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The St. Regis Shenzhen

Ctrip.comUS$ 267*
View Deal
#9 of 2,755 Hotels in Shenzhen
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 279*
US$ 267*
Great Deal
US$ 279*
US$ 279*
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The St. Regis Shenzhen
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322 Reviews from our TripAdvisor Community

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There are newer reviews for The St. Regis Shenzhen
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Showing 206: English reviews
New York City, New York
Reviewed 29 July 2015

This hotel is situated on the very top floor of the KK100 Building, currently the tallest in the city. The service was impeccable and the staffs' English skills were excellent, which was a huge relief being that most people in Shenzhen don't speak English. I got a deluxe city view on floor 76 overlooking the border shared by China and...

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Helpful?
Thank UnqualifiedJetsetter
03651, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear Guest, Thank you for taking the time to provide us with the feedback about your stay with us and your compliment is very much appreciated. We are very proud to have made your stay comfortable and looking forward to welcoming you back with us at The St. Regis Shenzhen in the future.

Hong Kong, China
Reviewed 19 July 2015

I have stayed here many times this year on short business trips. Pluses - location, large rooms, good facilities, staff. It's next to a mall with plenty of food choices, and there is a metro station too. It's halfway between Futian and Luohu, so access to either is good. Rooms are large and well equipped, including electrically operated blackout blinds....

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1Thank KACommuter
Reviewed 2 July 2015 via mobile

Outside the up and coming Futian district I would say this is the best place to stay in Shenzhen. Close to Louhu and Hua qiang bey if you're there to get business done. The checkin itself is an experience. Be sure to have the afternoon tea.

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Helpful?
Thank Sandy W
03651, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for your kind words and we are very proud to have made your stay a pleasant one. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke and uncompromising services. We sincerely look forward to welcoming your next visit in near future.

hong kong
Reviewed 1 July 2015 via mobile

To start off - Location is perfect as near HK border, near shopping, next to a good mall and next to MTR. Service was top notch and very responsive. English was not great amongst many of the staff but that was not an issue as they they made up for it in trying hard and smiling. The views are a...

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Helpful?
Thank nellieHongKong
03651, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us and your compliment is very much appreciated. We are very proud to have made your stay comfortable and looking forward to welcoming you back with us at The St. Regis Shenzhen in the future.

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 29 June 2015

The overall property are well design and managed. Stayed at the 79th floor, fantastic view. Rooms are equally good with all types of amenities and great bedding experience. Only a security concern. The reception did not verify my identification when I ask them to check my key card for the room no. Also the internet speed very slow. Other than...

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Helpful?
Thank ckloke
03651, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for your kind words and we are very proud to have made your stay a pleasant one. The Stregis Shenzhen ensure to provide our staffs proper training constantly in order to offer guests uncompromising service. Moreover, the butler service is our signature service. We sincerely look forward welcoming your next visit in near future.

Kuala Lumpur
Reviewed 26 June 2015

Stayed for 3 days 2 nights. It was THE WORST hotel service I have ever encountered so far. Being a frequent traveller and regular in St. Regis, FS and Pen around the world, not to mention the usual other 5 star hotels or even 4 stars. This hotel service level is below par than a 2 or 3 stars or...

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8Thank Candice_ht33
Shenzhen, China
Reviewed 25 June 2015

We were at the 82nd floor facing Hong Kong wetlands and mountains. The room was not big but very comfy. Our butler, Carrie, was extremely nice with us. We tried the swimming pool at the 75th floor, it's very well designed so when you swim you only see the green tips of Hong Kong mountains which gives a very relaxing...

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Helpful?
Thank yannlb
03651, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear Guest, Thank you very much for your kind words and we are very proud to have made your stay a pleasant one. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke and uncompromising services. We look forward to welcoming back in near future.

Reviewed 30 May 2015

I remember seeing this hotel being built when I was in SZ and said to myself then, "I will stop in that hotel one day" Well this has got to be one of the best hotels I have stopped in on all my travels around the world. From the moment we stepped through the ground floor lobby door. This was...

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Helpful?
Thank Martin C
Terrence G, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Thank you for sharing your experience on your recent stay with us and your compliment is very much appreciated. We are very proud to have made your stay comfortable and looking forward to welcoming you back with us at The St. Regis Shenzhen in the future.

Reviewed 29 May 2015 via mobile

I have stayed here in 2013 for a business trip.. Hotel floor starts from 23rd floor.. Below that are offices and commercial establishments... Very overdone interiors can be seen in the entire property... Staff are efficient and their evening high tea service is worth trying..

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1Thank gopinath b
Terrence G, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Thank you for sharing your experience on your recent stay with us and your compliment is very much appreciated. We are very proud to have made your stay comfortable and looking forward to welcoming you back with us at The St. Regis Shenzhen in the future.

Reviewed 21 May 2015

Amazing hotel really great location. it is the tallest building in the area. great platinum benefits.service was lacking in that not everyone spoke English. Breakfast was amazing. the bar on the 100th floor is awesome!!

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Helpful?
Thank Mike E
Terrence G, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for your kind words and we are very proud to have made your stay a pleasant one. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke and uncompromising services. We look forward to welcoming back in near future.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The St Regis Shenzhen occupies the 75th to the 100th floor of the Kingkey100 Building and commands only the impressive views from each of it's elegant guest rooms and seductive facilities. Located in the heart of the Luohu district in the successful Special Economic Zone, this exclusive urban hotel is the tallest St Regis in the world. With 290 beautifully appointed guest rooms, 2100 sqm of luxurious meeting space, the choice of 5 exquisite restaurants and bars plus a state of the art exercise room, 28m lap pool and the Iridium Spa, staying at the St Regis Shenzhen is an experience beyond expectation. ... more   less 

Additional Information about The St. Regis Shenzhen

Address: 75-100F Jingji 100 Building, No.5016 Shennan East Road, Luohu District | No.5016 Shennan East Road, Luohu District, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen
Price Range: ₹ 17,347 - ₹ 22,743 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Shenzhen 5*
Number of rooms: 290
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Shenzhen
#7 Business Hotel in Shenzhen
#8 Spa Hotel in Shenzhen
#9 Luxury Hotel in Shenzhen
#55 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Shenzhen staff and other travellers.
2 questions
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Questions? Get answers from The St. Regis Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing Hong Kong. You'll get a mixture of City, Mountain and River views. Awe-inspiring.”
S0by, 25 Apr 2017 | Read review
“View and butler service”
waqass390, 24 Apr 2017 | Read review
“all rooms I had up to now are excellent”
holherm, 13 Apr 2017 | Read review
“the higher the better”
amielavi, 5 Mar 2017 | Read review
“All rooms have different views. Think they are all good.”
Z5179XUfrankc, 18 Jan 2017 | Read review
5 of 5
Ctrip.com
US$ 267* /night
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Booking.comUS$ 279
Hotels.comUS$ 279
TripAdvisorUS$ 279
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Prices are for 1 room, 2 adults
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