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Crowne Plaza Resort Sanya Bay

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#12 of 1,316 Hotels in Sanya
Certificate of Excellence
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1 room 2 adults 0 children
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Crowne Plaza Resort Sanya Bay
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84 Reviews from our TripAdvisor Community

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Showing 13: English reviews
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North Chelmsford, Massachusetts
Reviewed 1 week ago

We spent one night here after a couple of days in beach front resorts so we can enjoy the city a little. Nice view of downtown Sanya. Friendly staff and lots of choices for breakfast. Room is up to date I guess after transforming from Ramada to CP. The swimming outdoor swimming pool on 5th floor (I think) is big...

Thank Rui W
Management response:

Dear guest, thank you for staying at Crowne Plaza Resort Sanya bay! Thank you for taking the time to give our hotel comments.We are sorry for your recent stay experience which is not up to your expectations.We will share this information with our team in order to improve the service.We sincerely hope that we will have the opportunity to welcome...

Reviewed 24 September 2016

I speak English and my wife speaks English and Chinese. If you don't speak English, Don't go here. Let me tell you about the worst parts first: The breakfast buffet is the same boring stuff every day, yet the chef and the service is very good. The chef knew I was bored with the food after a couple days and...

Thank David A
Chicago, Illinois
Reviewed 23 September 2016

The hotel was formerly the Grand Fortune Bay Hotel Sanya, and the renovation process was still taking place. I wish I had known because it was misleading to see here on hotels.com as a 5 star hotel when it felt like maybe a 3 or less. I feel like even with the hotels of less quality had less things falling...

Thank Leang E
Management response:

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Reviewed 4 May 2016 via mobile

We are regular customers of Crown Plaza, in our opinion it is one of the best hotels chain. The Crown Plaza in Sanya is a wonderful hotel complex which is surrounded by wonderful pools and green spaces. There are a lot of playing areas for childrens.The beach is stone throw. The hotel rooms are properly maintained and neat and clean...

Thank Tariq_Meena
Shanghai, China
Reviewed 29 April 2016

We stayed for 5 days in that Hotel, beautiful Rooms,very relaxing atmosphere& exceptional helpful staff. Especially Elijah, Cici, Maggie & Angela who speak a perfect English made our stay a real delight. It's also a great hotel for children since they have a 'Bear' who is visiting the children during the breakfast which my son loved& they have 2 big...

1Thank iamluomeila
Beijing, China
Reviewed 3 April 2016

Lovely hotel on a QUIET stretch of Sanya Bay. I am not sure why everyone complains about the location - the quietude is part of the charm. Views of Sanya Bay and Xi Dao (West Island) amazing. Lovely beach walking.The pools nice and not too many people. I enjoyed my Diet Coke on the blue sofa on the balcony. Hotel...

Thank BelonOysterFan
Almaty, Kazakhstan
Reviewed 4 January 2016 via mobile

It is the only building in Sanya designed by French architect, it is shick boutique in comparison to other hotels in Sanya. The area is not of great interest to local tourists as it is far from Central part and far from shops and busy service roads. Seaview 2 bedroom apartment is cozy, quite and very comfortable. Couple of restaurants...

Thank Oybek K
Shanghai Region, China
Reviewed 17 December 2015

I spent 4 days in this hotel, the room was amazing and definitely loved the bath tube on the balcony, nothing was missing!…very rich breakfast with a choice of Western and Asian food…great location, only 10 min far from the airport and 2 minutes walk to the beach, great for those who need to relax!… well done Grand Fortune Bay...

Thank Daniela P
Jiangmen, China
Reviewed 12 November 2015

I booked reservations online for three nights and paid in advance. The front desk was very busy and the two clerks were more than irritated and unfriendly. They were rude and would not help me in any way, shape or form. They could not find my reservation. I showed them the confirmation email but to no avail. I speak no...

3Thank Lolita Y
Kiev, Ukraine
Reviewed 30 October 2015

Fantastic luxury hotel. My friends and I booked in at the Grand Fortune Bay Hotel Sanya for the business trip. The whole of the hotel is immaculately clean and really well presented, staff are polite and helpful, all in all an excellent hotel, will definitely be returning in the future.

Thank AndryLewis

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation

Additional Information about Crowne Plaza Resort Sanya Bay

Address: No.228 Sanyawan Road, Sanya 572000, China (Formerly Grand Fortune Bay Hotel Sanya)
Region: China > Hainan > Sanya
Price Range: ₹ 4,755 - ₹ 7,639 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Resort Sanya Bay 5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Crowne Plaza Resort Sanya Bay Hainan
Hotel Style:
#11 Best Value Hotel in Sanya
#12 Luxury Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Resort Sanya Bay staff and other travellers.
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Questions? Get answers from Crowne Plaza Resort Sanya Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean view. It's worth it. The sunsets are amazing.”
  • Beautiful view from our room.
 of 5 bubbles X5584YBdavida, 23 Sep 2016 | Read review
“nice beach”
  • The whole thing could come off
 of 5 bubbles leange2013, 22 Sep 2016 | Read review
“higher floor higher rate better ocean view”
 of 5 bubbles iamluomeila, 29 Apr 2016 | Read review
“Don't stay here unless you speak Chinese”
 of 5 bubbles l0litay, 11 Nov 2015 | Read review
“Choose the room with the sea view. The room with the garden view isn't really a garden view, just a small, empty field.”
  • Bathtub at the balcony
  • Seaview from room
 of 5 bubbles ribenamama, 6 Jan 2014 | Read review
5 of 5