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The Westin Shenzhen Nanshan

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#15 of 2,755 Hotels in Shenzhen
Certificate of Excellence
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The Westin Shenzhen Nanshan
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460 Reviews from our TripAdvisor Community

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Showing 276: English reviews
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Singapore
Reviewed 2 days ago NEW

Loved their breakfast buffet, as well as their well-furnished gym. Other than that, the rooms were spacious and comfortable. The hotel is also located to two large shopping centres and many attractions like Windows of the World and a theme park. If you're looking for luxury this is the place to stay.

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Helpful?
Thank yxinyi98
Montreal, Canada
Reviewed 4 days ago NEWvia mobile

As a visitor from Montreal, Canada, I've been deeply impressed by their exceptional service with enthusiasm, considerate care and, most important of all, high efficiency. All the facilities and infrastracture in Westin hotel is decent enough for us to carry out many activities such as business, working, fitness and amusement. All staff are willing to help anyone who calls them...

Review collected in partnership with 单个酒店
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Thank 75,01,33,215
Hong Kong, China
Reviewed 1 week ago

If you are looking for a Hotel that is right next to this attraction then the Westin is it. Luxurious 5 star hotel with excellent rooms, free wifi and a good grill room - the Grange Grill. Connected to a mall so there is some good shopping if you want to browse. English speaking staff who were nice enough to...

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Thank Elaine Y
Reviewed 1 week ago via mobile

The hotel has the best location attached to the mall. I had a view of the window of the world. It is very clean and staff are very nice and helpful. Train station is close to hotel , many good restaurants around. Room and breakfast price is very affordable. I will be back to this hotel next time.

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Helpful?
Thank Morgan O
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear valued Guest, Season’s greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are glad to know you had your pleasant stay with us. We will review and continue to improve regarding your comments in order...

Hong Kong, China
Reviewed 1 week ago via mobile

Stayed at the Westin for one night. The check in and check out went very smoothly and the staff were very friendly. The room was very modern and had a view of the Eiffel Tower at Window of the World. The bed was very comfortable and I had a great sleep. The room had all the amenities you would expect...

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Helpful?
Thank bmcburn
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Valued Guest, Season’s greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. My team and I are glad to know you had your pleasant stay with us, in particular with our staff service, room facility and amenities, food quality...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

Was staying here for a night for work. Lobby area wasn't that impressive and doesn't aligned to Westin's standard but the room is fabulous. No words to express the open bath tub is remarkable. Super spacious! Hotel is adjacent to shopping mall and walking distance to Window of the World which is across the road. Breakfast is serves in variety...

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Helpful?
Thank DariusChin
TheWestinShenzhen, Front Office Manager at The Westin Shenzhen Nanshan, responded to this review

Dear.DariusChin, Greetings from the Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. I do appreciate and thank you for your frank and candid constructive feedback. First and foremost I would like to take this opportunity to offer you our most sincere apologies...

Hong Kong, China
Reviewed 3 weeks ago via mobile

I was looking forward to staying here! The hotel is nice and yes the bath tub is in the weirdest spot possible! It completely useless for anyone taller than 5 foot 2 and yes I tripped over the tub in the middle of the night going to bathroom.The hand held shower bar is so low that if you want to...

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1Thank Derrick1230
TheWestinShenzhen, Front Office Manager at The Westin Shenzhen Nanshan, responded to this review

Dear.Derrick1230, Greetings from the Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share feedback with us. I do appreciate and thank you for your frank and candid constructive feedback. First and foremost I would like to take this opportunity to offer you our most sincere apologies...

Reviewed 4 weeks ago via mobile

This Westin is in a great location and highly recommended for any level of guest. The hotels lobby is pretty basic and but the rooms are very nice and not traditional to the standard Westin. I will say it's like Westin met Aloft and made an upscale room. Don't get me wrong it's nice just a little odd but has...

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Helpful?
Thank paulhS5814KN
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear PaulhS5814KN Greetings from the Westin Shenzhen Nanshan! It is always a pleasure to have you as our guest! Thank you very much for continuous support towards us and your feedback on TripAdvisor. We are very glad that you had an enjoyable stay with us including a good nights sleep in our Heaven Bed by Westin. Do let me know...

Reviewed 21 March 2017

I have been in WestIn twice now and stayed for more than 30 days here. and i will return again. The hotel staff is amazing and speaks pretty good english, the executive club is awesome everyday between 5-7pm, the SPA is wonderful and on top of everything their restaurant and food quality is undeniably good. For travellers, the Window of...

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Helpful?
Thank Waqas S
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi There Waqas S, Greetings from the Westin Shenzhen Nanshan! It was a sheer pleasure to have you as our guest! Thank you very much for continuous support towards us and your feedback on TripAdvisor. We are very glad that you had an enjoyable stay with us. We appreciate your additional comments regarding our Restaurants and Heavenly Spa. As you...

Reviewed 21 March 2017

Very modern hotel with a young lively atmosphere. All that you need really, just found the bath in the middle of the floor to be a bit gimicky - it gets in the way! It was rather annoying to have to pay for the WiFi!

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Helpful?
Thank Jon F
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Jon F, Greetings from the Westin Shenzhen Nanshan! It is a pleasure to have you as our guest! Thank you very much for your feedback on TripAdvisor. I am glad to hear that you found our modern hotel with a lively atmosphere. Regarding WIFI, SPG Members Gold Level and above also enjoy complimentary WIFI access throughout their stay. I...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access. ... more   less 

Additional Information about The Westin Shenzhen Nanshan

Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Region: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range: ₹ 10,243 - ₹ 21,201 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen
Hotel Style:
#9 Business Hotel in Shenzhen
#12 Spa Hotel in Shenzhen
#15 Luxury Hotel in Shenzhen
#47 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Shenzhen Nanshan staff and other travellers.
1 question
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Questions? Get answers from The Westin Shenzhen Nanshan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wonderful people”
waqass390, 21 Mar 2017 | Read review
“Add breakfast!”
carrieelderkin, 1 Feb 2017 | Read review
“Strategic position close to shopping mall and metro station. Large and clean rooms. Rooms facing the Window Of the World are recommened.”
923waltert, 23 Jan 2017 | Read review
“Choose the side face to the theme park "Window of the World".”
  • Large suite: Living Room
  • Regular room
  • Medium suite
  • room face to the theme park
  • Junior Suite
  • Large suite: Pantry and working table with private printer
  • Medium suite
AngusHHK, 1 Jan 2017 | Read review
“Higher floors offer better views.”
echo55305, 2 Dec 2016 | Read review
5 of 5