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HNA Resort Haikou

04/06/2017 05/06/2017
1 room 2 adults 0 children
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HNA  Resort Haikou
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156 Reviews from our TripAdvisor Community

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Showing 12: English reviews
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Bishops Stortford, United Kingdom
Reviewed 19 January 2017

This must be one of the most lifeless resorts I have stayed on. Very difficult to find anyone who could understand English - we are seasoned travellers and are used to dealing with non English speakers. It took me about two days of sign language and charades to find out the location of the golf courses, the cost and how...

Thank Stewart C
Christchurch, New Zealand
Reviewed 9 December 2016

The location is excellent. It is far enough away from the busy city to be quiet, but the bus service into town is very good. We enjoyed getting up early to have the beach to ourselves and walked in the lovely garden path and sand. On Saturday mornings we had a free taichi lesson. In the evenings we swam in...

Thank ssloane
Reviewed 8 September 2016

Arrived here to be told there was no reservation took 3 days to sort however the staff were superb especially Sam . We're not sure why but the hotel is practically empty .Lovely pool and beach however sea not safe to swim in and overlooks an oil refinery. 30 minutes from town but there is a shuttle bus

Thank OlaWatford
Tehran, Iran
Reviewed 10 March 2016

I were HNA HOTEL , I called to front desk to help me for fix air condition cos its only cold , but i need to warm ,so she said me " it not possible now ( clock 7.30 pm ) (date 3.10.2016 ) (rain and windy ) and sent to my room a extra blanket !!!!!! its too fanyyyyy...

Thank 50asil
Reviewed 14 February 2016

Spent one night there as per invitation, generally a great location if you plan a to spend some time away from the big city noise, as the beach and surrounding is very peaceful. There is nothing near the hotel, so pool and beach would be the only purpose to visit. Apparently hotel does not allow swimming in the sea, did...

Thank TravelLovo
Reviewed 19 November 2015

Spent a few days at the resort in the beginning of November 2015. The location is fairly remote both from Haikou city and for us Europeans. I flew via Hong Kong and that was handy. From Hong Kong the connecting international flight is less than an hour to Haikou airport. The resort is located right at the beach and has...

Thank HAND1
Bristol, United Kingdom
Reviewed 9 August 2015 via mobile

We arrived here at gone midnight, the booking slip had only the English address on, which of course a Chinese taxi driver had no understanding of. We had to use our phone (make the international call) to the hotel who took a lot of time fussing around because they were all unable to speak English. There is no problem with...

Thank explorerhart
Haikou, China
Reviewed 7 September 2014

We bought a dinner buffet couon on meituan (Kind of chinese groupon) and had the buffet dinner for 158 rmb. All the staff was so nice, and gave us gerat Service, they asked you if you would like to have salmon sashimi, or anything from the BBQ or a fresh beer jug, and they would all bring is to you,...

5Thank chbutcher S
Reviewed 6 February 2014

Stayed over here for two nights. Slightly far away from the main city. On the main sea road. Service wise this was an excellent hotel. No faults at all. Liked the open air feel to the hotel. Rooms itself had all facilities. Not sure about the open space bathroom idea though. I personally prefer a bathroom with just normal doors....

2Thank varun_mukthi
Beijing, China
Reviewed 6 February 2014 via mobile

This hotel was nice and clean, big rooms comfortably furnished in Chinese style. Staff was pleasant and even English speaking. Only the breakfast was a bit disappointing as it was too crowded and the waiters didn't make an effort to accommodate. Would choose this hotel again if I came back to haikou.

1Thank Weihaidii

83 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (49)
Pool/Beach Area (10)
View from Room (3)
Hotel & Grounds (7)
Room/Suite (5)
Bathroom (1)
Dining (1)
Other (22)

Management photos: Courtesy of the property manager

All Management Photos (34)
Hotel & Grounds (5)
Pool/Beach Area (2)
Room/Suite (7)
Dining (3)
View from Room (1)
Business Centre/Function Rooms (1)
Other (15)
04/06/2017 05/06/2017
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  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Restaurant
  • Spa
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Pool
  • Bar/Lounge
Room types
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about HNA Resort Haikou

Address: No.134 Binhai West Road, Xiuying District, Haikou 570312, China (Formerly New State Guesthouse,Xinguo Hotel)
Region: China > Hainan > Haikou
Hotel Class:5 star — HNA Resort Haikou 5*
Number of rooms: 206
Reservation Options:
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Also Known As:
HNA Resort Haikou Hainan, China
Hotel Style:
#9 On the Beach Hotel in Haikou
#52 Luxury Hotel in Haikou
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Questions & Answers

Questions? Get answers from HNA Resort Haikou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view is best”
OlaWatford, 7 Sep 2016 | Read review
“Can not swim on the beach due to safety”
TravelLovo, 13 Feb 2016 | Read review
“there is a veriety of rooms in several compounds, check out the locatio and find one suitable for you first. some rooms have sea view. some have pool view. as there are children in the pool until late, there could be some noise if you are facing the pool.”
chbutchers, 6 Sep 2014 | Read review
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