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- Excellent50%
- Very good41%
- Average7%
- Poor1%
- Terrible1%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
Wheelchair Access
Business Centre
Dry Cleaning
Star rating provided by Expedia.
5 Star Hotel
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Standard Room
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Show reviews that mention
All reviewshavana barthe club loungeplatinum memberbusiness tripthird partywest wingcoco parknice serviceexecutive suitelocation is excellentperfect hotelcomfortable roomconcierge teamlok ma chauconvenient locationhotel staffenjoyed my stay
Reviewed 2 weeks ago Location is good, the hotel is near exit A1/A2 of the Convention & Exhibition Centre MTR station. Just 2 stations from Futian station.
And the staff Ken was extremely helpful because this time I came with two large pieces of luggage and arrived late in...More
Dear Phoebemy,
Warm greetings from Sheraton Shenzhen Futian Hotel! Thank you for taking time to share with us your comments. We are glad to receive your recognition towards hotel's convenient location. Regarding the unpleasant experience during your stay, I'm sorry we didn’t meet your expectations....More
Stephen O
Hong Kong, China
Reviewed 4 weeks ago via mobile As a Platinum member, upon arrival, I stood in the roped line area for gold/platinum check in. Only one front desk clerk was behind the counter helping a guest. No one else was in line. But as soon as the other guest walked away, and...More
Dear Stephen O,
Thank you for staying with us and leaving us comments on TripAdvisor. Regarding this unpleasant experience during your check-in and stay in the guest room, I'm sorry we didn‘t meet your expectations. Relevant departments of the hotel are getting down to these...More
Reviewed 19 April 2018 via mobile This hotel starts to look old, average service quality. Good breakfast and have an enough menu option.
Sleep quality is good enough, but the room ambience starts to get old. Near from HK border. Good dinner experienceMore
Dear Yulianto81,
Greetings from Sheraton Shenzhen Futian Hotel! Thank you for staying with us and taking time to share nice comments on TripAdvisor. We are pleased to learn that our breakfast and dinner have met your expectation, and we hope that the great location of...More
Reviewed 3 April 2018 Chose this hotel due to its location, as it is walkable distance to many of the malls in Futian. The price is also great for the quality of stay and excellent customer service. The hotel conveniently has a metro station right outside although you can...More
Dear felicia t,
Greetings from Sheraton Shenzhen Futian Hotel! Thank you for staying with us and taking time to share nice comments on TripAdvisor. Also thanks for your kind recognition towards our guest room and great location. The fitness center is under renovation, but we...More
Reviewed 21 February 2018 Very great service, comfort room space and friendly staff. I take it as my first choice in Shenzhen. I can travel in the city, or I need go to Hong Kong or Futian Railway station is quite convenience.More
Dear Leo C,
Greetings from Sheraton Shenzhen Futian Hotel!
Thank you for staying with us and taking time to share comments on TripAdvisor. Your highly recognition towards our service, room and location will be a great encouragement for us and motivate us to offer better...More
View more reviews
Awards & Recognition
Certificate of Excellence Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Indoor pool
Outdoor pool
Details
Price range
US$ 140 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#13 Spa Hotel in Shenzhen
#14 Business Hotel in Shenzhen
#15 Luxury Hotel in Shenzhen
#217 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
All photos (451) 451
Full view
Business Centre & Event Rooms (12)
Family and Play Areas (1)
"Choose the room facing Ping An Financial Center, the tallest in Shenzhen."
"the higher up the quieter and avoid the poolside views - unfortunately the whirr of the fans can be a tad..."
"Chose higher floor might help"
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