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Empress Angkor Resort & Spa

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386 Reviews from our TripAdvisor Community

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There are newer reviews for Empress Angkor Resort & Spa
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Showing 251: English reviews
Auckland, New Zealand
Reviewed 28 November 2016 via mobile

As per a previoys review we had a pretty average to poor expereience at this hotel - and felt it was not worthy of a 4.5 * rating at all. We were staying for 3 nights last week (Nov 2016). Our first room was musty with mold and was previously used by a smoker, no hot water, very noisy air...

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Helpful?
Thank kiwicrusher
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear kiwicrusher, Warm greeting from Empress Hospitality Group, Siem Reap! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa to improve our service for the next guest. We will ty to fix the problem have been happended on you. We look forward to welcoming you back home again for...

Kuala Lumpur, Malaysia
Reviewed 26 November 2016

1. Wifi disappears in my room. i had to be outside of the room. even with my door open was also not good. 2. Not enough coffee provided 3. The light in the room is so bad 4. Very difficult to do work in the room as not a proper table and chair provided. 5. Charge USD20 for my friend...

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Helpful?
1Thank drfauzims
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear drfauzims, Warm greeting from Empress Hospitality Group, Siem Reap! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa. On behalf of Hotel Management, I would like to apologise all the problem have been happended on you. regarding to the WIFI on that period has problem from government and...

Mumbai, India
Reviewed 23 November 2016

We stayed at this hotel for 1 night as it was very close to the airport and we had early morning flight. We reached 30 mins prior to the designated check in and were informed that the rooms aren't available and we can chill at the lobby. We were provided with some ice tea and we sat and chatted around....

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Helpful?
1Thank Divs_Kataria
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Divs_Kataria, Warm greeting from Empress Hospitality Group, Siem Reap! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa. It is our honored that you have given us high review. I am extremely exited to hear that you are immensely loving our best customer service of all our staff....

larbert
Reviewed 12 November 2016

We arrived and had booked and paid for a deluxe family room which is essentially two adjoining rooms, but had made sure it was two double rooms with a pool view and two balconies, this was on our confirmation from Expedia. They tried to put us a lower quality superior room with only one balcony and the pool view was...

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1Thank alfromlarbert
Chiang Mai, Thailand
Reviewed 6 November 2016

Good 4* hotel located near the airport on the outskirts of Siem Reap. A courtesy mini-bus into town is available in the evening. Taxis and other forms of local transport are always available at the entrance if you wish to go into town for a fixed and modest rate. Substantial Breakfast Buffet is provided. Snacks are available from the poolside...

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1Thank thaires23a
Pau, France
Reviewed 1 November 2016

Stayed there for 7 days in Oct. 2016. In general the quality is good. Rooms are large. Bed mattress is relatively hard. The bad thing with the rooms is that the light in the rooms is very poor, I had two rooms rented 222 and 224, one was properly illuminated, the second one... . Ventilation fan in the bathroom is...

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1Thank Julian P
Reviewed 30 October 2016

This hotel is located near the airport and is an easy drive to Angkor Wat and close to Siem Reap town. The staff were very friendly and helpful and the rooms were clean and well-kept. There isn't much immediately around the hotel to eat or visit. The highlight of our stay was our tuk tuk driver from the hotel named...

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1Thank Megan P
Reviewed 18 September 2016 via mobile

Spent 3 days here and was well looked after - free transfers to/from airport, friendly staff and hotel food was nice! Breakfast was catered for chinese visitors but tasty!!! Only bad thing was they had builders working in the hotel early and they woke me up at 8am on my lie in day!!!!!

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1Thank Kory M
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Sir, Warm greeting from Empress Hospitality Group, Siem Reap! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa. It is our honored that you have given us high review. I am extremely exited to hear that you are immensely loving our best customer service of all our staff....

Adelaide, Australia
Reviewed 13 September 2016

Good hotel staff very helpful. Beautiful grounds and outdoor bar. Little bit far from town but has evening free bus to pub street. No restaurants within walking distance. Cambodian style adds culture to your holiday

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2Thank Happywanderer5263
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Happywanderer5263, Warm greeting from Empress Hospitality Group, Siem Reap! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa. It is our honored that you have given us high review. I am extremely exited to hear that you are immensely loving our best customer service of all our staff....

Kuala Lumpur, Malaysia
Reviewed 12 September 2016

Firstly it was located within 5 minutes of a remork ride from the Siam Reap International Airport. The tuk-tuk rider was friendly but it was a bit pricey (USD 6) for a distance less than 0.5 kilometers. Hotel entrance was majestic with local Cambodian architecture, a warm welcome from the receptionist. The room was again majestic with wood carving at...

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Helpful?
1Thank arultravel
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear arultravel, Warm greeting from Empress Hospitality Group, Siem Reap! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa. It is our honored that you have given us high review. I am extremely exited to hear that you are immensely loving our best customer service of all our staff....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Planning a trip, anniversary or romantic holiday? Our Hotel offers you a chance to take a step back in time, where life moves at a much slower pace and the atmosphere is one of calm and peace. Relax and enjoy a getaway with each other in Siem Reap, the ancient City of Cambodia and the Angkor Wat Temples the most subdued and magical CityEmpress Angkor Hotel is a luxurious hotel offering 208 lavishly furnished rooms and wide range of facilities such as in-house spa, gym, outdoor swimming pool and Jacuzzi etc.Furthermore, each room is elegantly appointed rooms and suites are complemented by the finest personalities to make this one of Empress Angkor Hotel'best accommodation experiences. Air-Conditioning, bathropes, slippers and full list of in-room features one comes to expect of a true convenient hotel. Our premium floor offer stunning view across the city and tropical landscape view.The in-house restaurants serve a wide selection of Khmer and international dishes. ... more   less 

Additional Information about Empress Angkor Resort & Spa

Address: #888, Across Cambodia Cultural Village, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Price Range: ₹ 2,686 - ₹ 10,546 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Empress Angkor Resort & Spa 4.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Empress Angkor Siem Reap
Hotel Empress Angkor
Hotel Style:
#74 Family Hotel in Siem Reap
#87 Luxury Hotel in Siem Reap
#100 Spa Hotel in Siem Reap
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Questions & Answers

Here's what travellers have asked, with answers from Empress Angkor Resort & Spa staff and other travellers.
5 questions
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Winnipeg Canada
Winnipeg Canada

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Questions? Get answers from Empress Angkor Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a pool view in the extension for a good view, but quieter than being above the pool bar if you have children.”
 of 5 bubbles mortal123, 27 Feb 2017 | Read review
“Rooms towards the rear of the property are the quieter ones, overlooking the pool.”
 of 5 bubbles CAManda_2011, 23 Feb 2017 | Read review
“3 or 4 levels up with balcony, views of pool, lovely quiet”
 of 5 bubbles lyndam612017, 4 Feb 2017 | Read review
“Try and see if there are any refurbished rooms”
 of 5 bubbles 277julianp, 1 Nov 2016 | Read review
“Pool view with balcony is great.”
 of 5 bubbles Happywanderer5263, 13 Sep 2016 | Read review
5 of 5