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The St. Regis Sanya Yalong Bay Resort

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#28 of 1,287 Hotels in Sanya
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The St. Regis Sanya Yalong Bay Resort
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157 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Asia
Level Contributor
113 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 1 week ago

I reckon the personnel know the non Chinese coming here get appalled at the difference of what they expect from the brand St. Regis and what they see here among a flock of Chinese families with children. They're therefore very attentive to how the non Chinese are feeling and whether they are having a good time. They're very courteous and... More 

Helpful?
Thank lovemanger
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'lovemanger', Many thanks for having selected us for your deserved break in Sanya and thank you for having taken the time to post your feedback, we hope that you had a pleasant return journey. I am thrilled to learn that overall you enjoyed your stay with us. I would also like to thank you for bringing up some opportunities... More 

Shanghai Region, China
Level Contributor
88 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 7 October 2016 via mobile

セントレジスのブランド力を信じてこのホテルに決めました。結論として、中国三亜のホテルにセントレジスが誇る伝統の高級ホスピタリティーを期待するのは無理です。一流ホテルの発展途上は否めないことを前提に妥協が必要です。セントレジスを感じるにはヴィラに泊まることを強く勧めます。レジデンス棟は、一般的な大規模ホテルと同等のレベルだと思います。 私たちは「イリジウムヴィラ」に3泊しました。完全にプライベート空間。専用ガーデンにあるプールは温水のジャグジー付きで、これが実に気持ちいい。泳いで、体を温めて、広いガーデンでビールと、開放感を満喫しました。 部屋は153平米。持て余すほど広いです。ベッドの硬さはちょうどよく、快適に眠れました。 ヴィラは特典が魅力。これを余すところなく使ってこそ高い宿泊料金の価値に見合うものと思います。 ・専用バトラーによるパーソナルなサービス体制 ホテルのスタッフは英語ができるスタッフがごくわずかで、中国語ができないと快適な宿泊は難しいです。 何度も様々なお願いをしましたが、英語で話し始めても、結局中国語になってしまうため、意思疎通に時間がかかりますが、わかってもらえれば言ったことはちゃんとやってくれます。(当たり前のことですが・・・)一生懸命なところは好感がもてます。 ・無料空港送迎 ・朝食はヴィラ専用のシーフードレストラン 朝からシャンパン、フォアグラ、オイスターも出てきました(オーダー制)。 ・毎日補充のミニバー(ビールも) ・無料ランドリーサービス(何点出しても無料、即日仕上げ) ・1時間のセーリング 立派なクルーザーで、リッチな気分を味わえました。おすすめです。 ・30分間のマッサージ ホテルのスパ施設のきれいな部屋で施述してもらえます。 ・ロビーラウンジでのアフタヌーンティー(ソフトドリンクと軽食サービス) ・シネママルチでの映画鑑賞 など。 私たちは、食事はすべてホテル内のレストランを利用しました。 ・シーフードレストラン 地元の海鮮を使った料理は、文句無しに美味しいです。生牡蠣も食べました。ロブスターが絶品。どの料理も上品で大満足。 ただし、お値段はとても高いです。 ・中華料理 間違いないです。土地柄、海鮮ものが美味しいです。ヒラメの揚げた料理がヒットでした。 ・ルームダイニング すべてのレストランでオーダー可能で、中華料理をオーダーしました。 総じて、私たちはヴィラに滞在したことで、ゆったり楽しく良い印象で過ごせました。 特に、ヘッドバトラーのジャスティンは、このホテルの要となる働きぶりでした。英語でのスマートな対応、細やかな心遣いは他のスタッフのお手本となるでしょう。正直彼なしでは今回の滞在は楽しめなかったと思います。 また、シーフードレストランで対応してくれたAmyは、フレンドリーでサービス精神旺盛で、滞在の良い思い出になりました。 Special thanks to Justin and Amy, actually we really enjoyed staying there with your great support.

Helpful?
Thank umihiko
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear ‘umihiko’, Many thanks for having selected us for your holiday in Sanya and thank you for having taken the time to post your feedback. I am delighted to know that we met your high standards regarding the hotel environment, food, room facility and service,indeed our 28 villas (all with private pool and garden) are very popular especially among high-end... More 

Shanghai
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 September 2016 via mobile

We went to The St. Regis in Sanya for the Mid-Autumn festival not knowing what to expect. We were shocked when we checked in at the beautiful hotel. The the room, the pools, the restaurants, even the grounds were amazing! We have an 18 month old daughter and she LOVED both pools. The kids pool with a big and little... More 

Helpful?
Thank NikNakMcHen
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'NikNakMcHen', Many thanks for recently selecting to stay with us at The St. Regis Sanya Yalong Bay and for having taken the time to post your comments on Trip Advisor. I am thrilled to learn that overall you enjoyed your stay with us and thank you for your kind comments about our room, pool, restaurants and our staff Maria... More 

Shanghai Region, China
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2016

I won a stay at the St. Regis in Sanya through a giveaway. It was an amazing way to spend a weekend! The butler service was outstanding and they really looked after my friend and I, even though we were in the garden view room. Maria was our butler and she was exceptional. All staff was helpful and friendly and... More 

Helpful?
Thank Sbryant33
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'Sbryant33', Thank you for your stay and valuable comments. We are delighted to know that you had a memorable stay in our hotel. All guests' satisfaction is our utmost priority, please accept our sincere appreciation on your very kind compliments on our butler service, staff, central pool and food. Thanks again for your support and affirmative, we sincerely hope... More 

surfers paradise
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 September 2016

As we stayed in the Presidential Suite, Me, my best friend, and 4 others we had been travelling with all were met efficiently at the airport with two Luxury cars, baggage fit and away we went! The ride was pleasurable as we had some drinks in the car, and as we pulled onto the property my jaw dropped a little.... More 

Helpful?
Thank melikegc
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear ‘melikegc’ , Many thanks for having selected us for your deserved break in Sanya and for recognizing our team, we hope that you had a pleasant return journey. I am thrilled to learn that you enjoyed your stay with us. We all hope to be able to welcome you back soon and please don’t hesitate to let me know... More 

United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2016

My first trip in Sanya, although it was a bit short, only stayed for the weekend, my hotel experience was one of the best. St. Regis represent luxury and personal touch with their signature butler service. This is not necessary true with my past encounter with other St. Regis around the world. However, St. Regis Sanya Yalong Bay really delivered... More 

Helpful?
Thank ktsuen
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'ktsuen', Thank you so much for your kind review and for recognizing our team and on a personal level, it was great catching up. A tremendous amount of time and effort goes into training and naturally am delighted when this effort receives recognition. I am delighted that you both enjoyed your stay with us and hope to see you... More 

Hong Kong, China
Level Contributor
108 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 July 2016

Arrived Sanya Airport in night time and grabbed a taxi right at the exit of the arrival hall. It took about 40 mins (RMB 130) to get to the hotel. It is located at the end of the street where lots of other nice hotels are located alongside. We were amazed by the first sight of the hotel lobby -... More 

Helpful?
Thank Gloson
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'Gloson', Many thanks for having selected us for your deserved break in Sanya and thank you for having taken the time to post such a detailed review, we hope that you had a pleasant return journey. I am thrilled to learn that you enjoyed your stay with us. Thank you very much about all your kind compliments about our... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2016 via mobile

This is a beautiful grand hotel and fulfills the expectations of a spg level 6 hotel. Grand n luxurious. Good for families... I can forget the experience with private yacht and butler. They take a lot of care for the children. Surely one of the best places for holiday in China for families as well as couples.

Helpful?
Thank jaswin a
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'jaswin a', Thank you for your stay and taking the time to complete the review, we hope that you had a pleasant return journey. We are delighted to learn that we met your high expectation and you enjoyed the stay with us. All guests' satisfaction is our utmost priority. Thank you once again for your support and affirmative, hoping... More 

Hong Kong, China
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 June 2016 via mobile

Just for a weekend vacation, short stay for two nights and honestly it is not up to a St Regis standard, don't expect it will be like other St Regis in the world, it is more like an overpriced Sheraton. Queued up for quite a while for check in and being guided to a pool view room but the family... More 

Helpful?
Thank DicksonCheng
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear ‘DicksonCheng’, Many thanks for recently selecting to stay with us at The St. Regis Sanya Yalong Bay and for having taken the time to post your comments on Trip Advisor. We have taken your feedback on board and assure you that we are working hard to ensure that hotel lives up to St. Regis standards. Part of this includes,... More 

Beijing
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 June 2016

Brought the family for a week retreat in Sanya. We were looking at a few options and finally decided to stay with St Regis which indeed a right decision. A totally unexpected warm welcome by the associates upon arrival and thanks for the butler to arrange the kids amenities / bothrobes which the kid likes very much. Facilities, without doubt,... More 

Helpful?
Thank BeijingLovetravel
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear guest, Thank you very much for choosing The St. Regis Sanya Yalong Bay Resort for your stay and for posting your comment on TripAdvisor. Please accept my sincere appreciation on your very kind compliments on our facilities, service, staffs and spacious room. Indeed the 73sqm rooms at St Regis are the largest in Yalong Bay – and the comfort... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The St. Regis Sanya Yalong Bay Resort is ideally situated on a generous stretch of the most coveted location on Yalong Bay, with exclusive access to more than 800 meters of pristine coastline. A resort unlike any other on Hainan, the St. Regis Sanya Yalong Bay Resort offers wide appeal across a variety of audiences – from business executives to couples seeking romance to families seeking a fun and relaxing vacation. The resort is exquisitely designed with luxury in mind, offering 401 contemporary guest rooms including 28 beachside villas. The St. Regis Sanya Yalong Bay Resort offers a world of epicurean experiences, with three full-service restaurants, a wine bar, and a tea room. In addition, the St. Regis Sanya Yalong Bay will be the only resort in Sanya that offers the signature St. Regis butler service to all guests, as well as South China’s first Iridium Spa. ... more   less 

Additional Information about The St. Regis Sanya Yalong Bay Resort

Address: Yalong Bay National Resort District, Sanya 572016, China
Region: China > Hainan > Sanya
Price Range: ₹ 15,256 - ₹ 33,926 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Sanya Yalong Bay Resort 5*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Amex, Starwood APAC, Expedia, Priceline, Ctrip TA, Hotels.com, Booking.com and Travelocity so you can book your The St. Regis Sanya Yalong Bay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The St. Regis Sanya Yalong Bay Hotel Sanya
The St. Regis Sanya Yalong Bay Resort Hainan
Hotel Style:
#4 Family Hotel in Sanya
#7 Business Hotel in Sanya
#24 Spa Hotel in Sanya
#25 On the Beach Hotel in Sanya
#27 Luxury Hotel in Sanya
#54 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Sanya Yalong Bay Resort staff and other travellers.
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Questions? Get answers from The St. Regis Sanya Yalong Bay Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The garden view rooms were lovely!”
 of 5 bubbles Sbryant33, 11 Sep 2016 | Read review
“If not a villa, premium ocean view room will be your pick!”
 of 5 bubbles Gloson, 3 Jul 2016 | Read review
“ocean view would be the best to stay”
 of 5 bubbles BeijingLovetravel, 11 Jun 2016 | Read review
“West side, away from the family pool. Avoid rooms with view of the central lawn, some low floors are very close to the buffet dining area.”
 of 5 bubbles kiaanz, 18 Jan 2016 | Read review
“Marina view room and suite”
  • beautiful marina view from the room
 of 5 bubbles achee0905, 4 Jan 2016 | Read review
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