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5/11/2017 6/11/2017
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    St.Helen Shenzhen Bauhinia

    No.2002 Qiaocheng East Road, Futian District, Shenzhen 518040, China
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    5/11/2017 6/11/2017
    Traveller (193)
    Room & Suite (68)
    Dining (35)
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    Overview
    • Excellent22%
    • Very good48%
    • Average21%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “free minibar” (11 reviews)
    “quiet area” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    4.5 Star Hotel
    All hotel details
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    Seaview O City Hotel
    322 reviews
    #39 of 2,817 hotels in Shenzhen
     
    Grand Mercure Shenzhen Oriental Ginza
    763 reviews
    #27 of 2,817 hotels in Shenzhen
     
    InterContinental Shenzhen
    1,342 reviews
    #6 of 2,817 hotels in Shenzhen
     
    JW Marriott Hotel Shenzhen
    873 reviews
    #14 of 2,817 hotels in Shenzhen
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (285)
    There are newer reviews for St.Helen Shenzhen Bauhinia
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    11 - 15 of 128 reviews

    Reviewed 27 June 2016

    It's only a mediocre example among medium-level hotels in China. Breakfast was advertised as being served until 10:00 AM. I showed up at 9:40 and was shocked to find all the hot foods stone cold. The heat-plates, I was told by the staff, had been...More

    Thank Jimmy L
    Response from ivy8088, Public Relations Manager at St.Helen Shenzhen BauhiniaResponded 3 August 2016

    Dear Guest, Warm greeting from Novotel Bauhinia. Our buffet breakfast was opening from 6:00 a.m to 10:00 a.m (6:30 a.m to 10:30 a.m at weekend),although it does not supplement the food at 9:30, but it is worth a taste. Yes we offer two complimentary bottles...More

    Reviewed 12 May 2016

    Location vice next to a park which is very nice, nearby subway, hallway a bit dark, maybe the renovation cause the hotel surrounding to ba a bit hazy and noisy. i think the staff need to train a bit more, as they try to be...More

    Thank donnyBoey
    Response from ivy8088, General Manager at St.Helen Shenzhen BauhiniaResponded 3 August 2016

    Dear Guest, Thank you for your such pertinet comments with us.An important tips for our foreigner friends,once you need the better helping,pls pick up the phone and press "8008",the guest relation officer will always at your service with thier fluent oral english. Another exciting news...More

    Reviewed 11 May 2016

    Very average hotel - especially seeing they are in the process of doing renovations/alterations and noisy building takes place even on Sunday afternoons. Some other reviewer commented that the pool was empty because of winter - well it is still empty in summer.More

    Thank chill1954
    Response from ivy8088, Public Relations Manager at St.Helen Shenzhen BauhiniaResponded 3 August 2016

    Dear Guest, Exciting news for you that our renovation is completely done from now on ,all the guests could enjoy the new gym room and swimming pool,and the important things is there will be a big Confucius exhibition hall at first floor,it may show you...More

    Reviewed 22 April 2016

    Stayed here recently for 2 nights on business. Was late checking in so when I arrived they only had a suite available so got a free upgrade. Obviously that is EXCELLENT! The problem is they would only give me that for 1 night, so having...More

    Thank BrianC6969
    Response from ivy8088, Public Relations Manager at St.Helen Shenzhen BauhiniaResponded 3 August 2016

    Dear Guest, If we did not pre-saling the suite next day,I think that we should leave you in the EXCELLENT room one more night,but that's pity we have to request you let us keep our promise to the poor guy who booking your suite next...More

    Reviewed 9 March 2016

    I am an Accor Platinum member having last stayed here 2 years ago for business. Since then .. the food and beverage areas have markedly declined. Expensive beer served in warm glasses with no napkins and shoved into an area usually for dining. Yes they...More

    Thank markb8882016
    Response from ivy8088, 公关经理 at St.Helen Shenzhen BauhiniaResponded 18 March 2016

    Dear Guest, Greeting from Novotel Shenzhen Bauhinia. We are much appreciated for your thoughtful comments and do apologize for bringing you a dissatisfactory experience during your stay in our hotel. We will continuous improve our food products and serving skill, pushing staff’s English level and...More

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    JW Marriott Hotel Shenzhen
    873 reviews
    #14 of 2,817 hotels in Shenzhen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Parking
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$ 82 - US$ 579 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Spa Hotel in Shenzhen
    • #71 Luxury Hotel in Shenzhen
    • #84 Best Value Hotel in Shenzhen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 197
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Agoda, Ctrip TA, Cancelon, TripOnline SA, Hotwire and Cheap Tickets so you can book your St.Helen Shenzhen Bauhinia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Guangdong >
    • Shenzhen >
    • Overseas Chinese Town
    • Also Known As
    • Novotel Bauhinia Shenzhen Hotel Shenzhen ,
    • Novotel Shenzhen ,
    • Accor Bauhinia Shenzhen ,
    • Shenzhen Novotel
    Add Photo Photos
    Traveller (193)
    Room & Suite (68)
    Dining (35)
    Pool & Beach (9)
    Hotel & Grounds (95)
    Bathroom (14)
    Business Centre & Event Rooms (9)
    Family and Play Areas (1)
    Nearby
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    3.50 km away
     
    Grand Mercure Shenzhen Oriental Ginza
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    1.48 km away
     
    Seaview O City Hotel
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    1.27 km away
     
    InterContinental Shenzhen
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    1.00 km away
    Nearby Attractions
    Splendid China Park
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    Questions & Answers
    Get quick answers from St.Helen Shenzhen Bauhinia staff and past guests.
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    Room Tips
    "If you need internet, please ask for a room with better connection."
    Read review
    "Tips? Just stay somewhere else."
    Read review
    "Because of ongoing building operations I would recommend a room that does not face the pool"
    Read review
    "Try 4th or 5th floor"
    Read review
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