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Hyatt Place Shenzhen Airport

Traveller (106)
Room & Suite (49)
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Shenzhen Bao'an International Airport , Baoan District, Shenzhen 518128 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews(89)
Traveller rating
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Ann C
Auckland Central, New Zealand
6510
Reviewed 1 week ago
it looks like part of the airport. you pick up yr luggage and check into the hotel. It was almost mid night when we arrived. The complimentary breakfast was welcomed. They cook part of the breakfast to order.

We were on transit, the next morning, we reversed the order, walked down to catch the plane.

Everything after the room was great. There were satchels of instant coffee. That was great, we don't get that in China hotels.

I would like a bath and a top sheet.

When I asked the front desk for a feedback form, he said there wasn't any. I could comment online with expedia.This is ashame. I would like the General Manager to read the feedback in his hand. This would have been a bouquet and not a brick bat. I thoroughly enjoyed my stay.
Thank Ann C
Response from julietan821, General Manager at Hyatt Place Shenzhen Airport
Responded 1 week ago
Dear Ms.Ann C, Thank you for choosing to stay at Hyatt House Shenzhen Airport & your recommendation to others We appreciate your time to write these positive comments about your staying experience with us. We are also happy to learn that you're thorougly enjoyed your stay.Please be rest assured that your feedback have been shared with our manangement team, Looking forward to welcoming you back to our House soon. Best regards Goldman Wang Gallery Manager
Tracey C
West Wycombe, United Kingdom
190
Reviewed 3 weeks agovia mobile
We arrived in Shenzhen late at night and needed a place to stay. We found this hotel to be perfect for our needs and in fact was the most comfortable hotel we stayed in in China. We were upgraded to a suite which was like a small apartment. Huge rainfall shower and big bed with separate kitchen and lounge. It’s very easy to find from the airport as it’s clearly signed. English speaking staff. Good breakfast included in the price. Quiet despite being on airport. Small shop sold us a bottle of wine as the bar was closed. Would stay again.
Thank Tracey C
Response from julietan821, Front Office Manager at Hyatt Place Shenzhen Airport
Responded 2 weeks ago
Dear Tracey C, Thank you for choosing to stay at Hyatt House Shenzhen Airport & your recommendation to others. Yes, Our hotel is just connected to the ternial within a few minutes walkway. We appreciate your time to write these positive comments about your staying experience with us. Looking forward to welcoming you back to our House soon.
hapitraveller
Darwin, Northern Territory
131103
Reviewed 5 Oct 2018via mobile
Stayed here one night after our plane arrived in the late evening. It was easy to find the hotel using the instructions on their website and following signs at the airport.

Staff were very friendly and our room was comfortable. We had breakfast at the hotel and it was very good. Lots of options and all were very tasty and well prepared.
Thank hapitraveller
Response from julietan821, Guest Relations Manager at Hyatt Place Shenzhen Airport
Responded 14 Oct 2018
Dear hapitraveller, Thank you for choosing to stay at Hyatt Place Shenzhen Airport & your recommendation to others. We appreciate your time to write these positive comments about your staying experience with us. Looking forward to welcoming you back to our House soon. Best regards, Goldman Wang Gallery Manager
Mei T
942243
Reviewed 16 Sep 2018
The hotel is super convenient and just outside the terminal. The room is big, very clean and quiet. A lovely quality breakfast is included with many varieties. Will definitely stay again in the future.
Thank Mei T
Response from julietan821, Guest Relations Manager at Hyatt Place Shenzhen Airport
Responded 17 Sep 2018
Dear Mei T, Thank you for choosing to stay at Hyatt Place and Hyatt House Shenzhen Airport & your recommendation to others. We appreciate your time to write these positive comments about your staying experience with us. Looking forward to welcoming you back to our House soon. Best Regards
Rose95014
San Francisco, California
20
Reviewed 25 Aug 2018
Hyatt Place Shenzhen Airport has the best value for traveler like me--visiting vendors, meeting vendors and flying in and out of Shengzhen. The room is clean and bright. There is no noise inside room since all the windows are closed. They provide high quality and nutrient essential breakfast buffet. The staffs are very welcoming. There is only one thing I like to change is hoping they can make the windows to be able to open to get fresh air.
Review collected in partnership with Hyatt Hotels
Thank Rose95014
Response from julietan821, Front Office Manager at Hyatt Place Shenzhen Airport
Responded 26 Aug 2018
Dear Ms. Hu, Thank you for choosing to stay at Hyatt Place Shenzhen Airport for you Shenzhen trip. We appreciate your time to write these positive comments about your staying experience with us. . We apologized for the inconvenience you have experience regarding to the window problem.Please be rest assured that your comments have been well addressed and we shall take immediately actions. Please do contact with me for your next visit and I will personally take care of you. Best regards, Goldman Wang Gallery Manager
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About
Description
Hyatt Place Shenzhen Airport is located on the east side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival/departure counters via an indoor More pathway. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Air Conditioning
Airport Transportation
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Sauna
Wheelchair Access
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Number of rooms
335
Price range
US$ 98 - US$ 130 (Based on Average Rates for a Standard Room)
Location
China > Guangdong > Shenzhen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Number of rooms
335
Price range
US$ 98 - US$ 130 (Based on Average Rates for a Standard Room)
Location
China > Guangdong > Shenzhen
Photos
Traveller (106)
Room & Suite (49)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (14)
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Questions & Answers
Ask a question
Sm1l3y
13 December 2017|
AnswerShow all 2 answers
Response from julietan821 | Property representative |
yes, you have to clear immigration in order to go to Arrival Hall and look for Exit Gate 14 and take a lift up to 3rd floor
0
Votes
tclinton16
10 December 2017|
AnswerShow all 5 answers
Response from julietan821 | Property representative |
You have to go through custom to exit and to go into arrival hall or GTC.
0
Votes
Violafs63
18 October 2016|
AnswerShow all 5 answers
Response from julietan821 | Property representative |
Hyatt House & Hyatt Place Shenzhen Airport is located next to the airport walking distant within 8 minutes from Exit Gate 14 and take the lift up to 3rd floor.
0
Votes
Room Tips
"Great views from any room."
eporter0006
9 Nov 2017
Read review
"Check the room air condition before unload your luggages"
violethome331
25 Apr 2017
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"ask for a room opposite of the airport."
azbtown
23 Mar 2017
Read review
"choose a room a bit away from facing the airport as you can hear the sound"
Chingyeu
9 Mar 2017
Read review
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