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Futian Shangri-La Shenzhen

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Traveller (496)
Room & Suite (314)
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Overview
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(44 reviews)
“cafe zen”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,331)
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464 results
Traveller rating
320
93
25
13
13
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LanguageEnglish
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320
93
25
13
13
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All reviewshorizon clubcafe zenwalk in wardrobegolden circlecoco parklobby loungebusiness tripexcellent stayshangri la shenzhenexcellent hotellate checkhouse keepingbreakfast buffetfavorite hotelbusiness districtenjoyed my staybusiness hotel
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1 - 5 of 464 reviews
Reviewed 3 days ago via mobile

Very good food and service. Lily and Mina do an excellent job of taking care of you . Made to order eggs. Buffet of snack items throught the day, cold rinks always available. Nice view of the city on two sidesMore

Review collected in partnership with 单个酒店
Thank ggentry71
Response from Jean Marc P, General Manager at Futian Shangri-La ShenzhenResponded 2 days ago

Dear Guests Thank you for staying with Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Your compliments regarding our food and staffs are highly appreciated. We are look forward to welcoming you back in the future. Regards, Jean-Marc POLI General...More

Hotel's Favourite
Reviewed 27 May 2017

Upon my arrival at the Shangdi-La I was immediately greeted by Tiffany the Guest Relations Manager. Have only a few times in my life met someone as pleasant, full of energy and enthusiasm to greet me upon arrival at a hotel. The entire staff was...More

2  Thank Joe_G_1363
Response from Rudolf G, Hotel Manager at Futian Shangri-La ShenzhenResponded 8 June 2017

Dear Joe_G_1363, Thank you for such a lovely post. We were delighted to read that you enjoyed your stay with us. Your kind comments regarding Tiffany, the room, restaurant, lounge bar and the live piano performance are sincerely appreciated. Thanks again and we certainly believe...More

Reviewed 3 days ago via mobile

I am always happy to stay at this so nice and luxurious hotel, it is a true joy all the time and service is beyond awesome. I will for sure come back and I always enjoy the stay at Shangri-la Futian. the location is perfect...More

Thank johanekenstierna
Response from Jean Marc P, General Manager at Futian Shangri-La ShenzhenResponded 2 days ago

Dear Guest, Thanks for staying with us and leave such encouraging comments. It such an honor to know you had a wonderful time with us. Thanks for your compliments on our location and services as well, I already shared with our management group. Look forward...More

Reviewed 3 days ago via mobile

I came to Shangri-La Hotel because of business trip. I want to and will come back again and again beacuse of your wonderful Shangri-La staff. The stuff who give me the first and best impressions are: Renee Zhang, Jenny Liu, Danni Qu, Kristal Yin. They...More

Review collected in partnership with 单个酒店
Thank 56,37,40,627
Reviewed 4 days ago

I stayed at the Futian Shangri-La for 10 nights recently, this was my second stay there, and with another trip planned in the next few months I will be staying at the hotel again. All the staff at the hotel ,from the people cleaning the...More

Thank acsno8
Response from Jean Marc P, General Manager at Futian Shangri-La ShenzhenResponded 2 days ago

Dear Guest, Thank you for staying at Futian Shangri-La Shenzhen and take your valuable time to share your stay experience. We certainly believe that you will continue to receive same home away from home feeling in your future stays. Look forward to welcoming you back...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$ 162 - US$ 502 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Shenzhen
#6 Business Hotel in Shenzhen
#6 Spa Hotel in Shenzhen
#7 Luxury Hotel in Shenzhen
#227 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 162 - US$ 502 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Shenzhen
#6 Business Hotel in Shenzhen
#6 Spa Hotel in Shenzhen
#7 Luxury Hotel in Shenzhen
#227 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (496)
Room & Suite (314)
Dining (104)
Pool & Beach (24)
Business Centre & Event Rooms (33)
Amenities (32)
Questions & Answers
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Cindy K
22 October 2015|
AnswerShow all 2 answers
Response from spiceguy | Reviewed this property |
Hi Cindy, taxis are easily available from your hotel, but I do not know the distance of Luohu mall. China Visa can be obtained but they have long queues, so it's better to obtain it before hand. Enjoy your stay, Stanley
0
Votes
Rosli B
20 April 2015|
Answer
Response from Jonathan R | Property representative |
Dear Rosli, Thank you for your enquiry on TripAdvisor and we are so glad that you are considering to choose Futian Shangri-La for your next visit in Shenzhen. Given that you have 5 family members traveling together, two... More
0
Votes
JohnDoe636
21 December 2014|
AnswerShow all 4 answers
Response from SLFT-Comms | Property representative |
Dear Guest, The hotel shuttle bus is only one way trip from hotel to Wan Chai and the price is RMB80. It takes around two hours. You can take public bus from Wai Chai Ferry to Huanggang port and then take a taxi back to our... More
0
Votes
Room Tips
"No obvious bad locations observed"
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"Horizon Club"
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"Higher floors offer the best views"
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"all rooms are very nice, I personally prefer the room facing north, better view"
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