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Grand Hyatt Shenzhen

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Traveller (442)
Room & Suite (152)
Dining (47)
Ratings and reviews
#19 of 2,930 Hotels in Shenzhen
Certificate of Excellence
  • Excellent64%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“the penthouse”(14 reviews)
“mixc mall”(11 reviews)
“great hotel”(38 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
5 Star Hotel
View all hotel information
Location and contact
No.1881 Bao'an South Road, Luohu District, Shenzhen 518001, China
Name/address in local language
32.3 km to Hong Kong Intl Airport
61 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (828)
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448 results
Traveller rating
300
106
26
7
9
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LanguageEnglish
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300
106
26
7
9
Show reviews that mention
All reviewsthe penthousemixc mallgreat hotelground floorhigh end shoppingthe club loungerain showercorner roomdiamond memberguest roomsbreakfast buffethk borderf bfitness centerrooms are spaciousbusiness travelchinese restaurant
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1 - 5 of 448 reviews
Reviewed 1 week ago

My wife and I recently spent a couple nights here while on vacation. We had spent some time in a couple of other hotels on the mainland, and really wanted something that was a little special. This Grand Hyatt came through. You check in on...More

Thank jimdeansmith
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 1 week ago

Dear jimdeansmith, Thank you for staying at Grand Hyatt Shenzhen. We are proud to learn that our hotel left you with a very “special” impression and made you and your wife a great time during your vacation. We are glad that our professional front desk...More

Reviewed 3 weeks ago via mobile

My boyfriend and I stayed for 1 night whilst on a weekend away in Shenzhen, we currently live in Hong Kong. Overall I would recommend this hotel and we had a great experience. Pros Staff -were really welcoming and friendly, English was good, called us...More

Thank Anonymous451
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 2 weeks ago

Dear Anonymous 451, Thank you for staying at Grand Hyatt Shenzhen and taking the time to share your recent stay experience with us. We are glad to learn that you and your boyfriend enjoyed the upgraded room and liked the design and facilities of the...More

Reviewed 3 weeks ago

business long term stay. Club staff and facitlities are amazing. F & B is very good. Hotel rooms are superior to almost all others. The staff is professional in every interaction I have had there. Highly recommend this hotel if the location works for you.More

Review collected in partnership with Hyatt Hotels
Thank pb0sc0
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 2 weeks ago

Dear pb0sc0, Thank you for being our long-term guest and leaving Grand Hyatt Shenzhen a full-score review. Your kind words about the hotel’s facilities and services are much appreciated and I will definitely share your compliments with our associates at the Grand Club. Thanks also...More

Reviewed 3 weeks ago

I've stayed at quite a few Grand Hyatt properties, and this is one of the properties that, in my experience, truly value my Globalist status! I was upgraded up suite (as it was available when I check-in). The staff at Grand Club not only address...More

Review collected in partnership with Hyatt Hotels
Thank yikuoj
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 2 weeks ago

Dear yikuoj, Thank you for staying at Grand Hyatt Shenzhen and leaving us a full-score review. It is a great honor for us to be one of the best Grand Hyatt properties you have ever experienced, especially as you are a World of Hyatt globalist....More

Reviewed 3 weeks ago

Recently made a decision to try more hotels other than Marriott brands like JW SZ, Ritz SZ and etc. after getting bored and, sometimes, disappointed. Glad I stayed at this property. Pros 1. Well-trained staff. The front desk assigned a corner room to me as...More

Thank puzhoutufts
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 2 weeks ago

Dear puzhoutufts, Thank you for choosing Grand Hyatt Shenzhen and taking the time to leave us such a detailed review. We are honored to host your stay with us. Your kind words about our thoughtful services, spacious guestrooms, well-equipped sports center and convenient location are...More

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About
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
471
Price range
US$ 170 - US$ 292 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hyatt Shenzhen Hotel Shenzhen
Location
China > Guangdong > Shenzhen > Luohu Port
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
471
Price range
US$ 170 - US$ 292 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hyatt Shenzhen Hotel Shenzhen
Location
China > Guangdong > Shenzhen > Luohu Port
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
471
Price range
US$ 170 - US$ 292 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hyatt Shenzhen Hotel Shenzhen
Location
China > Guangdong > Shenzhen > Luohu Port
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Traveller (442)
Room & Suite (152)
Dining (47)
Pool & Beach (13)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Tina D
24 August 2016|
AnswerShow all 4 answers
Response from 33Kim633 | Reviewed this property |
Not pretty sure, I did not try to find this service near the hotel.
0
Votes