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Kempinski Hotel Xiamen

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#12 of 1,230 Hotels in Xiamen
Certificate of Excellence
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Kempinski Hotel Xiamen
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144 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Singapore, Singapore
Reviewed 3 December 2016

Room: The room is modern and spacious. Bed is soft and comfy. (as opposed to some hotels that have hard beds) Toilets are modern. Cleanliness needs improvement especially in the shower room where there are signs of mold at the corners of the shower room (not too bad condition though, but do improve) Pros: The hotel has 3 restaurants, this...

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Helpful?
Thank leeyslee
Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest: It is indeed my pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comment regarding the cleanliness in the shower room, and we shall address it accordingly. I sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Shanghai
Reviewed 26 November 2016

Positives - check in and out was quick and efficient. Gym was spacious and fully equipped. Right on the lake with spectacular views if you end up on a high floor. Negatives - most of the staff seemed to be new or lacked any training. Often they seemed to be busy checking their phone rather than doing their job. Pretty...

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Helpful?
Thank ajhlee
Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated. May I take this opportunity to apologise for the inconveniences you encountered during your stay. Rest assured we shall address the points you mentioned appropriately and I sincerely trust you...

Switzerland
Reviewed 22 November 2016 via mobile

Second time I have stayed here. Rooms are modern, spacious and extremely comfortable. Bathrooms are large, with bath and rain shower. Breakfast buffet is varied and very high quality. There are two restaurant options. A German style restaurant and an international buffet, which ate both very good, particularly the buffet. Highly recommend.

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Helpful?
Thank John N
Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest: It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and glad to hear that you enjoyed your stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Auckland Region, New Zealand
Reviewed 18 November 2016 via mobile

Located in a standout high rise in the middle of Xiamen city, Kempinski is a great 5 star hotel for business travellers and families. The complex is large and very spacious. The lobby is quite Grand and the music from the grand piano is very welcoming. The rooms are what you would expect in a modern hotel. Business desk, large...

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Helpful?
Thank Michael T
Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest: It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and glad to hear that you enjoyed your stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Reviewed 5 November 2016

One of the best experiences in our worldwwide network. Very helpful staff. Excellent rooms. The bar on GF is a bit noisy ( music too loud for comfort ). Overall good knowledge of the English language. However some staff are "chinese only "

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Helpful?
Thank Ronald B
Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest: It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and glad to hear that you enjoyed your stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Dubai, United Arab Emirates
Reviewed 18 October 2016

Amazing friendly personnel, always smiling and willing to help. Spacious and very clean rooms, best breakfast serving i have ever seen, more then enough choice for any nationality. Good food and live music in their Paulaner restaurant. When back in Xiamen will certainly come back to this hotel

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Helpful?
Thank JohnvanH61
Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest, It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and glad to hear that you enjoyed your stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Vancouver, Canada
Reviewed 16 October 2016

Stay here for a night as I was transitioning through xiamen. Check-in was quick. The room was big, spacious, and clean. Got a nice room looking at the lake. The water pressure in the rain shower head is great! Bed is comfy. Breakfast buffet has a great selection! Although the room was for 2 people, it only came with 1...

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Helpful?
Thank beautifulnc3210
Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest, It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and glad to hear that you enjoyed your stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Oslo, Norway
Reviewed 5 September 2016

This is your "typical" Asian luxury hotel - though this being 4*+, i.e. not quite up there, but still very good. Everything is clean and in order. The rooms are spacious (stayed at standard room), bed comfy and level of cleaniness high (no remarks whatsoever). The lunch and breakfast buffet are both VERY tasty with a WIDE variety of choices...

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Helpful?
Thank Stian O
Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest, It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and glad to hear that you enjoyed your stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

Paris
Reviewed 3 September 2016

Room OK. Far from being new though. Very large bathroom with a view. The problem was that the room temperature was much too high (we stayed in August) with no possibility to get cooler air. A big problem when you choose a 5 star hotel to rest after a long trip! Service was not at all up to the standards...

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Helpful?
1Thank Mikeworld
Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest: It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated. May I take this opportunity to apologise for the inconveniences you encountered during your stay. Rest assured we shall address the points you mentioned on air-condition and service appropriately and...

Hyderabad
Reviewed 23 August 2016 via mobile

Stayed for one night with my colleague . Location is sort of ok, not so far from the main place . Rooms are ok , nothing exceptional . Didn't get a chance to use or experience other facilitates or food as left early morning to the airport . Would like to try another hotel next time .

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Helpful?
Thank IamWanderer
Jenny P, Public Relations Manager at Kempinski Hotel Xiamen, responded to this review

Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated. I sincerely trust you will allow us the opportunity to welcome you back to Kempinski Xiamen during which time you may experience the other facilities or food. Once again I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Kempinski Hotel Xiamen, ideally located in the heart of the city overlooking the scenic Yundang Lake, features 460 luxury rooms and suites including Kempinski Executive Floors with 24 hour butler services, 5 innovative Food and Beverage options, plus over 2,600 square metres of meeting and banqueting facilities, a chic Wellness Centre that includes a gym with state-of-the-art equipment and a large indoor pool, a Business Centre, branded retail space, and the exclusive K SPA with 17 luxury treatment rooms providing unique Tea Inspired therapies. ... more   less 

Additional Information about Kempinski Hotel Xiamen

Address: No.98 Hubin Middle Road, Siming District, Xiamen 361004, China
Region: China > Fujian > Xiamen
Price Range: ₹ 8,031 - ₹ 16,200 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kempinski Hotel Xiamen 4.5*
Number of rooms: 460
Reservation Options:
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Hotel Style:
#8 Business Hotel in Xiamen
#9 Spa Hotel in Xiamen
#12 Luxury Hotel in Xiamen
#27 Best Value Hotel in Xiamen
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Questions & Answers

Questions? Get answers from Kempinski Hotel Xiamen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel overlooks the lake, do choose a room with lake view.”
 of 5 bubbles leeyslee, 2 Dec 2016 | Read review
“Ask for lake view”
 of 5 bubbles JohnvanH61, 17 Oct 2016 | Read review
“Lake view - as high up as possible. 15th floor and up are good”
 of 5 bubbles StianO591, 4 Sep 2016 | Read review
“Try to get top floors with lake side views.”
 of 5 bubbles Deepawl, 1 Aug 2016 | Read review
“Ask for lake view, high floor”
 of 5 bubbles ColinX100, 1 Jul 2016 | Read review
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