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Shangri-la Hotel Shenzhen

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#14 of 2,670 Hotels in Shenzhen
Certificate of Excellence
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2,088 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-la Hotel Shenzhen
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Showing 761: English reviews
Hong Kong, China
Reviewed 11 October 2016

The room is nice and clean. The hotel is very family friendly as kids under 6 do not need to pay for the buffet when enjoy buffet with paying adults. Kids got complimentary extra bed. The quality of the breakfast buffet is just average but the lunch buffet is really good. There are lots of food to choose from. You...

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Helpful?
Thank michellelui2412
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear michellelui2412, Thank you for choosing to reside with us at Shangri-La Hotel, Shenzhen and sharing your precious feedback. We are glad to know that you were delighted by our family friendly offer of kids under 6 years enjoying a complimentary buffet when dining with a paying adult and the extra bed, and that our abundant Seafood selection for buffet...

Hong Kong, China
Reviewed 11 October 2016 via mobile

Shangrila Hotel Champion bar has been my favorite for business happy hour treats for 20 years. Good ambience despite the same decor for over 20 years. Good crowd of regular customers plus hotel guest. I consider its one of the most safe place in Luhou district. Food is not as good as before cause Chef has localized but I still...

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Helpful?
Thank JimmyT803
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear JimmyT803, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and the long-term support for our Champs Bar over the past 20 years. We are happy to know that you are impressed with the great ambiance and happy hour. Your comments on the food has been shared with team for future improvement. We appreciate your time...

Wellington, New Zealand
Reviewed 6 October 2016

I have been to Shenzen many times and have almost always done the in and out in a day. This time however I was with a friend who I knew would want to give the shops a real going over, so I decided to book a room for the night. Shangri-La it was. I decided to book the club rooms....

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Helpful?
Thank kiwinui
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Kiwinui, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your positive reviews on our TripAdvisor Page. We are glad to learn that you had an enjoyable trip to Shenzhen. It's thrilling to know that our Horizon Club personalized service and exclusive privileges, our colleagues were proactive, and our facilities and location delighted you...

Colombo, Sri Lanka
Reviewed 27 September 2016 via mobile

This is a nice hotel with the usual Shangrii La charm . Well laid out suites are very spacious and beautiful . Sufficient amenities . Simple breakfast on the 37 th floor is impressive, though limited spread . Will visit again for sure .

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Helpful?
Thank Dilith J
Reviewed 23 September 2016 via mobile

I stayed in a horizon room, which comes with the perk of the horizon club and a late checkout (4pm). The room was a bit dated and the lights were a bit too dark to my taste. With the upgrade to the horizon style room, was expecting the room to be significantly bigger but it was not. However the location...

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Helpful?
Thank Ouu T
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Ouu T, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and taking the time to provide us with your valuable feedback. We are glad to learn that you were impressed by our Horizon Club, late check-out service and our convenient location, being opposite to the train station and near by the Luowu border with Hong Kong. We...

milano
Reviewed 12 September 2016 via mobile

For many reasons this is my favourite hotel in Shenzhen, but it's my intention to make a right feedback for the future voyager interested to this hotel. Good points 1) very nice position because so close to Luo-Wu Custom and also to train station and Subway. 2) cleaned and accurate in all areas, private rooms and restaurants. 3) really so...

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Helpful?
Thank mluigi71
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear mluigi71, Thank you for choosing to stay with us at Shangri-la Hotel, Shenzhen and sharing your feedback on our page. We are pleased to know that our convenient location to Luo-wu Border, and a clean and accurate hotel environment, delighted you. It's also thrilling to learn that you were very much satisfied with our breakfast, Health Club facilities and...

Detroit, Michigan
Reviewed 10 September 2016

This hotel has everything you'd expect from a five star international hotel. Its restaurants and facilities are top notch and provide a quiet get away from the chaos that Shenzhen provides. The pool is particularly serene and secluded from the hustle and bustle.

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Helpful?
Thank jlockledge
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear jlockledge, Thank you for choosing to stay at Shangri-la Hotel, Shenzhen and sharing your positive review with us. We are glad to know that you were impressed by our restaurants and facilities, and we also appreciate your compliments on the hotel environment and swimming pool. We look forward to seeing you again in the future. Yours Sincerely, George Baird...

Guangzhou, China
Reviewed 27 August 2016

On my way back to GZ from Huizhou at a late hour I decided to stop over at Shangrila Shenzhen where we spent the night. We arrived just in time for dinner and where to go except to the steak house located at the top floor. Excellent steak and grilled salmon plus a lamb rack all accompanied by one bottle...

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Helpful?
Thank Slim N
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Slim N, Thank you for choosing to stay with us at Shangri-la Hotel, Shenzhen and sharing your positive reviews on our page. We are glad to know that you had an enjoyable dining experience at our 360° Bar, Restaurant and Lounge, and your kind compliments on the food and our colleagues are highly appreciated. We look forward to welcoming...

Wuxi, China
Reviewed 26 August 2016

Check-in 26 Aug 2016. Bad reception that did not recognize me as a Jade member and gave me an ordinary room card ( normally all class of members are issued with a golden circle logo. Ask to chambermaid where my room was but she was not helpful. totally ignored us (at 21 floor). When entered my room the usual welcome...

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Helpful?
Thank sawlee
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear sawlee, Thank you for choosing to stay at Shangri-la Hotel, Shenzhen and sharing your feedback with us. We do apologize for what you experienced as a Golden Circle Jade Member. Please contact us at slz@shangri-la.com so that we may gather more details. We will ensure these points are raised with our team members for future improvement. We look forward...

Jakarta
Reviewed 24 August 2016

When I checked-in, the receptionist, door boy and concierge staffs was very helpful and they can speak english quite well. They even help us to book the taxi and inform the taxi driver our destination whenever we are using taxi, cause most of the people in Shenzhen can't speak and understand english. The room was very neat, nice but it's...

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Helpful?
Thank Agatha28
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Agatha28, Thank you for choosing to stay with us at Shangri-la Hotel, Shenzhen and sharing your positive reviews on our TripAdvisor Page. It's thrilling to know that you were impressed by our helpful colleagues, variety and taste of food. Your kind suggestions are also well noted. We look forward to welcoming you back again on your next visit to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The award-winning Shangri-La Hotel, Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling. ... more   less 

Additional Information about Shangri-la Hotel Shenzhen

Address: No.1002 Jianshe Road, Luohu District, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen > Luohu Port
Price Range: ₹ 7,670 - ₹ 12,623 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-la Hotel Shenzhen 5*
Number of rooms: 552
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Hotels.com, HotelTravel.com, Agoda, Ctrip TA, Odigeo, Priceline, Travelocity and Jetsetter so you can book your Shangri-la Hotel Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Shenzhen
Hotel Style:
#3 Romantic Hotel in Shenzhen
#14 Luxury Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#31 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-la Hotel Shenzhen staff and other travellers.
4 questions
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Questions? Get answers from Shangri-la Hotel Shenzhen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose another room”
 of 5 bubbles df339, 17 Nov 2016 | Read review
“Rooms floor 7 and above are much nicer and are less noisy.”
 of 5 bubbles mmyatt6, 2 Nov 2016 | Read review
“bathtubs only for standard rooms, not separate shower”
 of 5 bubbles andersonh502, 18 Oct 2016 | Read review
“I would go for a club room”
 of 5 bubbles kiwinui, 5 Oct 2016 | Read review
“select pool view”
 of 5 bubbles sawlee, 26 Aug 2016 | Read review
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