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Grand Hyatt Shenzhen

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#5 of 2,744 Hotels in Shenzhen
Certificate of Excellence
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Grand Hyatt Shenzhen
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674 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Shenzhen
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Showing 352: English reviews
Sydney, Australia
Reviewed 12 December 2011

I stayed in a Grand Club Suite at 1201. Generally the physical facilities were good, but staff not fully trained. To check in, the doorman took us to the 3rd floor and we went to the 33rd floor (topmost), then someone else took us to the 24th floor for Grand Club check-in, then we had to change lifts again to...

Thank manitree
Durbanville, South Africa
Reviewed 26 November 2011

This was my 1st time in China and therefore in Shenzhen. I think I am in love. With the place! The hotel was very close to where I had to work. So it was an easy choice. When I 1st arrived if was greeted and immediately felt welcome. The staff is very accommodating and extremely helpful. The hotel must be...

1Thank bluemaxer
Singapore, Singapore
Reviewed 21 November 2011

A great hotel for a few nights stay in SZ. Service is remarkable. Shopping is only a few steps away from the hotel. I personally like the security around the area - you can see security (not sure its the hotel or the mall) around the area 24/7. Something I do not like is the way the hotel staff treat...

Thank Shirlene5757
Hong Kong, China
Reviewed 12 November 2011

but the poor have some smell from outside (the city) dinner buffet is great, the flexibliity is poor of staff I did try the fine dining for french cusine, high privacy and you can close to watch the chef how to cook your dish. the hotel connect to the mall (Mixc) all are top tier brand

Thank dddtrip
London, United Kingdom
Reviewed 6 November 2011

Stayed in the Club King Room and overall I found the hotel fantastic. Impressive high reception, large modern rooms, huge bathroom, fantastic bed, beautiful views of the city, attentive consistent service. I really enjoyed the outdoor pool which has good dimensions and nice service. The club lounge was beautiful with good service. Ideal both for a business meeting and for...

Thank jkomis
Reviewed 31 October 2011

I stayed in many hotels in SZ but Grand Hyatt really stand out as the BEST. The hotel itself is modern looking and the proximity to the mall makes it an excellent choice. The room is very spacious and the furniture and fittings used is all of the highest quality. The bathroom is fantastic and of a good size. The...

Thank sxght
Reviewed 13 October 2011

The Grand Hyatt Shenzhen is close to perfect as a business hotel. Modern, cool, airy, stylish, it personifies the Asian Zen Design esthetic that wows visitors. The service is impeccable and the maintenance is also really great (this is not something one takes for granted in China). The rain showers and bathrooms are magnificent and the breakfast buffet is probably...

Thank S3CR3T3X3C
Ashbourne, United Kingdom
Reviewed 13 October 2011

I do like the Hyatt brand, but this hotel seems to exceed the normal levels of service. Food quality, bar and rooms are all excellent. The staff remember the little details that make the big difference.

Thank mclachlan4321
New York City, New York
Reviewed 12 September 2011

We liked the location because the hotel was near a very good shopping mall. The room was very comfortable, with a great rain shower. We loved the Italian restaurant, especially the thin crust pizza! The buffet breakfast was fantastic, with lots of choices including some really good Chinese dishes. The hotel staff were really nice and helpful. We also loved...

Thank jazzyNYC_278
Hong Kong
Reviewed 29 August 2011

I spent the weekend at the Grand Hyatt hotel. The location is superb and is next to a huge shopping mall, probably the largest in Shenzhen. We prefer to have a relaxing weekend so we paid for a room at the Club floor. Other than the strange layout of the room with the glass bathroom at the centre, the room...

1Thank RonnieHongKong

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting

Additional Information about Grand Hyatt Shenzhen

Address: No.1881 Bao'an South Road, Luohu District, Shenzhen 518001, China
Region: China > Guangdong > Shenzhen > Luohu Port
Price Range: ₹ 10,063 - ₹ 20,069 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Shenzhen 5*
Number of rooms: 471
Reservation Options:
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Also Known As:
Grand Hyatt Shenzhen Hotel Shenzhen
Hotel Style:
#3 Business Hotel in Shenzhen
#4 Spa Hotel in Shenzhen
#5 Luxury Hotel in Shenzhen
#44 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Shenzhen staff and other travellers.
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Questions? Get answers from Grand Hyatt Shenzhen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tell taxi drivers to go to MixC Shopping Mall (华润万象城) if they are unsure”
 of 5 bubbles EuroAsiaJetter, 3 Mar 2017 | Read review
“Go into another hotel”
 of 5 bubbles thomass2000, 30 Jan 2017 | Read review
“The executive floor has a host of luxurious suites affording great city views.”
 of 5 bubbles 414henryr, 5 Jan 2017 | Read review
“High rooms are awesome and so are the suite”
 of 5 bubbles 637prashants, 21 Dec 2016 | Read review
“Maybe try to get higher floor if possible”
 of 5 bubbles suiwah08, 31 Oct 2016 | Read review
5 of 5