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Sheraton Zhongshan Hotel

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177 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Zhongshan Hotel
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Showing 92: English reviews
Macau
Level Contributor
95 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 24 January 2013

On a Saturday morning in January this year, we dropped by the hotel for lunch by around noon. Since we have not made any prior reservation, we were told that a special designated area was ready immediately but the tea cost per head would be more expensive but the area is smoke-free. No problem, and extremely good for non-smokers. Shortly... More 

Helpful?
5 Thank KanMacau
Sheraton Z, Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guests, Thank you for your review and suggestion. I'm sorry to hear about your bad experience at our hotel. We will pay attention to your review and to improve our guests experience. Wish you choose our hotel next time. More 

california
Level Contributor
270 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 17 January 2013

We were upgrded to the executive level as a SPG Gold member so we had a wonderful stay at this hotel, with exceptional spacious room and bath, free wifi and happy hours at the executive lounge. The location is great too, adjacent to a beatiful river park and a short walk across to the old part of town. Fantastic night... More 

Helpful?
Thank dhlchung
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thank you for your shared and praised. We are glad to hear that your had a good experience when you stay with us. As you said, our hotel located in Central Business District. At Qijiang riverside and adjoin Qijiang park. We will upgrade for you if we can. Wish to see you next time. More 

ottawa
Level Contributor
152 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 7 December 2012

This was the best five star we stayed at (of 9) at during our trip. Everything is a cut above the others. The service was excellent as everything else. The bathrobes and slippers were the best of all. Breakfast was unbelievable, you name it, they had it. It was a culinary experience of its own. Enjoyed our stay very much.

Helpful?
1 Thank klodio
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thank you for your shared. We are glad to hear that you had a good experience while you stay with us. We are consistent provide the best service to our guests. We wish to see you next time. More 

Detroit, Michigan
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 November 2012

Centrally located in Zhongshan Central Business District. Very spacious & clean. Housekeeping was good and consistent. Wifi included.- Mattress comfortable as with any Starwood chain hotels. Depending on your room, you get a view of the river (brightly lighted at night). -

Helpful?
Thank Cerekdoc
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thank you for your shared. We are glad to hear that your had a good experience while you stay with us. As you said, our hotel located located in Central Business District. Hotel located Qijiang riverside and adjoin Qijiang park. We promise to provide best service and experience for all guests. We wish to see you next time. More 

Melbourne, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 November 2012

Beautiful hotel - very relaxing and luxurious. Service staff are very friendly and helpful. Lovely pool and massive fully equipped gym. Great place to stay, highly recommended! Next door at the Fuhua hotel is a very cheap and clean massage centre. Great to treat yourself at the end of a long day for a foot massage

Helpful?
Thank CherieTK
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thank you for your shared and recommend. We are glad to hear that your had a good experience while you stay with us. As you said, our hotel have a outside pool with garden view and fully equipped gym. We always do our best to provide good service and experience to all guests. We wish to see you... More 

Taipei, Taiwan
Level Contributor
90 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 1 November 2012

Having to endure several awful, secondhand cigarettes filled, mosquito infested local Chinese hotels I was in need of decent rest. Sheraton Zhongshan hotel was not only allowed me to have a peaceful stay it allowed me to regain my sanity. Service was friendly and attentive. Unlike many local Chinese hotels, the Sheraton staffs actually smiled and treat me like a... More 

Helpful?
Thank TP2WXC
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thank you for your shared and review. We are glad to hear that your gad a good experience while you stay with us. As your said, our hotel near the Qijiang River and Qijiang Park have best view in the city. Also we equip the Sheraton Sweet Sleeper(TM) . We will do our best to provide good service... More 

kuala lumpur
Level Contributor
150 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 10 October 2012

- Centrally located in Zhongshan Central Business District. - Stayed at the Club Room. Very spacious & clean. Housekeeping was good and consistent. - Wifi included. - Mattress comfortable as with any Starwood chain hotels. - Depending on your room, you get a view of the river (brightly lighted at night). - Check in was prompt and the staffs struggled... More 

Helpful?
Thank rafalution_2009
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thank you for sharing your experience. We are gladding to hear that you satisfy with our hotel. We always provide high quality service to our guests. We expect to see you next time. More 

Shanghai, China
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 September 2012

We are Platinum members of SPG, we live in hotels, we know hotels more then we care to admit. Sadly we had felt China SPG was making huge improvements, but now after staying at the Sheraton Zhongshan I have to give my first negative review in over 2 years. First the Club lounge is truly the worst service, and quality... More 

Helpful?
3 Thank Warren K
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guests, thank you for you review and suggestion. I'm sorry to hear about your experience. We pay attention to you review and to improve our guests experience. Wish you choose our hotel at next time. More 

Townsville, Australia
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 6 September 2012

There are generally no surprises with the Sheraton chain. As the hotel is quite new, the rooms are lovely. The staff were all very friendly- no problem at all with English. We were not on the executive floor and had a very ordinary buffet breakfast. Unless it is included in the room rate don't bother. If you are thinking of... More 

Helpful?
Thank LorraineHongKong
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thank you for your review and shared your experience to us. we are glad to hear you enjoy a good experience at our hotel. As you said, hotel have good location and the best view of Qijiang park and Qijiang nocturne. According your comments, we improve to guest experience at our hotel. Wish you stay our hotel at... More 

Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 August 2012

Stayed for 2 nights. Took about 1 1/2 hours by private car from Guanghou airport. I loved staying at this hotel. It is a seemingly very new hotel, beautiful finishes, nice location adjoining a beautiful park & river. Judging by the number of Porsches, Ferraris etc in the driveway owned by Chinese guests staying in the hotel it is well... More 

Helpful?
1 Thank Travel1434
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thank you for your shared and had a good experience. We are so glad to hear your feel good stay with us. As your say, our hotel has a good location and adjoining a beautiful park & river. We always provide best service to guest. Wish to see you next time. More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a warm welcome at the Sheraton Zhongshan Hotel, an exciting new hotel conveniently located in a complex that contains dining, entertainment, and retail shopping in the city's central business district. Ideal for both business and leisure travelers, we are within walking distance of commercial buildings, Zhongshan's famous pedestrian street and shopping bazaars. We’re also just 75 minutes by ferry from Hong Kong and a two-hour drive from Guangzhou, Shenzhen, Zhuhai, and Macau.Make yourself at home in our 362 extra large guest rooms, including 44 suites, each thoughtfully appointed with the comfy Sheraton Sweet Sleeper® Bed to ensure a restful night's sleep. Additional facilities include a fully-equipped health club, full service spa, and almost 2250 square meters of meeting space with 12 separate meeting rooms. Two restaurants are offered, including an all-day dining eatery and a Chinese restaurant. Our comfortable lobby bar will be a great place to relax.Zhongshan is a city known for its hot springs, scenic sights, and delicious cuisine. Explore it while staying at a hotel that will feel just like home, the Sheraton Zhongshan Hotel. ... more   less 

Additional Information about Sheraton Zhongshan Hotel

Address: North of Qijiang Park, No.28 Xidi Road, Shixi District, Zhongshan 528403, China
Region: China > Guangdong > Zhongshan
Price Range: ₹ 6,154 - ₹ 7,593 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Zhongshan Hotel 4.5*
Number of rooms: 362
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Zhongshan
#3 Business Hotel in Zhongshan
#6 Best Value Hotel in Zhongshan
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Zhongshan Hotel staff and other travellers.
5 questions
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San Diego, CA
18 days ago

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Questions? Get answers from Sheraton Zhongshan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a high floor room with river view”
 of 5 bubbles 824clairev, 25 Jul 2016 | Read review
“upper floor, lake view”
  • 夜景
  • 夜景
  • 日間景致
  • 行政樓層雙床間
 of 5 bubbles Milchan, 1 Jun 2016 | Read review
“Very nice, would have liked an extra night.”
 of 5 bubbles CarolynMcI, 25 Mar 2016 | Read review
“Use your SPG membership the hotel people are not proactive”
 of 5 bubbles Lecram01, 23 Jan 2016 | Read review
“Book a room facing the river. The view is fantastic.”
 of 5 bubbles JohnCHongKong, 27 May 2015 | Read review
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