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Futian Shangri-La Shenzhen

Shangri-La.comUS$ 169*
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#13 of 2,769 Hotels in Shenzhen
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Futian Shangri-La Shenzhen
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891 Reviews from our TripAdvisor Community

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Showing 382: English reviews
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singapore
Reviewed 2 days ago NEW

the location of the hotel is very good, close to many shops, shopping malls, restaurant. Metro station is one step away. facility, service, cleanness, all very good. I would like to stay there again. there are may taxies in front of entry, so you can go anywhere easily.

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Helpful?
Thank si_08747
Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

Well-located with easy access to tech parks and major businesses. Hotel has all the amenities and services including good restaurants and meeting places. Rooms are of good size and hotel staff are courteous and efficient. Recommended for business or casual stays

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Helpful?
Thank ASR2009
Rudolf G, Hotel Manager at Futian Shangri-La Shenzhen, responded to this review

Dear ASR2009, Thank you so much for taking the time to share your comments about your recent experience at Futian Shangri-La, Shenzhen. We are delighted to read that you enjoyed your stay with us and your kind comments regarding amenities and the guest room are sincerely appreciated. I have taken the liberty of sharing your comments with our colleagues and...

Reviewed 1 week ago via mobile

We stayed just one night but that was enough to leave an impression. The room was outstanding. Spotless, tastefully decorated and spacious. The all marble bath and loo were also exceedingly clean and luxurious. Bath liquids were spa quality. The lobby lounge was typical Shang with the large chandeliers and live piano. While service was a little brusque (not unusual...

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Helpful?
Thank Jerome R
Rudolf G, Hotel Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Jerome R, Thank you for such a lovely post. We appreciate you taking time out of your busy schedule to highlight the details of your stay including room, Bath liquids, lobby design and live piano. In regards to the service, we have since communicated the case with the departments in question to avoid repetition. Please rest assured that this...

Cape Town, South Africa
Reviewed 1 week ago via mobile

Maybe a bit dated interior, but not overly so. It does provide the hotel with some character though, but probably needs a refresh in the next 5 years. My only concern and maybe I'm being a bit pedantic here, is the lack of English speaking staff (or they can speak English, but lack the confidence). As a result, it does...

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Helpful?
Thank spansarey
Rudolf G, Hotel Manager at Futian Shangri-La Shenzhen, responded to this review

Dear spansarey, Thank you for choosing to stay at Futian Shangri-La, Shenzhen. Your kind comments regarding refresh interior are sincerely appreciated. Meanwhile I would like apologize for the communication barriers you have experienced. Communication between guests and our team is of course paramount and forms the basis of a really good experience. Aside from recruiting colleagues with proficient English language...

Riga, Latvia
Reviewed 2 weeks ago

It's only missing an outdoor swimming pool ! The area around is vey interesting, malls, restaurants, bars ! Service is very good, employees professionals and very kind. The interior design is beautiful.

Review collected in partnership with shangri-la.com
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Helpful?
Thank Dainisrgd
Rudolf G, Hotel Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Dainisrgd, Thank you for staying at Futian Shangri-La, Shenzhen. We appreciate you taking the valuable time to highlight your stay including our swimming pool, location, service and interior design. Your kind comments are highly appreciated. Thanks again for sharing all these with our team and we certainly believe that you will continue to receive the exceptional service on your...

Reviewed 3 weeks ago via mobile

I used to live in Shenzhen and could see the Shang Ri La Hotel from my apartment. This time I came back to stay in it and I was amazed! It is a wonderful and well kept hotel! The room was very clean and the people are so friendly. You eat breakfast on the first floor in Cafe Zen. The...

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Helpful?
Thank Bang X
Rudolf G, Hotel Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Bang X, Thank you for such a lovely post. We were delighted to read that you enjoyed your stay with us. Thanks again and we certainly believe that you will continue to receive the same exceptional service on your future stays. I look forward to welcoming you back in person on your next stay in the near future. Yours...

Reviewed 4 weeks ago

I choose Shargnri-La Shenzhen hotel not only because of their good location but also their hospitality and kindness.Their employees take care guests like their own family. I feel very easy & relax to stay here. I trip a lot in worldwide, this is one of the best hotel I experienced. I always recommend this hotel to my friends who may...

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Helpful?
Thank Lisayoshi L
Rudolf G, Hotel Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Lisayoshi L, Thank you for choosing to stay at Futian Shangri-La, Shenzhen. We are delighted to read that you enjoyed your stay and your kind comments regarding location and service are sincerely appreciated. I have taken the liberty of sharing your kind comments with our colleagues and the rest of the team who were all delighted that you enjoyed...

Newcastle upon Tyne, United Kingdom
Reviewed 4 weeks ago via mobile

I do like this place! Very central for trips around Shenzhen as well as very convenient for fast trains to Guangzhou and Dongguan. The staff are ever pleasant and the breakfast selection is second to none. Only three nights this time but could happily stay a lot longer. Rooms are very well appointed but ask for a high floor to...

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Helpful?
Thank AVoiceofExperience
Rudolf G, Hotel Manager at Futian Shangri-La Shenzhen, responded to this review

Dear AVoiceofExperience, Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. Your compliments are highly appreciated. I have taken the liberty of sharing your kind comments with our colleagues and the rest of the team who were all delighted that you enjoyed your recent visit. We look forward to welcoming you back many more times in the future....

Reviewed 16 April 2017 via mobile

I visited Shenzen on 22nd March and stayed in Shangri-la Futian for 7 nights... This is One of the best Hotel I have stayed in.. Very Good Staff.. Courteous People, Nice ambience.. During my stay they even celebrated Earth Hour wherein Lights were dimmed and hotel residents were encouraged to celebrate it by providing free drinks... Nice way to engage.....

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Helpful?
Thank Bhanu U
Rudolf G, Hotel Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Bhanu U, Thank you for such a lovely post. We appreciate you taking time out of your busy schedule to highlight the details of your stay including location, colleagues, food and the “Earth Hour” activity. We were delighted to read that you enjoyed our location and your kind comments regarding the friendly service are highly appreciated. Thanks again and...

Charlottetown, Canada
Reviewed 16 April 2017 via mobile

My husband booked this hotel for a "staycation" for our anniversary! We couldn't have had better treatment : they upgraded us and got us a card, cake and wine to celebrate! We felt so special and the weekend couldn't have been better! Also their facilities ( pool, spa, etc) are amazing!

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Helpful?
Thank Alex R
Rudolf G, Hotel Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Alex R, Thank you for staying at Futian Shangri-La, Shenzhen. We are thrilled to read that our team made your stay memorable. We are all very much looking forward to welcoming you back and to offering you our wonderful Shangri-La experience again! Yours sincerely, Rudolf Gimmi Hotel Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of Futian business district, Futian Shangri-La, Shenzhen, the second Shenzhen hotel for the Shangri-La group, is within easy reach of the Shenzhen Convention and Exhibition Centre, shopping malls and office towers, and is steps away from the newly opened Futian Station, which is the largest underground station in Asia, and the second largest in the world, also is just minutes away from the Huang Gang and Futian Port border crossings into Hong Kong, 15 minutes' drive from the Louhu Railway Station and 30 minutes away from Shenzhen Bao'an International Airport and the Shekou Ferry Terminal. Blending traditional and contemporary designs, this 528 (rooms and suites) Shenzhen luxury hotel brings a new standard of hospitality to the city with its first-rate facilities and renowned Shangri-La service.Being one of the finest Shenzhen hotels, the guest rooms are among the largest in the city with an average floor area of 45 square metres. In addition, 53 spacious serviced apartments are available to cater to the needs of guests and families staying for longer periods.Discover a fine selection of cuisines from around the world at the hotel's superb restaurants and bars, and relax body and soul and in the state-of-the-art health club and luxurious spa facilities.With a commanding view of the city skyline or Shenzhen Civic Centre Park and Lotus Hill Park, Shangri-La Residences, Futian, Shenzhen offers 53 serviced apartments including one-, two- and three-bedroom units, as well as one, three-bedroom unit with study room. Restaurants & Bar: Café Zen: 256 seats, open kitchen buffet offering Hong Kong specialties and local favourites. Shang Garden: 126 seats, Huaiyang and Cantonese cuisine in a contemporary bistro setting. Private rooms available. Seventh Son: 164 seats, authentic and sumptuous Cantonese cuisine. Open for both lunch and dinner, also features 9 private dining rooms. Lobby Lounge: 138 seats, beverage and snacks. Live entertainment from 8 p.m. to 12 p.m. Shang Garden Bar: 50 seats, a wide range of quality handcrafted cocktails made with premium ingredients, whisky, wine, beer, liquor, and snacks Shang Gourmet: 32 seats, freshly brewed coffee, premium tea, homemade baked goods, pastries, classic savoury treats, sandwiches and salads. Corporate Social Responsibility: Shangri-La Hotels and Resorts have unified all initiatives within five key areas of CSR namely, Environment, Health & Safety, Employees, Supply Chain, and Stakeholder Relations under the umbrella brand of "Sustainability." This campaign strives to properly educate its stakeholders, inspire and engage its employees, enjoin its business partners and align with the local community initiatives so that CSR can be used as a more significant tool towards development. ... more   less 

Additional Information about Futian Shangri-La Shenzhen

Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Region: China > Guangdong > Shenzhen > Huanggang Port
Price Range: ₹ 8,662 - ₹ 20,237 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
Number of rooms: 528
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Hotels.com, Orbitz, Agoda, Hotwire, Travelocity, Priceline, Cheap Tickets, Cancelon, TripOnline SA, Evoline ltd, HotelQuickly and Hotel.de so you can book your Futian Shangri-La Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen
Hotel Style:
#6 Business Hotel in Shenzhen
#6 Romantic Hotel in Shenzhen
#11 Spa Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#50 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Futian Shangri-La Shenzhen staff and other travellers.
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Questions? Get answers from Futian Shangri-La Shenzhen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floors”
rbaeri, 8 Apr 2017 | Read review
“Ask for an end room with sweeping panaromanic views of the city.”
682BillB, 24 Jan 2017 | Read review
“The upgrade to Horizon Club is well worth the charge. Study the amenities you receive.”
gerrygagnon, 16 Jan 2017 | Read review
“View the Ping Am building”
A2246WMchrisk, 21 Nov 2016 | Read review
“Choose a Horizon Club room for the best views, food, beverage, and service!”
L2279FGjm, 12 Sep 2016 | Read review
5 of 5
Shangri-La.com
US$ 169* /night
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Prices are for 1 room, 2 adults
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