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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#34 of 3,274 hotels in Shenzhen
Location
Cleanliness
Service
Value
Travellers' Choice
Renaissance Shenzhen Luohu Hotel, sits in the heart of Luohu shopping district, helping you make the most of your stay. Situated within walking distance to the iconic Shenzhen Meridian View Centre, easily connect to the Hong Kong boarder either by railway or drive, our spacious hotel in Luohu Shenzhen boasts eye-popping breathtaking views of the city skyline, with easy access to the bustling business and luxury shopping districts that Shenzhen is known for. Add to a collection of global delicacies all day dining restaurant, the exquisite guest rooms and evening with Renaissance unique bar rituals show on every Wednesday. Make you to capture your own encounter.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Children's playground
Parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Snack bar
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Chinese
Location
92Great for walkers
Grade: 92 out of 100
127Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Contact
No.2002 Jiabin Road Luohu District, Shenzhen 518001 China
Name/address in local language
Getting there
GuomaoShenzen Metro5 min
HubeiShenzen Metro6 min
873Reviews0Q+A12Room tips
Reviews
Traveller rating
- 546
- 229
- 70
- 16
- 13
Time of year
Traveller type
Language
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Popular mentions
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Most Recent
The attitude of the attendant is very good especially in lounge and food studio, thanks to Betty and Demi provide very thoughtful and enthusiastic service. I feel very warm and comfortable here, nice experience!
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from MJ Ma, Marketing at Renaissance Shenzhen Luohu Hotel
Responded 26 Sep 2022
Dear vtec_cb400, thank you for choosing to stay at Renaissance Shenzhen Luohu Hotel. There are 403 beautiful and comfortable rooms and suites with neutral colors highlighting the warm atmosphere, which tells the charming urban customs and leads tourists on an incredible journey of exploration. Four restaurants and lounges with different styles meet the guests' desire to explore the taste buds of delicious food. We hope to meet you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stays at Renaissance Shenzhen Luohu were exceptional. The staffs are super friendly and always willing to go above and beyond, especially the beautiful Lucy and others at Club Lounge who have been greatly helpful to me, giving me extraordinary experiences, from a warm welcome to helping me meet some business needs. It's in a great location, adjacent to the Metro, shopping centers, and tons of restaurants. The food on the property is great as well, and there is a very nice variety to choose from. The room is beautifully appointed and the condition of the room is fantastic. Overall, the stays were super relaxing, and I’ll definitely be back in the future whenever possible.
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mengsi Zhao, Marketing at Renaissance Shenzhen Luohu Hotel
Responded 8 Aug 2021
Dear Valued Guest,thank you for your review about our hotel! We are delighted to hear that you enjoyed your stay with us. It is extremely honored for us to serve you well.Looking forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Many thanks to Susan, Abi and Lucy. They gave me lots of help when I was travelling alone. Very hospitable！This is my first time staying here, but now I guess I'd like to try another time. Perhaps with my friends :)
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Date of stay: June 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mengsi Zhao, Marketing at Renaissance Shenzhen Luohu Hotel
Responded 16 Jun 2021
Dear Valued Guest,thank you for your review about our hotel! We are delighted to hear that you enjoyed your stay with us. It is extremely honored for us to serve you well.Looking forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this hotel for over 50 nights. This Renaissance Hotel has been a member of the Marriott group for two years already. I'm very impressed by the quality of service and the excellent design of its hotel suites. I feel like it is my home away from home. Special thanks to the service from the club lounge team members... Abi, Ada, Lucy, and Kingsley. Keep up the good teamwork. Best Regards, A lifetime Marriott Platinum member
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Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
With the borders still closed and facing a long eight-day national holiday I decided to try out a few Bonvoy hotels. It’s always important to judge hotels in context and for the Renaissance Shenzhen Luohu the important considerations are location and price. I paid less than RMB700 for the night placing it second cheapest (after the Four Points) in Shenzhen but the cheapest with a proper lounge service for elites. It’s a short walk from a few nearest metros and the border shopping areas but there’s not much on the immediate doorstep for foreigners so you’d have to go the short journey to Futian for that. It’s not going to be the obvious hotel for foreigners visiting Shenzhen and I was the only foreigner I saw in the hotel and its surroundings. The hotel is a completely refurbished old Chinese hotel that reopened as the Renaissance last year. All the rooms and common areas were clearly gutted and rebuilt so for all intents and purposes this is a new hotel. There are a few signs of its ancient origins if you go looking. The wood in the lifts looked old and behind the scenes on the way to the gym and swimming pool have clearly not been touched. Check in was great at a very friendly front desk and as a Titanium elite I was upgraded to a suite. Very nice and everything is clearly new. Coffee was instant but you cannot have Nespresso everywhere. I did have thoughts of spending the afternoon in the sun by the pool but (a) it was closed and looks like it hasn’t yet been refurbished and (b) it’s small and not able to get the sun anyway. The Sheraton in Futian has a better pool area for sunbathing. The gym was also old and not up to brand standards. The lounge is a lovely, large, space on the 2nd floor with a lot of light and multiple different areas to sit in. It’s open from 3pm-8.30pm with food and booze for two hours from 5.30pm. For the price, the lounge food in the evening was fine and could make a meal but it is not as extensive a buffet as the Sheraton Futian lounge. Plenty of people, though, clearly making it their main meal of the day as I did though it did feel like the catering was designed to hit a fairly low price point. But, again, the staff here were great and helpful. Breakfast is served in the main buffet and it was a decent buffet of local and Western foods though, again, significantly smaller than the Sheraton. I found myself comparing the Renaissance to the Sheraton quite a lot and had to remind myself that it is two thirds of the price. The brand positioning of Renaissance within the Bonvoy portfolio continues to confuse me as I find little to connect its hotels. Based on my experience elsewhere in Asia, this refurbished hotel should be a Courtyard by Marriott as I’ve had identical (good) experiences with similar suites, lounges, and breakfasts at Courtyards in Sha Tin, Iloilo, and Taipei whereas nothing really connected this hotel to other Renaissances I’ve stayed at. But, considering the price and location, this is a good value hotel with excellent staff and for elites you cannot really go wrong.…
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Date of stay: October 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mengsi Zhao, Marketing at Renaissance Shenzhen Luohu Hotel
Responded 8 Oct 2020
Dear Richard, Thank you for sharing your feedback of our hotel, we are glad that you enjoy your stay with us. I will share your comments with hotel management as well to improve and continues provide quality service to our guest. We looking forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s my second time to stay with renaissance, good location and just next to the mall and metro station. Front office stuff are friendly and upgrade my room , breakfast is improved and have more selection now. Had a comfortable stay and will come back next time.
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Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zhou Chris, Sales at Renaissance Shenzhen Luohu Hotel
Responded 20 Jul 2020
Dear valued guest , Thank you for your positive feedback about our hotel! We are happy to hear that you enjoyed your stay with us . The hotel indeed locate in a very convenient area , close to the shopping mall and train station. We looking forward to welcoming you again! Mengsi Zhao Marketing & Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was a bit hard to find because there are some signs with the old hotel name (Hotel Panglin). The check in process was easy and the staff spoke very good English, which is sometimes rare in Shenzhen. The room was clean and modern and didn't smell of cigarettes on our non-smoking floor. The location is quite close to a train station and you can easily walk to Dongmen Pedestrian Street. I would recommend it is you are looking for a simple affordable hotel to stay for a night or two.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RenaissanceShenzhen, Manager at Renaissance Shenzhen Luohu Hotel
Responded 4 Feb 2020
Dear valued guest , Thank you for your positive feedback about our hotel! We are happy to hear that you enjoyed your stay with us . The hotel indeed locate in a very convenient area , close to the shopping mall and train station. And our hotel is smoking free hotel .We looking forward to welcoming you again! Mengsi zhao Marketing & Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Located near Guomao station with food and shops around, very convenient. Staff are friendly and helpful. Rooms are clean. The price is reasonable considering the location. Recommend for either business or pleasure.
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Date of stay: December 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RenaissanceShenzhen, Manager at Renaissance Shenzhen Luohu Hotel
Responded 11 Dec 2019
Dear Valued Guest , Thank you for the positive comment of our hotel ! We are delighted to hear that you enjoyed your stay with us. It is extremely honored for us to serve you well , we appreciate your feedback. Looking forward to welcoming you again. Best regards, Mengsi Zhao Marketing&Communications Manager Renaissance Shenzhen Luohu Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is only one subway station away from Luohu border. There are malls along the road with shopping and food around. The staff are friendly. I visited the lounge which may need a bit of improvement on food and drink selection. Overall, very convenient and neat hotel.
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RenaissanceShenzhen, Manager at Renaissance Shenzhen Luohu Hotel
Responded 11 Dec 2019
Dear Valued Guest , Thank you for your review about our hotel ! We are delighted to hear that you enjoyed your stay with us. It is extremely honored for us to serve you well , we appreciate your feedback. We will definitely improving our F&B menu selections. Looking forward to welcoming you again. Best regards, Mengsi Zhao Marketing&Communications Manager Renaissance Shenzhen Luohu Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are happy to have the service and let us enjoy our limited time while celebrating our special occasion! Thank you for the staff to help us to give an upgrade with nice room set up and me to regain my health again while i am not feeling good, by providing arrangements.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RenaissanceShenzhen, Manager at Renaissance Shenzhen Luohu Hotel
Responded 10 Dec 2019
Dear Valued Guest , Thank you for the positive comment of our hotel ! We are delighted to hear that you enjoyed your stay with us. It is extremely honored for us to serve you well , we appreciate your feedback. Looking forward to welcoming you again. Best regards, Mengsi Zhao Marketing&Communications Manager Renaissance Shenzhen Luohu Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$79 - $116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
彭年大酒店, 深圳彭年酒店, panglin hotel shenzhen
LOCATION
ChinaGuangdongShenzhenLuohu Port
NUMBER OF ROOMS
403
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Claim Your ListingRENAISSANCE SHENZHEN LUOHU HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Renaissance Shenzhen Luohu Hotel
Which popular attractions are close to Renaissance Shenzhen Luohu Hotel?
Nearby attractions include Jin Guanghua Plaza (0.4 km), Seibu Department Store (Lo Wu) (0.4 km), and Rainbow Shopping Center (ITC) (0.4 km).
What are some of the property amenities at Renaissance Shenzhen Luohu Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Renaissance Shenzhen Luohu Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Renaissance Shenzhen Luohu Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Shenzhen Luohu Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Renaissance Shenzhen Luohu Hotel?
Conveniently located restaurants include Haidilao Hot Pot (YouYi Cheng), Tanju (Jin'guanghua), and Brew House All Day Dining.
Are there opportunities to exercise at Renaissance Shenzhen Luohu Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Renaissance Shenzhen Luohu Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Shenzhen Luohu Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Shenzhen Luohu Hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Renaissance Shenzhen Luohu Hotel?
Many travellers enjoy visiting Tai Fu Tai Mansion (6.6 km), Tang Chung Ling Ancestral Hall (5.7 km), and Liu Man Shek Tong Ancestral Hall (3.4 km).