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Pullman Sanya Yalong Bay Villas & Resort

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#16 of 1,316 Hotels in Sanya
Certificate of Excellence
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Pullman Sanya Yalong Bay Villas & Resort
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815 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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San Francisco, California
Reviewed 11 December 2016

The hotel looks like paradise from the photos. Reality is a bit different. While the resort tries to look opulent, there are too many distracting details that show that the hotel is not well run. Bits and pieces of the room and its furniture are damaged, although not ostensibly. For example, the door from my shower to the pool had...

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Helpful?
Thank numeratus
SamTian, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Numeratus, Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas &Resort. I am happy to hear that you enjoy private swimming pool and breakfast. And I am sorry that our hotel facilities did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive...

Guangzhou, China
Reviewed 17 November 2016

I stayed two nights with my family here, everything was perfect. The room was bit old comparing to a newly built hotel, but it was comfortable. Staff were great and always gave you smile and help. Three restaurant were all fine. The Cantonese restaurant offered authentic Cantonese and local Hainan food, the noodle house serves high quality northern China style...

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Helpful?
Thank ukyodc
SamTian, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear ukyodc, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 6 October 2016 via mobile

I have stayed at Pullman Yalong Bay resort 5 times since 2007, the latest in April, 2015. At this visit, I found the precipitous fall in the facilities and services appalling. Each time, I rented a villa with a private pool: this time in a Nanyang villa. There were more than 10 deficiencies: 1 of the 2 TVs needed to...

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Helpful?
1Thank Philip H
SamTian, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Mr.Philip Ho, Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas and Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your...

Melbourne, Australia
Reviewed 13 September 2016 via mobile

We were upgraded into a beautiful Thai villa with our own Pool and it was lovely HOWEVER after already being in Sanya for eight nights and this was our third resort on this visit, we thought we'd go a bit stir crazy with all the quiet so we downgraded into a pool access room. It was quite humourous trying to...

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Helpful?
Thank Michelle Y
SamTian, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Michelle Y, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

Reviewed 1 September 2016 via mobile

We stayed here at Thai Villa as 4 people as a family. The breakfast was great and the western restaurant BBQ buffet was expensive, but was okay. However, when we arrived from Hilton, no one helped us for carrying our luggage on the way to check in. We felt like we are not greeted. Okay, first the fridge was broken...

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Helpful?
Thank 유진 정
SamTian, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Guest, Thank you for taking the precious time to tell us about your experience at the Pullman Sanya Yalong Bay Villas and Resort. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies for the service and equipment rendered to you during your stay at our resort, as it was...

West Plains
Reviewed 12 August 2016

The hotel has many positives and some negatives. Overall I was happy with my 6 day stay in the resort. I arrived on a Saturday and checkin was painless - even an English speaker to help me get through the process. Only problem was my lack of credit card for the deposit. In other Chinese hotels I've always been able...

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Helpful?
Thank Ji R
SamTian, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas and Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Hong Kong, China
Reviewed 9 August 2016

We are an Australian family, living in Hong Kong, and were looking for 2 weeks away where we could rest, and have a pool for our two young kids (5,8) and a bit of space. We stayed in a Majestic Villa for the 2 weeks, with 2 bedrooms and a large private pool. Completely self enclosed. Great value for money....

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Helpful?
1Thank Christopher C
SamTian, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Mr.Christopher, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Hong Kong, China
Reviewed 19 July 2016 via mobile

We booked the Family room with private pool for 2 days.First of all the private pool was great,i enjoyed my time in the pool.However the room conditioning is not really working. It was just too hot. I adjusted the temperature to the minimum 16c,but it was still very hot. And most of the areas in the hotel is not using...

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Helpful?
Thank Joanne0403
SamTian, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas And Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Rochester, New York, United States
Reviewed 15 July 2016

First of all, I'd like to say that we had a great time at the hotel, especially with the private pool that came with our villa. Unfortunately the process of our 2-day stay was quite eventful. The first room they gave us was the one we booked online (a Myanmar-style villa). We checked in at night, so it was completely...

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Helpful?
Thank Michelle W
SamTian, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear guest, We would like to thank you for choosing to stay with Pullman Sanya Yalong Bay Villas &Resort during your recent visit to Sanya and for sharing your comments with us. We regret that some aspects of our service did not quite meet your expectations. it's feedback such as yours that enables us to reinforce the quality of our...

Shanghai Region, China
Reviewed 29 June 2016

I stayed at Myanmar-style villa for a long weekend and it was an absolutely amazing experience especially with such a budget-friendly price. The staff was super helpful and kind. The villa with a private pool was great and the overall deco of the hotel was really beautiful (even my Chinese friends said they couldn't believe it was in China when...

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Helpful?
Thank 4mina
SamTian, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Value Guest, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Babysitting

Additional Information about Pullman Sanya Yalong Bay Villas & Resort

Address: Yalong Bay National Resort District, Sanya 572000, China
Region: China > Hainan > Sanya
Price Range: ₹ 6,167 - ₹ 14,215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Sanya Yalong Bay Villas & Resort 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Pullman Sanya Yalong Bay Hotel Sanya
Accor Sanya Yalong Bay
Pullman Sanya Yalong Bay Villas & Resort Hainan
Hotel Style:
#7 Top resorts Hotel in Sanya
#8 Romantic Hotel in Sanya
#12 Family Hotel in Sanya
#14 Spa Hotel in Sanya
#15 On the Beach Hotel in Sanya
#16 Luxury Hotel in Sanya
#22 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Sanya Yalong Bay Villas & Resort staff and other travellers.
4 questions
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over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from Pullman Sanya Yalong Bay Villas & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Private Villas are an excellent choice for private swimming and relaxing time.”
 of 5 bubbles JiroumiS, 12 Aug 2016 | Read review
“Go for self enclosed with a pool.”
 of 5 bubbles christophercU3312CC, 8 Aug 2016 | Read review
“get the villas with your own private pool! It's so fun!”
 of 5 bubbles MichelleW611, 14 Jul 2016 | Read review
“We stayed in Majestic villa with Jacuzzi, private pool, expresso coffee machine”
 of 5 bubbles 908juney, 16 Jun 2016 | Read review
“Definitely book a villa with a private pool”
  • Villa with Private Pool
 of 5 bubbles Storm8563, 26 Apr 2016 | Read review
5 of 5