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Hotel Costaustralis

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Traveller (361)
Room & Suite (112)
Dining (21)
Overview
Pedro Montt 262, Puerto Natales 6160000 Chile See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (709)
Filter reviews
219 results
Traveller rating
63
104
34
7
11
Traveller type
Time of year
LanguageEnglish
More languages
63
104
34
7
11
Show reviews that mention
All reviews waterfront room hotel lobby torres del paine tour group nice hotel one night the main square public areas lake and mountains excellent location breakfast buffet comfortable beds good size in town great room triple room sitting area
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1 - 5 of 219 reviews
Reviewed 2 days ago

The position on the waterfront is very attractive, and the view from the front in the morning is sensational. But the evening we were there, the restaurant was reserved for a small private party, and the bar was completely unable to cope with the demand...More

Thank Alan A
Response from Gema E, Manager at Hotel CostaustralisResponded yesterday

Dear guest: Thank you very much for writing us and leave all your comments. We regret the bad feeling with which you leave from the hotel and if you felt that our service was not what you expected. The truth that our spirit is the...More

Reviewed 1 week ago

Right on the waterfront, perfect location for sunrise/sunset. Excellent hotel, service, rooms small but nice. Dinner at the hotel restaurant was very good. Strolling along the waterfront in front of the hotel in the evening and morning was a highlight of Puerto Natales.More

Thank JohnandJaneS
Response from Gema E, Manager at Hotel CostaustralisResponded 1 week ago

Dear Janes: Thank you very mucha for all your really good comments. Its just Right on the waterfront with a perfect view. Our chef said you " thanks" for the " very good dinner". All staff wish you: Have a good journey return home. Best...More

Reviewed 2 weeks ago via mobile

Wir jamen nach 3 Stunden Fahrt mit 30 anderen Gästen um 5 Minuten vor Mitternacht ausgetrocknet an. Die Bar schloss pünktlich um Mitternacht. We arrived shortly before midnight after 3 hours drive from the next airport. We were vety thirsty. The Bar closed as planned...More

Thank Wolfgang V V
Response from Gema E, Gerente at Hotel CostaustralisResponded 2 weeks ago
Google Translation

Lieber: Danke fürs Schreiben. Wir haben mit unserem Barkeeper nachgefragt und waren gestern im Hotel angekommen, und sie näherten sich...More

Reviewed 4 weeks ago via mobile

A good standard hotel on the waterfront of Puerto Natales. Helpful staff and comfortable, well appointed rooms. Included breakfast was excellent. Only a couple of hours from Torres del Paine National Park.

Thank PeteC166a
Response from Gema E, Manager at Hotel CostaustralisResponded 4 weeks ago

Dear Peter: Thank you very much for writing and thanks for that excellent. If you ever return, we hope to see you again at the hotel. ALL THE BEST. Gema Estrada.

Reviewed 30 September 2018 via mobile

The pictures are over exaggerated! The hotel does face the water but no room was provided to us despite our request 6 months ahead. The rooms were very small and the view we had was a roof top. The menu for room service was much...More

Thank kshamajay
Response from Gema E, Manager at Hotel CostaustralisResponded 1 October 2018

Dear guest: We regret that we have not met your expectations and that you find our photographs exaggerated. The truth that our soul is in the service and always attend to the best and most correct way. A cordial greeting. All the best. Gema Estrada.

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About
Description
Facing the fjord of Last Hope, Hotel Costaustralis stands out for its traditional building land marking the entrance of the city of Puerto Natales. Inside, it houses the history and traditions of the area with its More warm, personalized service along with its sober and elegant decor accented by the great presence of local pieces. Hotel Costaustralis boasts 110 comfortable rooms designed to provide total relaxation. They face an incredible sea view with the Patagonian Mountain in the background as well as first class facilities like full set of pillows, standalone desktop, LCD TV, bathroom full equipped and free wifi. The Hotel also offers a high-level food service. The kitchen abounds with typical food of the region, where you can taste the delicious Magellan Crab in his restaurant or a typical Calafate Sour at the bar. The Hotel CostAustralis' experience lets you live the Patagonia from its roots. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
110
Price range
US$ 147 - US$ 238 (Based on Average Rates for a Standard Room)
Also Known As
Costa Australis Puerto Natales
,
Hotel Costaustralis Puerto Natales, Aisen Region
Location
Chile > Magallanes Region > Puerto Natales
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
110
Price range
US$ 147 - US$ 238 (Based on Average Rates for a Standard Room)
Also Known As
Costa Australis Puerto Natales
,
Hotel Costaustralis Puerto Natales, Aisen Region
Location
Chile > Magallanes Region > Puerto Natales
Photos
Traveller (361)
Room & Suite (112)
Dining (21)
Pool & Beach (4)
Family and Play Areas (9)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Chrisw123
5 November 2018|
AnswerShow all 2 answers
Response from Gema E | Property representative |
Dear Guest: We are in Puerto Natales city, not in National Park sector. We have facilitiy with laundry. Best Regards. Gema Estrada.
0
Votes
mcs500
26 September 2018|
Answer
Response from baldassaredesimone | Reviewed this property |
Hi, I was there for business and I don’t know if they provide vegan food and excursion. Regards
0
Votes
Google Translation
chy606
25 October 2017|
Answer
Response from MaggieAu | Reviewed this property |
so sorry I was picked up all the time , but only small place. suggest you email the hotel and ask
0
Votes
Room Tips
"Make sure your room is at the front, unless the noise from the road bothers you"
444alana
3 days ago
Read review
"Rooms all very comfortable"
davidcI8078LF
4 Mar 2018
Read review
"rooms with a sea view are the best!"
459lilianc
27 Feb 2018
Read review
"Away from the elevators"
LeiaVirginia
25 Feb 2018
Read review
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