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Ibis Douala

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Ibis Douala
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317 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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Pattaya, Thailand
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

I stayed 1 night with a work colleague at the Ibis Douala and was instantly impressed with the professionalism and speed of check in. The Rooms are nice and clean and have everything you need in them. The restaurant is nice with Air con and the food was very nice. The service was also excellent. The front of house manager...

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Helpful?
Thank Tubz175
About Hotel's Favourite Review
Diane S, Responsable relations clients at Ibis Douala, responded to this review

Thank you so much for this avalanche of compliments! It is comments like yours that motivate more the employees of the hotel to do better. Thanks again. Diane SILUE

Accra, Ghana
Reviewed 4 weeks ago

-Improvement needed for check-in (Currently we have to wait too loong at the reception before being served) - Breafast starts too late - Airport shuttle is not adequate to certain traveller (Timeline to be adjusted) - Aging staff ( youngsters will be much better) - There is is no live band on Friday (then it is easy to get bored)...

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Helpful?
Thank 1988Gouf
Diane S, Responsable relations clients at Ibis Douala, responded to this review

Thanks for sharing with us; We will not fail to sensibilized our teams and to bring corrective actions on the various points mentioned. Regards, Diane SILUE

Switzerland
Reviewed 3 March 2017

This was the first time I've travelled to this part of Africa, and didn't really know what to expect. The hotel was comfortable and not too far from the airport. The room was well appointed & will good amenities, the AC worked well and amazingly quite quiet which is amazing. There was WIFI in the hotel which worked well &...

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Helpful?
Thank Lvll100
Diane S, Responsable relations clients at Ibis Douala, responded to this review

We enjoyed reading your comments regarding your stay in our hotel dear guest and we much appreciated. Always Feel welcome and see you soon ! Diane SILUE

Nairobi, Kenya
Reviewed 1 February 2017

I believe Ibis are among the best accommodation venues in Douala. Security is very good and the staff are bilingual in addition to being very courteous. My almost 2 months stay was without incidents and all continents are catered for cuisine wise. A paleo dieter can customize the available options on the menu to good effect.

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Helpful?
Thank Munguti N
Diane S, Responsable relations clients at Ibis Douala, responded to this review

Thank you for your positive comments that encourage the teams to do better always ! Diane SILUE

Reviewed 14 January 2017

From my point of entry till exit all members of staff some bilingual were very helpful and always willing to help. Rooms were clean and comfortable, the location of the hotel is very safe, a few minutes away from the airport with a shuttle service. The restaurant area is very relaxing and I admired the design and I was blown...

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Helpful?
Thank Hermann S
Diane S, Responsable relations clients at Ibis Douala, responded to this review

It's too much .... you're going to make us blush !! Thank you for all these compliments and encouragement dear client. Always Feel Welcome ! Diane SILUE

Reviewed 12 December 2016

Prompt service. Clean premises. Convenient for any work trip. The staff was available and ready to assist at any point of time. The pool is available 24/7 which is quite unique. Convenient distance from the airport and downtown.

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Thank Racine B
Diane S, Responsable relations clients at Ibis Douala, responded to this review

Dear Guest, Thank you for all those compliments that reflect our desire to be an Ibis like the others, simply ... Diane SILUE

Brussels, Belgium
Reviewed 2 December 2016

This hotel is well located in a safe area in Douala. The building is adequate however it needs an urgent revamping. No luxury but you have almost everything you need. Staff is very cooperative and efficient. Roos are rather small but clean. The restaurant clearly shows its French roots and food is remarkable as compared to African standards. Free wifi...

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Helpful?
Thank Arturito_Bxl
Diane S, Responsable relations clients at Ibis Douala, responded to this review

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diane SILUE

Reviewed 22 November 2016 via mobile

Ibis douala is one of the good hotel in douala. The price is acceptable when you compare other hotels. It is not luxury but the rooms are clean, the personnels are smiley. The restaurant is clean and you could see how they cook the meals. Only problem is the cook cheif do not wear gloves to your hands. They try...

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Helpful?
Thank Bogac A
Diane S, Responsable relations clients at Ibis Douala, responded to this review

It's too much dear client .... you're going to make us blush !! Thank you for all these compliments and encouragement. Diane SILUE

Reviewed 10 November 2016 via mobile

The hotel is located in one of the safest areas in Douala, Walking around at any time of the day is fine, just don't walk too far, The breakfast is very nice, you can order any style of eggs you like, all is fresh and clean. Also dinner is not bad at all... The room is small but still clean...

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Helpful?
Thank Gal S
Diane S, Responsable relations clients at Ibis Douala, responded to this review

Dear Client, Thank you for all these compliments that reflect our desire to be an Ibis like the others, simply ... Diane SILUE

Nairobi, Kenya
Reviewed 26 September 2016

The Ibis hotel is clean, well located, and has the most helpful staff I've encountered in any Cameroonian hotel. No frills (besides a small pool), but the hotel is definitely up to the standards of a large Western hotel chain. It was a lovely place to return to, and I will no doubt be back. The neighborhood is central yet...

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Helpful?
Thank Elizabeth D
Diane S, Responsable relations clients at Ibis Douala, responded to this review

Thank you for your positive feedback that encourage teams to do better. Diane SILUE

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Ibis Douala hotel is located in the centre of the Bonanjo business centre and 5 km from the Akwa theatre district. Free shuttle service between the hotel and the airport 7 km away. Offering all the amenities of a higher class of establishment, the hotel has 160 air-conditioned rooms and a meeting room for organising seminars and conferences. You will also find a restaurant, a bar open 24/24, a terrace with a swimming pool and closed parking, free and guarded. ... more   less 

Additional Information about Ibis Douala

Address: Rue Pierre Loti, Bonanjo 184, Douala BP 12086, Cameroon
Region: Cameroon > Littoral Region > Douala
Price Range: ₹ 5,397 - ₹ 7,640 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Douala 3*
Number of rooms: 160
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Also Known As:
Ibis Douala Hotel Douala
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Douala staff and other travellers.
4 questions
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Questions? Get answers from Ibis Douala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing comes up in my mind”
1988Gouf, 28 Mar 2017 | Read review
“Snag a room further from the elevator, which can be a little noisy”
elizabethdO1747ZR, 26 Sep 2016 | Read review
“Rooms away from lifts are better”
B4102YZpauls, 22 Aug 2016 | Read review
“accessibility, Safe location”
Shaun_D5, 26 Jun 2016 | Read review
“average stay”
786paramjeets, 9 Jun 2016 | Read review
5 of 5