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Novotel Shenzhen Bauhinia

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Novotel Shenzhen Bauhinia
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274 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Level Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 22 October 2016

So there's not much to say. It's business hotel. It's safe enough and clean enough and quiet enough. Please moderate your expectations when planning on staying here. Don't expect a Hilton or even an Accor hotel in Europe. This is China after all and you could certainly do a lot worse for a functional business hotel. Stayed on the 4th... More 

Thank Joe N
Hong Kong, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2016

My first time stayed in this hotel. I get a good deal from hotel website with breakfast included. Since I traveling with my family, I booked a room with two double bed. Room was just recently renovated, It is nice and big, very suitable for my family of 4. I also tried the dinner buffet at 1/F, i truly amazing... More 

Thank Aaex
Brussels, Belgium
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 September 2016 via mobile

I stayed in this hotel for my biz trip because it's a company nominated hotel. Bad experience from the beginning, I booked a non smoking room and I was given a smoking one. After a long flight, I had to wait in the smoking room for another 15' to have the room changed. That happens, fine. The staff doesn't understand... More 

Thank LanDinh
Newport, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 August 2016

This is a relatively low rise hotel, my room was on the third floor, and looked to be in an extension. My room overlooked a narrow courtyard area between the main block and the extension. The room was comfortable and clean. The staff were helpful and courteous, especially when severe weather forced a change of my travel plans. The breakfast... More 

Thank Chris B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2016

No vegetarian food service available at their hotel. My friend having difficult time with you guys. Upon requesting many times, service mgr serving only non vegetarian food. Please take care of every customer. please provide her some veg food to make her experience beautiful. She is very upset with customer service manager.

1 Thank bikramjit s
ivy8088, Public Relations Manager at Novotel Shenzhen Bauhinia, responded to this review

Dear Guest, Warm greeting from Novotel Bauhinia. At first,pls do accepted our sicerely apology for not giving you the service you wish within your stay. But at second,other customer will be thank you for your thoughtful comment because we now promot new menu,updating the vegetarian and musilim food. Another tips for our foreigner friends,once you need the better helping,pls pick... More 

Houston, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 June 2016

It's only a mediocre example among medium-level hotels in China. Breakfast was advertised as being served until 10:00 AM. I showed up at 9:40 and was shocked to find all the hot foods stone cold. The heat-plates, I was told by the staff, had been turned off at 9:30. No reason was given. A cursory apology was offered but no... More 

Thank Jimmy L
ivy8088, Public Relations Manager at Novotel Shenzhen Bauhinia, responded to this review

Dear Guest, Warm greeting from Novotel Bauhinia. Our buffet breakfast was opening from 6:00 a.m to 10:00 a.m (6:30 a.m to 10:30 a.m at weekend),although it does not supplement the food at 9:30, but it is worth a taste. Yes we offer two complimentary bottles of water,but the mini-bar drinks is free of charge,and the kettle just under the TV-set.... More 

Kuala Lumpur, Malaysia
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 May 2016

Location vice next to a park which is very nice, nearby subway, hallway a bit dark, maybe the renovation cause the hotel surrounding to ba a bit hazy and noisy. i think the staff need to train a bit more, as they try to be helpful but communication break down.

Thank donnyBoey
ivy8088, General Manager at Novotel Shenzhen Bauhinia, responded to this review

Dear Guest, Thank you for your such pertinet comments with us.An important tips for our foreigner friends,once you need the better helping,pls pick up the phone and press "8008",the guest relation officer will always at your service with thier fluent oral english. Another exciting news for you is that our renovation is completely done from now on ,all the guests... More 

Pretoria, South Africa
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 May 2016

Very average hotel - especially seeing they are in the process of doing renovations/alterations and noisy building takes place even on Sunday afternoons. Some other reviewer commented that the pool was empty because of winter - well it is still empty in summer.

Thank chill1954
ivy8088, Public Relations Manager at Novotel Shenzhen Bauhinia, responded to this review

Dear Guest, Exciting news for you that our renovation is completely done from now on ,all the guests could enjoy the new gym room and swimming pool,and the important things is there will be a big Confucius exhibition hall at first floor,it may show you the chinese confucius ancient civilization,because it's public welfare and colleted a lot of information,thats why... More 

Ashbourne, Ireland
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 April 2016

Stayed here recently for 2 nights on business. Was late checking in so when I arrived they only had a suite available so got a free upgrade. Obviously that is EXCELLENT! The problem is they would only give me that for 1 night, so having arrived at 11.30PM and leaving at 9am the next morning for a meeting, I had... More 

Thank BrianC6969
ivy8088, Public Relations Manager at Novotel Shenzhen Bauhinia, responded to this review

Dear Guest, If we did not pre-saling the suite next day,I think that we should leave you in the EXCELLENT room one more night,but that's pity we have to request you let us keep our promise to the poor guy who booking your suite next day,and you could try our best room and other room type at the same time,isn't... More 

Sydney, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 March 2016

I am an Accor Platinum member having last stayed here 2 years ago for business. Since then .. the food and beverage areas have markedly declined. Expensive beer served in warm glasses with no napkins and shoved into an area usually for dining. Yes they have the Premium Lounge which is fine .. but I am reviewing as if I... More 

Thank markb8882016
ivy8088, 公关经理 at Novotel Shenzhen Bauhinia, responded to this review

Dear Guest, Greeting from Novotel Shenzhen Bauhinia. We are much appreciated for your thoughtful comments and do apologize for bringing you a dissatisfactory experience during your stay in our hotel. We will continuous improve our food products and serving skill, pushing staff’s English level and strengthening hardware maintenance. We ensure all your good comments must be taken improvement actions as... More 

192 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (132)
Dining (17)
Hotel & Grounds (9)
Pool/Beach Area (3)
Room/Suite (25)
View from Room (4)
Business Centre/Function Rooms (2)
Bathroom (8)
Family/Play Areas (1)
Other (63)

Management photos: Courtesy of the property manager

All Management Photos (60)
Room/Suite (18)
Business Centre/Function Rooms (4)
Dining (13)
Hotel & Grounds (10)
Pool/Beach Area (6)
Bathroom (1)
Other (8)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Well located in the OCT Zone ,only twenty minutes drive from Shenzhen Airport , 5 minutes from Mangrove Forest , Folk Culture Village , Window of World and OCT Bay . Hotel has 8 function conference rooms , free beverage in Minibar and free local call in room . The quiet living environment could make the business trip more comfortable and easeful . ... more   less 

Additional Information about Novotel Shenzhen Bauhinia

Address: No.2002 Qiaocheng East Road, Nanshan District, Shenzhen 518040, China
Region: China > Guangdong > Shenzhen > Overseas Chinese Town
Price Range: ₹ 5,762 - ₹ 9,523 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Shenzhen Bauhinia 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Novotel Bauhinia Shenzhen Hotel Shenzhen
Novotel Shenzhen
Accor Bauhinia Shenzhen
Shenzhen Novotel
Hotel Style:
#35 Spa Hotel in Shenzhen
#74 Luxury Hotel in Shenzhen
#95 Best Value Hotel in Shenzhen
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Questions & Answers

Questions? Get answers from Novotel Shenzhen Bauhinia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need internet, please ask for a room with better connection.”
 of 5 bubbles Aaex, 18 Sep 2016 | Read review
“Tips? Just stay somewhere else.”
 of 5 bubbles 942jimmyl, 26 Jun 2016 | Read review
“Because of ongoing building operations I would recommend a room that does not face the pool”
 of 5 bubbles chill1954, 11 May 2016 | Read review
“Try 4th or 5th floor”
 of 5 bubbles Stein55, 14 Jan 2016 | Read review
“Don't get a room in the front along the road.”
 of 5 bubbles 663wendyc, 22 Mar 2015 | Read review
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