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This one was HUGE! Everything in China is large and so was this hotel. The mere size was overwhelming. Polite staff and very comfortable eds made the stay rather comfortable. Food was good too. I would recommend a short stay here.
Overall the hotel is very well kept, staff are very friendly. The concierge staff were very helpful in getting our lost luggage delivered to the hotel for us. What we find weird is how an international chain hotel tolerate guests smoking inside the hotel lobby...More
I was there on December 2017. The rooms were spacious and clean. Unfortunately, our room did not have much of a view, but there were adequate lighting. Its a great place to hold an event or have a business meeting.
The hotel staff are polite and helpful. A little hiccup occurred during the final day where the room card fails to work after 12 noon. I suspected that the staff had not registered my late check out time of 130pm. I called the helpdesk with...More
This hotel is the only choice if you want international branded chain hotel, no choice. Hotel not Sheraton standard. Water in hottub not stable, internet is not working at all. Power outlet is not enough.More
Response from Jaymiko, Manager at Sheraton Shantou Hotel - Opening November 4, 2013Responded 18 December 2017
First of all, we want to thank you for choosing Sheraton Shantou Hotel to be your staying place when you visiting the city and taking the time to share your experience on your recent stay, and it is indeed regrettable that you departed...More