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Kempinski Hotel Xiamen

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#11 of 1,225 Hotels in Xiamen
Certificate of Excellence
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143 Reviews from our TripAdvisor Community

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There are newer reviews for Kempinski Hotel Xiamen
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Showing 89: English reviews
Chicago, Illinois
Reviewed 15 August 2016

We had a room in the executive level, so that gave us access to the executive level cafe, and FREE LAUNDRY (!) The staff aren't trained - seems very young and inexperienced. The executive level cafe was very nice with good food - but not worth the extra you'd have to pay for kidsee

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Helpful?
1Thank NG_2007
Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest: It is indeed my pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comment regarding the staff, and we shall address it accordingly. I sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Hyderabad
Reviewed 2 August 2016

Visited for business purpose. Got stay at 20th floor. Great view (lake-side). Staff is courteous and supportive. Variety of food options (including Indian veg) though limited option in vegetarian. Spacious room with full amenties. A truely five star stay.

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Helpful?
Thank Deepawl
Jenny P, Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest, It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and glad to hear that you enjoyed your stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Shanghai, China
Reviewed 30 July 2016 via mobile

Stayed one night at the Kempinski. The team is extremely friendly and always smiling. Urgent Laundry was done within 2 hours. The food in the Chinese restaurant tastes really good, we even reordered the beef as it was so excellent. Everyone is very attentive. I'll stay again at the Kempinski.

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Helpful?
Thank ThomasLudwig
Jenny P, Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest, It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and glad to hear that you enjoyed your stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Australia
Reviewed 1 July 2016

When you are on business it is always great to have a nice place to come back to. Ok so I had one of the premium rooms but these guys do it so well. Gorgeously decorated rooms, almost too comfortable. The breakfast buffet must be one of the most extensive I have ever seen, magnificent. Staff are well versed in...

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Helpful?
Thank ColinX100
Jenny P, Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest, It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and glad to hear that you enjoyed your stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Singapore, Singapore
Reviewed 25 June 2016

It would have been awesome if not for the wifi that you keep having to click 'I Agree' before you can access internet. The breakfast is pretty good and even have authentic German sausages. Looks like a very popular hotel with lots of international guests. You should also check out the Paulaner German restaurant which serve fresh beer from their...

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Helpful?
Thank Erico2709
Jenny P, Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest: It is indeed my pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comment regarding internet access, and we shall address it accordingly. I sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Hong Kong, China
Reviewed 26 May 2016

Situated near a small lake in the city centre. Close proximity to the entertainment part of Xiamen. Large lobby with a nice bar. Staff in reception was very professional, kind and helpful even though we were a little demanding, asking for lounge access and other fringe benefits. Rooms are large and bed very comfortable, nice view over the city. Very...

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Helpful?
Thank Martin S
Jenny P, Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest, It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and glad to hear that you enjoyed your stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Athens, Georgia
Reviewed 23 May 2016

I stayed for 3 nights while I was in Xiamen on business. This was my first time in the city so I have no other local hotels to compare it to, but my experience was excellent with facilities and service well up to international standards. The building itself was striking, and the rooms large and comfortable. It was not always...

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Helpful?
Thank holtspa
Jenny P, Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest, It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and glad to hear that you enjoyed your stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Amsterdam, The Netherlands
Reviewed 18 May 2016

Very friendly staff, helpfull and quickly to assist when I needed support. Excellent buffet at the breakfast, best I ever experienced. The rooms are good, bathroom is spacious with superb shower. Always happy to come back here, always a really nice time!

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Helpful?
Thank PeterImmink
Jenny P, Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest, It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and glad to hear that you enjoyed your stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Reviewed 13 May 2016

The hotel is pretty nice and the rooms are decently sized, appointed, and clean. The breakfast buffet is above par and impressed me with it's selection and quality. I was given a seat that was wet though, and after I told the waiter it was wet, they simply swapped chairs for me with the table beside mine, thus most likely...

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Helpful?
Thank Robert D
Jenny P, Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest: It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated. May I take this opportunity to apologize that we have not met your expectation during this time you stayed with us. And continuously improve our services and hotel facilities/equipments is...

Amsterdam
Reviewed 10 May 2016

We reserved a suite and we were upgraded to a suite in the higher category. We liked this. The room was dirty. In the hall of the room a lot of small things were laying on the floor. There were long black hairs on the floor in the bathroom, next to the toilet. We informed the Executive Lounge and they...

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Helpful?
1Thank Dutchguy71

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Kempinski Hotel Xiamen, ideally located in the heart of the city overlooking the scenic Yundang Lake, features 460 luxury rooms and suites including Kempinski Executive Floors with 24 hour butler services, 5 innovative Food and Beverage options, plus over 2,600 square metres of meeting and banqueting facilities, a chic Wellness Centre that includes a gym with state-of-the-art equipment and a large indoor pool, a Business Centre, branded retail space, and the exclusive K SPA with 17 luxury treatment rooms providing unique Tea Inspired therapies. ... more   less 

Additional Information about Kempinski Hotel Xiamen

Address: No.98 Hubin Middle Road, Siming District, Xiamen 361004, China
Region: China > Fujian > Xiamen
Price Range: ₹ 8,035 - ₹ 12,940 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kempinski Hotel Xiamen 4.5*
Number of rooms: 460
Reservation Options:
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Hotel Style:
#8 Business Hotel in Xiamen
#8 Spa Hotel in Xiamen
#11 Luxury Hotel in Xiamen
#23 Best Value Hotel in Xiamen
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Questions & Answers

Questions? Get answers from Kempinski Hotel Xiamen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel overlooks the lake, do choose a room with lake view.”
 of 5 bubbles leeyslee, 2 Dec 2016 | Read review
“Ask for lake view”
 of 5 bubbles JohnvanH61, 17 Oct 2016 | Read review
“Lake view - as high up as possible. 15th floor and up are good”
 of 5 bubbles StianO591, 4 Sep 2016 | Read review
“Try to get top floors with lake side views.”
 of 5 bubbles Deepawl, 1 Aug 2016 | Read review
“Ask for lake view, high floor”
 of 5 bubbles ColinX100, 1 Jul 2016 | Read review
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