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Grand Mercure Shenzhen Oriental Ginza

Agoda.comUS$ 78*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 94*
US$ 78*
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US$ 79*
US$ 79*
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Grand Mercure Shenzhen Oriental Ginza
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739 Reviews from our TripAdvisor Community

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Showing 396: English reviews
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Hong Kong
Reviewed 3 days ago NEWvia mobile

We stayed here briefly after our tours of Zhiangjiazie, and for some errands in Shenzhen. The staff at the reception was prompt and helpful explaining the benefits an upgrade for our Accor plus gold membership. Our room which faces the sea was of a good size, clean and comfortable. The location right opposite to exit B2 of Zhuzilin subway station...

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Helpful?
Thank Calvinta
Reviewed 5 days ago NEWvia mobile

The Grand Mercure Shenzhen Oriental Ginza hotel is a great hotel in a convenient location. Though it is a bit dated it has all of the amenities you expect in a luxury hotel. The rooms are large and comfortable and the floor to ceiling windows offer a great view of Hong Kong. The staff are very friendly and eager to...

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Helpful?
Thank Fogdevils
Melbourne, Australia
Reviewed 1 week ago via mobile

Stayed 5 nights here in one of the larger rooms facing the bay. While the room may feel a bit dated, the bed and pillows were comfy and the room quiet. Tried buffet dinner and it was decent value for money and the food was tasty. Most of the nights are elsewhere. There isn't much outside the hotel, but it's...

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Helpful?
Thank Dennis V
Singapore
Reviewed 2 weeks ago

I am Accor Plus Platinum member and have been staying in this hotel since 2006 but this trip (Mid April) was rather unpleasant. Good : 1) Welcome drink for Platinum member and the beer I ordered was a large bottle 2) Access to Executive Lounge for Platinum member 3) Location was directly next to Zhuzilin station 4) Room is spacious...

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Helpful?
Thank Jaskel_33
Ryde, United Kingdom
Reviewed 4 weeks ago

This is my fourth stay at this Hotel, the rooms are spacious , wifi is good and the staff are friendly. If you can its worth upgrading to executive room, they are very good and the benefits of a quiet breakfast and executive lounge can make the stay more enjoyable. The hotel is next to a metro station, and has...

Review collected in partnership with Accorhotels.com
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Thank p0mer0y
GrandMercureGM, Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review

Dear Value Tripadvisor guest, Thanks for choosing stay in Grand Mercure shenzhen hotel, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again, thanks for...

Melbourne, Australia
Reviewed 4 weeks ago

After travelling in China for a month, Shenzhen was our last stop in China. The Grand Mercure is very close to the subway (A2 exit at the front of the hotel) and in close proximity to Windows of the World theme park. We booked a suite which was spacious, giving our family of 3 some room to move. We had...

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Helpful?
Thank Mandy B
GrandMercureGM, Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review

Dear TripAdvisor Member, Warm greetings from Shenzhen and thank you very much for taking your time and post your comments on your stay in our Grand Mercure Shenzhen Oriental Ginza! It is truly making my day to read that you enjoyed your days in our hotel, please rest assured that your kind thoughts will gladly be shared with the Team!...

Trondheim
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Thank JimJumBKK
GrandMercureGM, Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review

Reviewed 4 weeks ago via mobile

Stayed at this hotel for 2 nights. It is furnished old style but big rooms, great gym area and close to train station. Only 20 min drive to Shenzhen Bay Border. Stayed in an Executive club which had lounge for drinks and canapés between 6-8pm. Could also use the meeting room for free. Breakfast was included but just ok. Not...

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Helpful?
Thank Damian A
GrandMercureGM, Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review

Dear Value Tripadvisor guest, Thanks for choosing stay in Grand Mercure shenzhen hotel, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again, thanks for...

Medford, Oregon
Reviewed 21 April 2017

Needed overnight stay from China domestic flight to Shenzhen for business the next day. Easy ride on Shenzhen subway get off at Zhuzi Lin ( Bamboo Forest) Station- just get out of station and walk across the street. If you have a big or bulky luggage- we had wheeled luggage, but hard to find smooth transition from station to the...

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Helpful?
Thank Stephen L S
GrandMercureGM, Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review

Dear Value Tripadvisor guest, Thanks for choosing stay in Grand Mercure shenzhen hotel, I am sorry that your experience was not achieve your expectation, we will check our HSKP clean system and take action. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we...

Reviewed 17 April 2017 via mobile

The bed mattress in hotels usually have 2 layers, but here it is just one. Apart from having only 1, it is a bit hard (as if only the bottom layer is present and they forgot to add the top one.. am not sure). Woke up with aching muscles because of this. Haha. Apart from that, room size is huge,...

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Helpful?
Thank EdsYu
GrandMercureGM, Manager at Grand Mercure Shenzhen Oriental Ginza, responded to this review

Dear Tripadvisor guest, Thank you very much for taking the time to post your review on your stay in our Grand Mercure Shenzhen Oriental Ginza! I am truly glad to read that you enjoyed your days, and now we have plan to change part of our hotel beds, please rest assured that your kind comments will be shared with the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Grand Mercure Oriental Ginza is located in the Futian business district, next to Zhuzlin metro station and only 20 minutes from the airport. The hotel features 481 rooms with a choice of bay or mountain views, 3 restaurants, 4 bars, a nightclub, fitnesscentre, sauna and indoor heated swimming pool. The port of Huanggang and the Shenzhen Convention and Exhibition Centre are only 15 minutes away. Conference and meeting facilites are also available for up to 350 delegates. ... more   less 

Additional Information about Grand Mercure Shenzhen Oriental Ginza

Address: Shennan Blvd, Futian District, Shenzhen 518040, China
Region: China > Guangdong > Shenzhen > Zhuzilin
Price Range: ₹ 4,801 - ₹ 7,136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Shenzhen Oriental Ginza 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
Grand Accor Oriental Ginza Shenzhen
Hotel Style:
#2 On the Beach Hotel in Shenzhen
#15 Best Value Hotel in Shenzhen
#20 Spa Hotel in Shenzhen
#27 Luxury Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Shenzhen Oriental Ginza staff and other travellers.
2 questions
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San Juan, Saint George, Trinidad and Tobago
over a year ago

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Questions? Get answers from Grand Mercure Shenzhen Oriental Ginza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Water views from high floors are possible if noise is a non-issue for you. Terminal across the street blocks views from lower floors.”
tinashenzhen, 19 Mar 2017 | Read review
“Try a bay view suite.”
nanbao_trip, 16 Jan 2017 | Read review
“High raised floor will be better”
Srinivasan15, 3 Jan 2017 | Read review
“Corner suites are very spacious and have cooking facilitates”
MKC_PRC, 4 Dec 2016 | Read review
“Ask for a higher level as the main road is not far away.”
BedrockB, 28 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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