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    The Ritz-Carlton, Shenzhen

    1,119 reviews
    #5 of 2,878 Hotels in Shenzhen
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    116 Fuhua San Road | Futian District, Shenzhen 518048, China
    011 86 185 5821 4553
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Lock in the lowest price from our partners
    US$ 386
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    Agoda.comUS$ 383
    Hotels.comUS$ 386
    TravelocityUS$ 386
    RitzCarlton.comUS$ 386
    Expedia.comUS$ 386
    Orbitz.comUS$ 386
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    US$ 386
    Agoda.com
    US$ 383
    Hotels.com
    US$ 386
    Travelocity
    US$ 386
    RitzCarlton.com
    US$ 386
    Expedia.com
    US$ 386
    Orbitz.com
    US$ 386
    Hotwire.com
    US$ 386
    CheapTickets
    US$ 386
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    US$ 386
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    All photos (966) 966
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    Travellers' Choice award winner
    Traveller (668)
    Room & Suite (343)
    Dining (102)
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    Overview
    4.5
    1,119 reviews
    • Excellent79%
    • Very good17%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “the club lounge”(51 reviews)
    “curve bar”(6 reviews)
    “ladies and gentlemen”(7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    5 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Shenzhen
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    Contact Info
    Hotel website
    011 86 185 5821 4553
    116 Fuhua San Road | Futian District, Shenzhen 518048, China See on map
    Name/address in local language
    Offers from The Ritz-Carlton, Shenzhen
    Special Offer: Member Rates
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,119)
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    Traveller rating
    486
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    All reviewsthe club loungecurve barladies and gentlemenconvention centerguest relationshome away from homegeneral managerduty managersecond homeservice levelhotel experiencebusiness tripwonderful hotelcoco parkchinese new yearspecial thankschinese restaurant
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    1 - 5 of 579 reviews
    Reviewed yesterday
    One of a kind hotel

    This is my third visit at this Ritz Carlton location, and I really do go out of my way to stay at this particular location. The staff is truly top of the line. Some may argue it's their job to be friendly, but I believe...More

    Thank boramcho91
    Reviewed 2 days ago
    Curv Bar makes my trip better!

    Jim the bar manager and Priscilla singer make traveling across the world feel like home! I always look forward to seeing them when I go. after a long day it is nice to sit back relax and be entertained by Priscilla's beautiful voice. between sets...More

    Thank shahrukh s
    Reviewed 5 days ago via mobile
    Great hotel with exceptional staff

    My wife and I stayed at the RC Shenzhen 12th - 16th April. This was our first stay at this hotel, however I have been fortunate enough to stay at both RCs in Shanghai so I knew what to expect. From arrival to check out...More

    Thank Matthew P
    Response from Iwan D, General Manager at The Ritz-Carlton, ShenzhenResponded 2 days ago

    Dear 72matthewp, Thank you very much for staying at The Ritz-Carlton, Shenzhen, and for your very nice review on TripAdvisor and your loyalty to the Ritz-Carlton brand. I am most delighted to know that you had a memorable stay at Your Ritz-Carlton, Shenzhen with the...More

    Reviewed 5 days ago via mobile
    Amazing hotel

    Best hotel I've ever stayed at. From the time you walk in the door until the day you check out. They take care of every guest. Large rooms, great breakfast , perfect location, and amazing service. Would definitely stay here again.More

    Thank KellyD1976
    Response from Iwan D, General Manager at The Ritz-Carlton, ShenzhenResponded 2 days ago

    Dear KellyD1976, Thank you very much for taking the time to write a great review on TripAdvisor and your loyalty to the Ritz-Carlton brand! It is my great pleasure to read your phenomenal experiences on The Ritz-Carlton, Shenzhen. I am so happy to learn that...More

    Reviewed 5 days ago via mobile
    Pleaseant experience, great staff

    Great location for business travel, great staff. I really need to mention especially Joseph from concierge that spend almost an hour trying to arrange the check in for our flights and half of that time he was on the phone with air China. Thanks for...More

    Thank Elias N
    Response from Iwan D, General Manager at The Ritz-Carlton, ShenzhenResponded 2 days ago

    Dear eliasn277, Thank you very much for taking the time to write a great review on TripAdvisor. I am thrilled to learn that you had a great stay at Your Ritz-Carlton, Shenzhen- “will never consider another hotel when visiting Shenzhen” with great location and especially...More

    View more reviews
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    About
    Awards & Recognition
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Room Service
    Restaurant
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Free Parking
    Spa
    Bar/Lounge
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Free Parking
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Breakfast Available
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Spa
    Bar/Lounge
    Hot Tub
    Heated pool
    Outdoor pool
    Details
    Price range
    US$ 217 - US$ 420 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Business Hotel in Shenzhen
    #1 Romantic Hotel in Shenzhen
    #4 Spa Hotel in Shenzhen
    #5 Luxury Hotel in Shenzhen
    #232 Best Value Hotel in Shenzhen
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$ 217 - US$ 420 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Business Hotel in Shenzhen
    #1 Romantic Hotel in Shenzhen
    #4 Spa Hotel in Shenzhen
    #5 Luxury Hotel in Shenzhen
    #232 Best Value Hotel in Shenzhen
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    All photos (966) 966
    Full view
    Traveller (668)
    Room & Suite (343)
    Dining (102)
    Pool & Beach (19)
    Amenities (19)
    Business Centre & Event Rooms (7)
    Family and Play Areas (2)
    See all
    Questions & Answers
    Ask a question
    See all 5 questions
    michellelui2412
    21 June 2015|
    Answer
    Response from Iwan D | Property representative |
    Dear michellelui2412 To answer your concern regarding kids access to club lounge, we do not restrict kids to access lounge as we trust they will behave well. And in our lounge there will be variance 5 times food and... More
    2
    Votes
    ZYelds
    30 July 2014|
    Answer
    Response from Iwan D | Property representative |
    Dear Sir, Warm greetings from The Ritz-Carlton, Shenzhen. Regarding the transportation bus service from Hongkong airport to our hotel. In Hongkong airport have shuttle bus to the border(the name is Huanggang... More
    0
    Votes
    ZYelds
    30 July 2014|
    AnswerShow all 8 answers
    Response from Iwan D | Property representative |
    Dear Sir, Warm greetings from The Ritz-Carlton, Shenzhen. Regarding the transportation bus service from Hongkong airport to our hotel. In Hongkong airport have shuttle bus to the border(the name is Huanggang border... More
    0
    Votes
    12
    Room Tips
    "Every room is a winner"
    Read review
    "Garden view room gives you the best view over the sky line."
    Read review
    "The rooms are better than standard suites... especially the rooms overlooking the exhibition and convention..."
    Read review
    "Ask for a room with a view."
    Read review
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