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Four Points by Sheraton Shenzhen

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#25 of 2,667 Hotels in Shenzhen
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Four Points by Sheraton Shenzhen
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614 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Shanghai, China
Reviewed 2 days ago NEW

I only stay in this hotel when I am in Shenzhen because of its location and its no fuss experience and it is always a pleasure to return to a place which makes me feel like home. The room is clean, comfortable and the bed is comfy for a good night's sleep. Check in lady was smiley and friendly and...

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Helpful?
Thank JimmyinChina
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Jimmy, Thank you for sharing your recent stay with us. It is a great pleasure to read of your positive experience at Four Points by Sheraton Shenzhen. It is fantastic to learn that our service team has always been able to meet your expectation. If there should be anything else you would like us to take care of concerning...

Macau, China
Reviewed 1 week ago

I had experience of staying in Four Points by Sheraton in Shanghai and Barcelona. This time I stayed in this hotel for business trip to Shenzhen and I found it of similar standard to other Four Points hotels. Room is clean, tidy and spacious with everything one needs. View from hotel room is nice as well. Wifi connection is good....

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Helpful?
Thank stellachi
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Stellachi, Thank you for the kind review of your stay. We are happy to learn that you had an enjoyable time at our hotel and we are glad you like the view from your room as well as breakfast. Your kind feedback is truly appreciated and we look forward to welcoming you back again! Best Regards Laura Dady General...

Reviewed 2 weeks ago via mobile

I was very disappointed with my stay at Four Points. Being an international chain, I would think standards would be higher. I walked into the hotel room and was greeted by damp air with stale smoke. Everything felt a bit dirty, and the sheets felt damp. It felt like they cleaned the room to the minimum and it leaves a...

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Helpful?
Thank Jennifer P
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Jennifer, Thank you for sharing your experience with us regarding your recent stay. We are sorry to learn that your stay was not up to expectations. We truly appreciate your feedback on our shortfalls and we will take the necessary actions to ensure improvements are in place. Once again, we sincerely apologies for the disappointment and we hope to...

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

I stayed in the hotel during my visit to Shenzhen and my trip to Hongkong, the hotel is really nice, rooms were clean staff were friendly and always smiling, they had a bus to the borders of Hongkong, overall hotel was good and recommended.

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Helpful?
Thank Jsmith890318
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Jsmith890318, Thank you for choosing Four Points by Sheraton Shenzhen. We are delighted to hear that you have enjoyed your recent stay with us. We truly appreciate your support and we look forward to welcoming you back again in near future. Kindly Regards Laura Dady General Manager

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

This is an excellent Four Points that goes well beyond the no-frill reputation of this chain. The hotel facilities are excellent and more befitting a higher end hotel. Lobby and service is superb, rooms are excellent with very good bedding and showers. The breakfast buffet is appropriate to a higher end chain, with a wide array of terrific, well-prepared selections....

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Helpful?
Thank FeltonS
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear FeltonS, Thank you for your valuable feedback and we are delighted to hear that you have enjoyed your recent stay with us. We truly appreciate your comment and certainly look forward to welcoming you back again in near future. Kindly Regards Laura Dady General Manager

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Value for money even if you'd high expectation on business hotel. Clean, spacious room and smart helpful service. Offer great selection of dinning options with Cantoneses featured Chinese Restaurant, The Grill and Bar and the newly renovated Taste All day dinning.

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Helpful?
Thank FeastFalcon
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Guest, Thank you for sharing your experience with us and we pleased to hear you enjoyed your stay. We highly appreciate your kind words on the room facility, service, and the newly renovated Taste Signature Restaurant. Hope you will have the chance to visit us in near future. Best Regards, Laura Dady General Manager

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

I booked at quite reasonable price. This was our first visit to the hotel. A bit confusing at the beginning. The Lobby is located at East Wing and we needed to switch lift at 5th Floor to our room at West wing. The Staffs were friendly and attentive. Smooth checked-in. The concierge brought us to the room and brief us...

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Helpful?
Thank Angeline6655
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Angeline, Thank you very much for sharing your experience and we are very pleased to hear of your enjoyable stay with us. We appreciate your kind feedback and we are very encouraged by it. It’s been a pleasure serving you and look forward to having you back with us again. Warm regards, Laura Dady General Manager

Vancouver, Washington
Reviewed 3 weeks ago

I stayed at this hotel for less than 24 hours and I can honestly say it was the worst overseas business travel hotel experience I've had in my 10 years of traveling to Asia. While the room was moderate at best, the overall look of the hotel was dated, the music theme was USA 80's, the food was mediocre, it...

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Helpful?
Thank Gugotraveler
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Guest, Thank you for sharing your experience. We are sorry to learn that your stay was not up to your expectation. I sincerely apologize for the disappointment and shortfalls you encountered during your time here. I have shared your feedback with our team for immediate improvement. Once again, thank you for your valuable feedback. Kindly Regards Laura Dady General...

Hong Kong, China
Reviewed 4 weeks ago

I recently returned from a visit to Shenzhen. I have visited Shenzhen for business over many years now, and have not found a better hotel within this price range. The rooms are modern and comfortable, and the hotel amenities (gym, swimming pool, executive lounge etc) are beyond the standard normally expected of a FourPoints. On this particular trip, my Mum...

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Helpful?
Thank Mark1980FFC
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Mark, Thank you for your valuable feedback and we are delighted to hear that you have enjoyed your recent stay with us. We truly appreciate your support and certainly look forward to welcoming you back again soon. Warm regards, Laura Dady General Manager

Reviewed 4 weeks ago via mobile

Four Points in Shenzhen always make me feel at home whenever I am in Shenzhen, making sure I got the room that I want and the gym is a perfect place to sweat out after a long day at work. Not to forget the hotel location is nearby lots of great restaurants that will fulfill your crave for Chinese food......

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Helpful?
Thank Jakey L
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Jakey, Thank you for sharing your experience with us regarding your recent stay. It is heartening to learn that you always have an enjoyable time at our hotel. Your kind feedback is truly appreciated and we look forward to welcoming you back again! Best Regards Laura Dady General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Location is Everything. Situated in the Futian Free Trade Zone, Four Points by Sheraton Shenzhen is just minutes away from the Huanggang and Futian border crossings with Hong Kong. In only 10 minutes you're in the city center, central business district, and the Shenzhen Convention & Exhibition Center. We're 20 minutes from attractions like Windows of the World and Splendid China, as well as the Louhu Railway Station. Plus, we're only 40 minutes from Shenzhen Bao'an International Airport (SZX) and 90 minutes from Hong Kong International Airport (HKG), easily accessible via taxi. Meeting Your Needs. With our Shenzhen Grand Ballroom and 14 function rooms, we have the space you need for a great event. Whatever the reason for your gathering, with complete catering services, natural lighting, excellent audiovisual equipment, and wireless High Speed Internet Access, your event is sure to be a success. Our five restaurants and bars offer a tasty selection of international and local dining. Our 24-meter outdoor swimming pool creates a spectacular visual impact, while a state-of-the-art health club has a 180-degree city view for an exciting exercise experience. Relax after a great workout in the separate plunge pools, steam rooms, and sauna rooms. Stay Your Way. Our 438 spacious guest rooms and suites are loaded with the features and extras we know you love. Keep hydrated with free bottled water daily, and wind down in front of the LCD flat screen television with a cup of hot coffee or tea. Get a great night's sleep on our plush Four Points signature bed. And if you need to take care of business, there's large workspace as well. ... more   less 

Additional Information about Four Points by Sheraton Shenzhen

Address: No.5 Guihua Road, Futian Free Trade District, Shenzhen 518038, China
Region: China > Guangdong > Shenzhen > Huanggang Port
Price Range: ₹ 6,058 - ₹ 11,707 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Shenzhen 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
4 Points By Sheraton Shenzhen
Four Points By Sheraton Shenzhen Hotel Shenzhen
Sheraton Shenzhen
Four Points Shenzhen
Shenzhen Four Points
Shenzhen Sheraton
Hotel Style:
#17 Spa Hotel in Shenzhen
#25 Luxury Hotel in Shenzhen
#25 Business Hotel in Shenzhen
#31 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Shenzhen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great view on both City and Wetland of Hong Kong. easy access to Futian Border to Hong Kong MTR station at LokMaChou.”
 of 5 bubbles FeastFalcon, 14 Nov 2016 | Read review
“Rooms in the West Tower are generally larger and more comfortable”
 of 5 bubbles Mark1980FFC, 7 Nov 2016 | Read review
“pool view is the best”
 of 5 bubbles murad85, 12 Aug 2016 | Read review
“Choose rooms that overlooks to Hong Kong”
 of 5 bubbles gnoh89, 18 Jun 2016 | Read review
“facing the river”
 of 5 bubbles 3more, 6 Jun 2016 | Read review
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