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Hotel Serena Palace

Boulevard de la Republique BP 4330 | Immeuble Aston, Douala, Cameroon
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Lowest prices for your stay
29/10/2017Check In 30/10/2017Check Out
1 room, 2 adults, 0 children
US$ 86
US$ 87
US$ 86
Traveller (5)
Dining (2)
Hotel & Grounds (13)
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Overview
  • Excellent7%
  • Very good23%
  • Average32%
  • Poor15%
  • Terrible23%
8 Sep 2014
“Rooms need refurbishment”
4 Jan 2014
“Mr”
Free Wifi
Free Parking
Breakfast included
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Multilingual Staff
Wheelchair Access
Conference Facilities
Laundry Service
Shuttle Bus Service
3.0 Star Hotel
All hotel details
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Star Land Hotel
120 reviews
#2 of 32 hotels in Douala
 
Vallee des Princes
23 reviews
#9 of 32 hotels in Douala
 
Hotel Laguna Palace
3 reviews
#15 of 32 hotels in Douala
 
Hotel Prince de Galles
68 reviews
#6 of 32 hotels in Douala
 
Rooms
29 Oct30 Oct
|
1 room, 2 adults, 0 children
Standard Room

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Standard Room

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Reviews (13)
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1 - 5 of 6 reviews

Reviewed 8 September 2014

Stayed in early September 2014. The receptionist was nice, adorable and she was very helpful. However,my room was in a really bad state: stinking toilet, not enough towels, AC didn't work and bedsheets didn't seem to be very clean. Food is average and the personnel...More

1  Thank Facts O
Reviewed 4 January 2014 via mobile

Reception personnel have obviously not received any training for that position. Rooms are average, most are now in need of some refurbishment. Bed sheets and pillow cases were of a dubious color in some rooms I visited before choosing a room. Plumbing in the toilets...More

2  Thank Jeansanspeur
Reviewed 5 March 2013

This hotel does not seem to be part of the greater Serena chain of African hotels but would seem to be passing itself off as being of that standard through use of the name. I was placed in this hotel courtesy of Air France flight...More

1  Thank Windowseatview
Reviewed 9 April 2012

Stayed at this hotel for a night on the 18th of February 2012, paid with a visa card and a few days later on I observed from my bank statement that my expenses had been charged twice. Called the hotel from Kenya as I was...More

4  Thank Muko_12
Reviewed 14 February 2012

I wanted to get some information and rates for this hotel after I heard it was a nice and relaxing hotel. Upon arrival I was confronted by the rudest and most unhelpfull receptionist I ever met. Not only did she refuse to give me the...More

5  Thank Frederic V
Star Land Hotel
120 reviews
#2 of 32 hotels in Douala
 
Vallee des Princes
23 reviews
#9 of 32 hotels in Douala
 
Hotel Laguna Palace
3 reviews
#15 of 32 hotels in Douala
 
Hotel Prince de Galles
68 reviews
#6 of 32 hotels in Douala
 
About
Amenities
  • Top amenities
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Hotel Amenities
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Details
  • Price range
  • US$ 79 - US$ 88 (Based on Average Rates for a Standard Room)
  • Hotel class
  • Room types
  • Suites
  • Number of rooms
  • 100
  • Reservation Options
  • TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Cancelon, Hotels.com, TripOnline SA and Hotwire so you can book your Hotel Serena Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
  • Location
  • Cameroon >
  • Littoral Region >
  • Douala
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Traveller (5)
Dining (2)
Hotel & Grounds (13)
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