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Pullman Dongguan Forum

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#3 of 1,030 Hotels in Dongguan
Certificate of Excellence
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392 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Birmingham, United Kingdom
Reviewed 3 days ago NEWvia mobile

This a 5 star hotel that has very good amenities but service by the staff is very poor. In carmels bar i was given a dirty glass. Also when I was asked if I wanted another drink. The barman took away my third full glass and used the same glass for another beer. The staff always lean over you to...

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Helpful?
Thank nibble26
Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Not my first time staying here. Always stayed in this hotel when I'm in Dongguan and they always live up to expectation. One problem I have though is the bed is kinda old and like slumps down quite a bit. Maybe I prefer a bit harder bed but that's just me.

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Helpful?
Thank Cheah L
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Thank you for your always support during the past years. We appreciate for your valuable comment very much. In regarding the problem you mentioned, we have further discussion with department head of Housekeeping. The soft mattress could be removed for your future stay to ensure your sleep quality. Please be trusted that they will be improved during your next visit....

London
Reviewed 3 weeks ago

Having chosen this hotel for business over the last several years I was disappointed this year to find that the hotel has declined in standards and is now in need of updating decor and service levels. My biggest gripe was over the pool - having used the hotel for years as it has a great pool I was disappointed at...

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Helpful?
Thank LovetoshopLondon
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, First of all, thank you very much for your continuous support during the past years. We appreciate for your valuable comment very much. We do apologize for the unhappy experience you have mentioned. As our loyalty guest, we have discussed the issue in details with related department head. Please be acknowledged that certain actions have been implementing to...

Reviewed 5 weeks ago via mobile

Have stayed here before a few times over the years and has always remained as one of the best hotels I stay in on my visits to China. The rooms are spacious and luxurious with very nice bathrooms. There is a great outdoor swimming pool and gym. The breakfast is amazing and the bar great for relaxing or working from....

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Helpful?
Thank Michael W
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, Thank you for choosing Pullman Dongguan Forum as your home away from home. Staying at Pullman Dongguan Forum, enjoy the leisure lifestyle during your business trip, it is good choice for business travel guest. The whole Pullman team are striving to satisfy every distinguished guest and we look forward to serving you again. Pullman Dongguan Forum

Okotoks, Canada
Reviewed 3 November 2016 via mobile

We decided to try this hotel instead of the Kande Hotel, which is very close. It was an ok hotel. We found the decor quite dated. We didn't find the staff very friendly. The pool area was nice,the gym was clean and the room was nice. Nothing outstanding at this hotel to keep us coming back.

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Helpful?
Thank worldbuyer
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Thank you for choosing Pullman Dongguan Forum as your home away from home and much appreciate your valuable comment. Pullman Dongguan Forum is located at the city centre with only 5 minutes drive to both administrations centre and shopping malls, while the hotel is nestled at the food of Qifeng Mountain, the iconic view of Dongguan, and with great garden...

Reviewed 27 October 2016 via mobile

Spa area is very relaxing and inviting, worth the trip even if your not staying at the hotel, which is what I did. Visited 3 times in a week. Tried the cupping, full body massage and foot massage. Spa is open to Midnight and specials are during not peak times. Ensuite showers, steam or saunas.

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Helpful?
Thank Denise W
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, Thank you for choosing our spa and foot massage outlets. Other than the above said facilities, the hotel also owns 260 spacious guest room, 6 restaurants with diversified cuisines, fitness centre, indoor and outdoor pools, as well as karaoke. Hotel is only two minutes walk from the subway station and just next to the Qifeng Mountain, an ideal...

Boston, Massachusetts
Reviewed 20 October 2016

Been staying here on and off for many years since it opened its doors. Ever since this property was new, the sound isolation between the rooms was already the worst, not even up to a 3-star hotel level. My most recent 3-week stay during August/September 2016, the room condition is now disappointingly showing its age and disrepair. I had tried...

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Helpful?
Thank JU2014March
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Thank you for your continuous support during the past few years. We appreciate for your valuable comment very much. Regarding to the issues you mentioned, we take it very seriously. We are sorry that your experience did not meet your expectations, please allow us to express our sincerely apologies. We will check the cleanness as well as the facilities of...

Saint Cloud, Florida
Reviewed 17 October 2016

Average, Average, Average, in all aspects. Expensive dinner buffet which constantly ran out of items that were not re-stocked. And food which barely qualified as being 'warm'. Room was clean and comfortable and bed was extremely firm (not a problem for me). The TV speaker in the bathroom relaying the sound from the TV was annoying. And if you want...

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Helpful?
Thank BritBoyInFL
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Thank you for choosing Pullman Dongguan Forum as your home away from home and much appreciate your valuable comment. In regarding to the problems you mentioned, we are sorry to learn that your experience did not meet your expectation. We have brought forward all those issues to related department heads to follow up immediately. Please be trusted that they will...

Reviewed 15 October 2016 via mobile

I have been staying at this hotel for a few years now and it is always faultless. Breakfast is extensive and truly international, the food available in the bar is limited but good. The staff are always very accommodating and will do their utmost to ensure your stay is just as you require. There is one girl on the front...

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Helpful?
Thank Paul R
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, Thank you for choosing Pullman Dongguan Forum as your home away from home. Staying at Pullman Dongguan Forum, enjoy the leisure lifestyle during your business trip, it is good choice for business travel guest. As you mentioned about the no spitting signage, we've added in both indoor and outdoor pool, thank you for your great suggestion. The whole...

Dongguan, China
Reviewed 7 October 2016

I have lived in dongguan for 5 years and Pullman is the one. I've stayed everywhere in town and nothing comes close. My wife and I stay here over the weekends sometimes just to take a break from the city. The other "quote-un-quote" five star hotels are self-proclaimed and are no match for the Pullman. In the Houjie and Shuilian...

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Helpful?
Thank Morgan_Wells
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Guest, Thank you for choosing Pullman Dongguan Forum as your home away from home. Staying at Pullman Dongguan Forum, enjoy the leisure lifestyle during your business trip, it is good choice for business travel guest. The whole Pullman team are striving to satisfy every distinguished guest and we look forward to serving you again. Pullman Dongguan Forum

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Centrally located, the Pullman Dongguan Forum hotel offers easy access to the Convention Centre, Hu Ying Park, Royal Lagoon Water World and golf courses. Ideal for both business and leisure travellers with 260 well appointed rooms, this charming low rise Chinese heritage hotel adjoins an amazing museum and art gallery and offers private access to the famous Qi Feng Mountain. Guests enjoy a choice of restaurants, private dining rooms, meeting rooms for over 400 delegates, spa, wellness centre and gym. ... more   less 

Additional Information about Pullman Dongguan Forum

Address: No.32 Dongcheng Middle Road, Dongcheng District, Dongguan 523129, China
Region: China > Guangdong > Dongguan
Price Range: ₹ 5,122 - ₹ 7,751 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Dongguan Forum 5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Pullman Dongguan Forum Hotel Dongguan
Hotel Style:
#1 Top resorts Hotel in Dongguan
#2 Business Hotel in Dongguan
#3 Luxury Hotel in Dongguan
#3 Spa Hotel in Dongguan
#14 Best Value Hotel in Dongguan
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Dongguan Forum staff and other travellers.
4 questions
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Questions? Get answers from Pullman Dongguan Forum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a higher floor for noise”
 of 5 bubbles LovetoshopLondon, 17 Nov 2016 | Read review
“Paying a bit more for room facing the mountain/pool side will make view more pleasant. Otherwise you will see a disorganized urban mess.”
 of 5 bubbles JU2014March, 20 Oct 2016 | Read review
“Higher floors with soft beds would be my recommendation!”
 of 5 bubbles 865helenj, 28 Aug 2016 | Read review
“If possible go for pool side room”
 of 5 bubbles Dan99191, 17 Aug 2016 | Read review
“Best view is the garden view.”
 of 5 bubbles 155aryag, 8 Apr 2016 | Read review
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