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The Westin Xiamen

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#1 of 1,258 Hotels in Xiamen
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The Westin Xiamen
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391 Reviews from our TripAdvisor Community

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Showing 255: English reviews
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Rotterdam, The Netherlands
Reviewed yesterday NEW

hotel in the heart of xiamen, with a nice sexy bar... a great spa area and a very nice restaurant... close to most important activities within xiamen either by taxi 10min or walk. i stayed in the suite with my girlfriend.. remarkable with nice cloube lounge access

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Helpful?
Thank Globaljourney187373
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Stayed in Xiamen for a business trip and was very pleased with the hotel overall. First off you are greeted at the front door and welcomed into a hotel that was recently built with a very nice lobby. My room was perfect, plenty of desk space, King size bed, small chase lounge by the window, fridge with refreshments (will be...

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Helpful?
Thank Mzkx
About Hotel's Favourite Review
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. We are delighted with your recognition to our hotel with stellar service. We will work harder to maintain our service and make it better. At Westin it is our aim to make guests leaving feeling better than when they arrived. We will keep developing...

Reviewed 4 days ago NEWvia mobile

Spacious room. Great shower. Comfy heavenly bed. Friendly staffs. Nice gym and pool/jacuzzi. Nothing much in the area as it's in the central, about 20-30 min drive to everywhere in Xiamen. A/C in the room was noisy. Apparently they control the temperature in the room no matter what shows on the panel and it gets really warm in the evening....

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Helpful?
Thank Kenna W
Westin X, WESTIN EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Kenna W, Thank you very much for your comments and taking the time to provide valuable feedback about your stay experience. At Westin we strive to exceed the expectation of our valuable guests and we take great concern to try to improve the experience for the future, as such we would like to offer a sincere apology for not...

Taichung, Taiwan
Reviewed 6 days ago NEWvia mobile

The staffs always satisfy my requirements-- upgrade my stay from their own initiative; check in & out as quick as they can... Feel like stay at home and help from friends. The most attentive hotel I have ever stayed.

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Helpful?
Thank lhcpete
Westin X, GUEST EXPERIENCE TIME at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. We are delighted with your recognition to our hotel. We will work harder to maintain our service and make it better. At Westin it is our aim to make guests leaving feeling better than when they arrived. We will keep developing our services and...

Hong Kong, China
Reviewed 1 week ago

The young man at the door was always smiling and very courteous. He even asked for my name which is something I have not seen in many hotels these days. Please praise him for me. So sorry that I did not get his name. Robin at Concierge and Summer at Front Desk were also very good. Hat off to them....

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Helpful?
Thank Chris S
Westin X, GUEST EXPERIENCE TIME at The Westin Xiamen, responded to this review

Dear Chris , Thanks for taking your time to share your recent stay with us. I am more than happy to hear that you are satisfied with our service and will pass your kind word to our colleagues. I believe Robin, Summer and the bell boy will be super excited to hear that. We have already reflected your comments to...

Penang Island, Malaysia
Reviewed 2 weeks ago via mobile

Late night check-in after 5 hours flight delay from Shanghai. Got an upgrade to suite which is equipped with massage chair. That and the Westin signature heavenly bed was all one needed to recharge and refresh for the next day. The room is super large and surrounded by windows which gives a lot of natural light. Even the work desk...

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Helpful?
Thank anggi81
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Anggi81, Thank you for taking time to share your review with us. We are truly grateful for your compliment and glad to know that you enjoyed the stay with us. Our guest rooms are idyllic urban sanctuaries, equipped with necessities at your best, and the floor-to-ceiling windows offer you the stunning views over the city or mountain. Our well-known...

Reviewed 3 weeks ago via mobile

This Westin in Xiamen was amazing! My view from my room was spectacular and truly showcased the beauty of the city but for the best view can be seen from the lounge on the top floor. Anything you'd want to do or see is located near by or a cheap taxi ride away.

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Helpful?
Thank paulhS5814KN
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Paul, Thank you for choosing The Westin Xiamen and taking time out to review us. Located in the Wu Yi Plaza, the Westin Xiamen is an ultra-modern complex that combines arts, sports, retail and entertainment onder one roof. It's just 15 minutes by car to the Gaoqi International Airport, and the city's business areas as well as local attractions,...

San Ramon, California
Reviewed 3 weeks ago via mobile

This is my 2nd time staying here. Hotel service and breakfast quality has gone down hill since my visit in October, 2016. Executive lounge food quality is very poor. Wine quality at lounge is undrinkable and there is no indication that management will change the wine being served.

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Helpful?
Thank dlim38
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear dlim38, We feel sorry for your experience this time. Actually, we did not change the wine served in Executive Lounge. Thanks for your comments, we will consider to improve our product quality. We truly value our customer service and ensure that all of our guests have a wonderful time at our property. We have already reflected your comments to...

Mentor, Ohio
Reviewed 4 weeks ago

First I might add. PRICEY! BUT... When in the desert, a bottle of warm water would work, ...which is what you get with most of the other hotels. You pay for added business perks like 2 shirts ironed for free shortly after you check in. 2 hours of board room time free per stay. If there are 5 - 10...

Review collected in partnership with this hotel
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Thank RJ T
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear RJ T, Thank you for taking time to share your review with us. We are truly grateful for your compliment and glad to know that you enjoyed the stay with us. We offer Westin Executive Club guest free shirt ironed service and board room using service. We hope these benefits can bring REAL convinience for our guests. Our guest...

Carmel Valley, California
Reviewed 4 weeks ago

Comfortable, well appointed. Beds are very well done. Rooms have all the amenities. Chinese restaurant is delicious and good service. When one enters hotel it feels very five star, sophiscated and welcoming. Has a western feel.

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Helpful?
Thank Sebastian3962
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Guest, Thank you for taking time to share your review with us. We are truly grateful for your compliment and glad to know that you enjoyed the stay with us. Our guest rooms are idyllic urban sanctuaries, equipped with necessities at your best, and the floor-to-ceiling windows offer you the stunning views over the city or mountain. Our well-known...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Westin Xiamen is strategically located in the central business district, offering spectacular views of the scenic Yundang Lake, the lush Xianyue Mountains as well as the bustling and vibrant cityscape of Xiamen. As part of a lifestyle development within a unique open spaced city complex, the hotel's excellent location ensures that renewal is only a casual walk within the cinema, art centre, museum, exhibition halls, retail shopping and multiple purpose sport centers nearby. The hotel is just 15 minutes by car to the Gaoqi International Airport, and the city's business areas as well as local attractions, such as the Xiamen International Convention Centre, or the famous cafe street, Haiwan Park, Gulangyu are all easily accessible within 15 minutes from the hotel.At Westin, guests are eligible to join Make a Green Choice for conserving environment. For each night you deline housekeeping get SPG Starpoints awarded at checkout.The hotel also takes care of the guests with other services like Concierge, Business Center, and Gift Shop. Careful attention is paid to the most important elements of their stay to make sure the guests feel better than when they arrived.The Westin Xiamen is invested by Xiamen Iport Group and Xiamen Fliport Hotel Group, and managed by Westin Hotels & Resorts, part of Starwood Hotels & Resorts Worldwide, Inc. ... more   less 

Additional Information about The Westin Xiamen

Address: No.398 Xianyue Road, Siming District, Xiamen 361012, China
Region: China > Fujian > Xiamen
Price Range: ₹ 8,058 - ₹ 11,147 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Xiamen 4.5*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#1 Business Hotel in Xiamen
#1 Luxury Hotel in Xiamen
#1 Spa Hotel in Xiamen
#3 Romantic Hotel in Xiamen
#18 Best Value Hotel in Xiamen
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Xiamen staff and other travellers.
4 questions
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New York City, New York
over a year ago
Xiamen, China

Dear Guest,

Thank your very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Westin Xiamen. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service.

Besides buffet breakfast , we offer some more food and beverage options including SuperFoodsRx dishes in our a-la-carte menu and in room dining menu. At the same time, if you have any special requirements, just feel free to let us know, we will happily enhance your dining experience.

Our hotel location strategically located in the central business district, offering spectacular views of the scenic Yundang Lake, the lush Xianyue Mountains as well as the bustling and vibrant cityscape of Xiamen. As part of a lifestyle development within a unique open spaced city complex, the hotel’s excellent location ensures that renewal is only a casual walk within the cinema, art centre, museum, exhibition halls, retail shopping and multiple purpose sport centers nearby. The hotel is just 15 minutes by car to the Gaoqi International Airport, and the city’s business areas as well as local attractions, such as the Xiamen International Convention Centre, or the famous café street, Haiwan Park, Gulangyu are all easily accessible within 15 minutes from the hotel.

At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.

over a year ago

See all questions (4)

Questions? Get answers from The Westin Xiamen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Water in bottles is free. Wardrobe / closet is in the bathroom, which I liked. BED is the same as in USA and all over the world. WESTIN does not cut corners to save a buck just because it is China. They proved it with this property.”
, 29 Mar 2017 | Read review
“Higher Floors have the best views on both city view and river view”
AvinashChukkapalli, 14 Feb 2017 | Read review
“Higher floors get great views.”
DapsSydney, 9 Jan 2017 | Read review
“Room 3112 is a great room for having small meetings in.”
Dianascutie, 28 Nov 2016 | Read review
“Look for the higher floors overlooking the shopping mall to get a river / sea view”
Suparno67, 14 Nov 2016 | Read review
5 of 5