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Marco Polo Shenzhen

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#11 of 2,727 Hotels in Shenzhen
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Marco Polo Shenzhen
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643 Reviews from our TripAdvisor Community

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Showing 230: English reviews
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Reviewed 5 days ago NEWvia mobile

Great hotel, location is good next to Coco Park. Not too expensive either. Rooms are well equipped and comfortable. Choice of restaurants in the local. Breakfast is very good and suits western tastes. Only real downside is restricted WiFi, that's not the hotels fault but general problem in China. Found staff to be helpful and got extended checkout until 3pm...

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Helpful?
Thank GlenrothesG
Colombo, Sri Lanka
Reviewed 6 days ago NEWvia mobile

I was a solo business traveler in Jan 2017. Stayed 3 days at Executive Suite. Pros: Very good morning buffet Rooms are classy and spacious Next door to coco park shopping complex There's a nice clubbing area just next to the hotel, if you want to experience bit of night life and some drinks MTR is also close by if...

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Thank lahirumv
Kruibeke, Belgium
Reviewed 1 week ago via mobile

The hotel is excellent. Breakfast with a huge variety. Gym is ok. Swimming pool is not really suitable for training. The swimlikg pool could lacjs heatingbin twe winterperiod althouh with an heatexchangepump this could easiliu be solved in an economical way and gice abbig added value

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Helpful?
Thank Wim747
Hong Kong, China
Reviewed 1 week ago via mobile

We went there for our wedding anniversary celebrations and they made it one of the most memorable day of our life. Room was decorated beautifully. They made special flower decoration in bedroom and bathtub as well. Staff was highly cooperative and they let go my one stupid mistake done while booking through agoda and also offered free buffet breakfast to...

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Thank arorajianil
Park City, Utah
Reviewed 1 week ago

If your goal is to take part in Coco Park's nightlife, this is a perfect location as it is literally across the road from Bar Street. Furthermore, it's close to a train station and is a pretty nice hotel. The downside is that Coco Park is thumping until 5 a.m. and I could hear it from my room all night...

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Thank Chaka17
Los Angeles, California
Reviewed 1 week ago

Located next to Coco Park and in between two subway stations (Shopping Park and Futian), I found the Marco Polo Shenzhen to be worth the price I paid. The room was large and spacious, much larger than what you get in neighboring Hong Kong, and the service was excellent. The bed was among the most comfortable ones I've slept it....

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Thank Ming M
Reviewed 2 weeks ago

The Marco Polo is in a great location close to some of the best restaurants in Shenzhen. The subway is just a few minutes walk as is CoCo park shopping mall. However the best part of the Marco Polo is there friendly professional staff.

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Thank Bert G
Santa Cruz, California
Reviewed 3 weeks ago via mobile

I was not overly impressed but for the price it was a satisfactory 3 star room with a 4 star lobby. There is a fun bar neighborhood nearby and a huge shopping mall if you need that. A starBucks that's is open 24 hours is 2 blocks away although I don't know why you'd need a Latte at 3 am.

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Helpful?
Thank Chillman70
Hong Kong, China
Reviewed 3 weeks ago

This is a comfortable hotel close to Coco Park for a variety of cuisines. The staff at the concierge went out of their way to write down for me that I require vegetarian food without meat and fish. The made effort to contact restaurants to ensure they were open during the CNY holiday. Thank you, I'll definitely go back.

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Helpful?
Thank BoxerHK
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear BoxerHK Thank you for taking the time to share your experience with us during your stay at Marco Polo Shenzhen. I am happy to see that you have been satisfied with our services. We are looking forward to welcome you back at Marco Polo Shenzhen very soon. With warm regards from the heart of Shenzhen, Christoph Hoeflich General Manager

Hong Kong, China
Reviewed 3 weeks ago

We stayed here for two nights over Christmas and also Chinese New Year. The first time we were on the 21st floor, the second the 26th. Both rooms were comfy and very clean. The housekeeping do a very good job in making the rooms cosy. Both rooms had a bath, and a rain type shower. The bath was too small...

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1Thank johnbeattie2015
Christoph H, General Manager at Marco Polo Shenzhen, responded to this review

Dear johnbeattie2015 Thank you for taking the time to share your experience with us during your stay at Marco Polo Shenzhen. I am happy to see that you have been satisfied with our services. We are looking forward to welcome you back at Marco Polo Shenzhen very soon. With warm regards from the heart of Shenzhen, Christoph Hoeflich General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Shenzhen is located in the heart of Futian Central Business District, with close proximity to the Shenzhen International Convention & Exhibition Center and Metro Subway Station. It is only 15 minutes to the Lowu Railway Station and Shenzhen Bay Port, 20 minutes to Shenzhen North Railway Station, 35 minutes to Shekou Ferry Terminal and Shenzhen Bao'an Airport, and 10 minutes to Futian/Huanggang Checkpoint. The 391 well-appointed rooms and suites are equipped with broadband Internet access, luxurious bathrooms, state-of-the-art communications and entertainment facilities. Situated on the 35th to 41st floors of the hotel, The Continental Club provides the most luxurious accommodations for travelers. The 31 function rooms including Marco Polo Ballroom and one auditorium, can accommodate up to 3000 people and provide the ideal Shenzhen venue for meetings, seminars, and social events. The hotel has 5 restaurants and bars, including the Cafe Marco, serving a fusion of "Euro-Asian-Chinese" cuisine, Margarita Bar, Connect (Lobby Lounge), Carrianna Chiu Chow Restaurant, Nishimura Japanese Restaurant and Wine & Cigar Bar Le Cru. The hotel's fully equipped Fitness Center includes a gym, sauna, and outdoor swimming pool, and hotel guests can indulge in relaxing spa treatments at the internationally renowned Pure Spa. ... more   less 

Additional Information about Marco Polo Shenzhen

Address: 28 Fuhua 1st Road, Futian Cbd, Shenzhen 518048, China
Region: China > Guangdong > Shenzhen > Civic Center
Price Range: ₹ 7,714 - ₹ 13,013 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Shenzhen 4.5*
Number of rooms: 391
Reservation Options:
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Also Known As:
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel
Hotel Style:
#9 Spa Hotel in Shenzhen
#11 Luxury Hotel in Shenzhen
#16 Business Hotel in Shenzhen
#32 Best Value Hotel in Shenzhen
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Questions & Answers

Questions? Get answers from Marco Polo Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the club floors with access to the continental club”
 of 5 bubbles 54bertg, 5 Feb 2017 | Read review
“There seems to be more room the higher the floor.”
 of 5 bubbles johnbeattie2015, 30 Jan 2017 | Read review
“Avoid rooms facing the entrance street”
 of 5 bubbles goonerista, 19 Jan 2017 | Read review
“Request for rooms on the higher floors facing the Coco Park”
  • View of the Ping An Finance Centre from our room
  • Service Price list
  • Complimentary Mineral Water
 of 5 bubbles JojoG_88, 11 Jan 2017 | Read review
“Just ask about the upgrade plans”
 of 5 bubbles johnambler53, 6 Dec 2016 | Read review
5 of 5