review we received especially detailed ones like yours, they help us improve and understand the needs of our guests. We are inspired by your compliments to our service and location, and also glad to hear that you liked the...

Reviewed 4 October 2016 via mobile

Of course the price is not cheap but you get a lot of. One of the best locations at Sanya with a beautiful beach. Even the hotel was booked out there have been enough sun loungers. The. Each bar is amazing, one of the best, i would say best i have been. Perfect view across the beach.

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Helpful?
Thank Martin H
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment. We are so inspired by your great compliments and recognition to our Resort, which give us great encouragement. We will share this with our staff and we believe this would help us improve our service to a higher standard. Sheraton Sanya Resort has beautiful...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
“The Official Resort of Miss World” for three consecutive years, the beachfront Sheraton Sanya Resort in the Yalong Bay National Resort District overlooks white beaches and inviting tropical gardens. Known as the “Hawaii of China”, Hainan Island is a paradise for creating memories. ... more   less 

Additional Information about Sheraton Sanya Resort

Address: Yalong Bay National Resort District, Sanya 572000, China
Region: China > Hainan > Sanya
Price Range: ₹ 7,266 - ₹ 14,925 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Sanya Resort 4.5*
Number of rooms: 511
Reservation Options:
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Also Known As:
Sheraton Sanya Hotel Sanya
Sanya Sheraton
Sheraton Sanya Resort Hainan
Hotel Style:
#4 Business Hotel in Sanya
#10 Top resorts Hotel in Sanya
#10 Romantic Hotel in Sanya
#22 Spa Hotel in Sanya
#23 Luxury Hotel in Sanya
#23 On the Beach Hotel in Sanya
#47 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Sanya Resort staff and other travellers.
6 questions
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Phoenix, Arizona

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Questions? Get answers from Sheraton Sanya Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Order for a laguna view room. You will feel being in a Hollywood adventure movie...”
  • Furniture from cheap 70's second hand shop?
  • Sheraton furniture? There is something wrong....
Desvergnes, 14 Jan 2017 | Read review
“The 2nd floor is actually the lobby floor so ask for at least 4th floor or higher as the trees are pretty tall.”
BryanHuangPFS, 4 Nov 2016 | Read review
“ocean view is a must”
EDNG333, 28 Sep 2016 | Read review
“Rooms with pool view and the Golf course view”
sweeksk, 9 Apr 2016 | Read review
“get a ocean view room for a spectacular view”
TopGun1995, 22 Mar 2016 | Read review
5 of 5
Priceline
US$ 138* /night
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Expedia.comUS$ 141
TravelocityUS$ 141
TripAdvisorUS$ 152
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*Disclaimer
Prices are for 1 room, 2 adults
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