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Ibis Cotonou

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Ibis Cotonou
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167 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Abidjan
Reviewed 6 days ago NEW

It might be me, but I could not help compare this with the Ibis in Abidjan. Staff need more training, here. On check in, the printer was not working. So I did not get a receipt. One week down, I still have not received it, despite the fact that I put down my Accor Membership info. No receipt, no points....

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Helpful?
Thank NnennaWestAfrica
Pittsburgh, Pennsylvania
Reviewed 14 December 2016

This is a decent place, period. The rooms are small and on the basic side, but they are clean and with a working (and quiet) aircon. The bathrooms are likewise small but very clean and functional. Breakfast is buffet-style and I found it very good; it includes cold cuts (two kinds of ham, cheese, good bread rolls). The hotel has...

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Helpful?
Thank Marta L
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Guest, We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely....

Louvain-la-Neuve, Belgium
Reviewed 18 November 2016

This year I went to Cotonou (Benin) which is located in the north west of Africa. I went there with my family and we put up in the hotel Ibis Cotonou. It was so amazing. It was always sunny, the food was excellent (very tasty and colorful). We went to the beach and the water was at the perfect temperature....

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Helpful?
Thank fidegnonmarie
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Mr FIDEGNONMARIE, We thank you for your comments regarding your stay at IBIS Cotonou with your family. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at...

Nairobi, Kenya
Reviewed 29 October 2016

The staff badly need to be trained in the BASICS at this hotel- from being shouted at by staff to being asked for money by staff- this hotel is a total JOKE. Do not stay here, unless you want a laugh!

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Helpful?
Thank 128jonas
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Mr JONAS, We have received your comments regarding your last stay in IBIS Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. Could you please tell...

London
Reviewed 28 October 2016

The receptionists at this hotel are rude and unprofessional, I would not stay here if you can avoid it. They even shouted at me. Not the service or manner you expect when paying more than is justified for a budget hotel out of necessity as there are few options in Cotonou.

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Helpful?
Thank JennaandJohn
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Jenna and John, We have received your comments regarding your last stay in IBIS Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve. We continuously give training to our staff as...

Ahmedabad, India
Reviewed 22 September 2016

Nice, comfortable and cozy rooms along with friendly people at the Reception & at the Bar making it very satisfying. Breakfast is good and need improvement keeping vegetarian guest in mind. I must say its a value for money deal for the business travelers.

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Helpful?
Thank Vinaycare
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Guest, We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely....

Reviewed 17 September 2016 via mobile

Rooms are basic;breakfast : what you need; dinner: none For dinner go to next hotel=Novotel Is same owner/ better service/ food - Rooms ibis airco ok/bed ok/badroom ok/internet slow, but ok. Conclusion: make a combi of Ibis for room and Novotel for food&dinner

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Helpful?
Thank Maarten v
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Mr Maarten, We have received your comments regarding your last stay in IBIS Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We inform you that...

Reviewed 10 September 2016 via mobile

Nice hotel and half the price of novotel Difference in accommodation but staff equally nice. With access to novotel grounds, ibis represents better value Free airport shuttle. Wifi poor. Free breakfast thats not bad. All in all a better than average w africa hotel.

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Helpful?
Thank James A
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Mr James, We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours...

Reviewed 20 August 2016 via mobile

Ladies and gentlemen .... If you like nice bedroom and clean bathroom, go to this hotel.. All the other hotels were not as clean and comfortable. Hotel du Lac was ranked number number 1 in Cotonou... When we went there it was a disaster so we rushed back to Ibis.. We stayed at Ibis for 14 nights and the staff...

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Helpful?
Thank sly c
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Guest, We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely....

Mumbai, Maharashtra, India
Reviewed 20 July 2016

The rooms are comfortable, having the necessary furniture and amenities. No refrigerator. Wi-fi was weak & got disconnected frequently. Have to log-in frequently. Choose garden facing room. Security is good. Breakfast buffet is quite adequate spread. For meals & essential requirements, the Novotel (same compound) restaurant & shop may be used. Bills can be signed & posted to the room...

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Helpful?
Thank Bankim-Kreena
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear M. Bankim-Kreena, We have received your comments regarding your last stay in IBIS Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We are in process...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Right by the sea, the IBIS COTONOU is located in the heart of the business district, 10 minutes from the city centre. The hotel offers 101 air-conditioned rooms with WiFi access, 3 of which are adapted for persons with limited mobility. A bar, a 24 hoursnack service and private parking are at your disposal. Enjoy lunch or dinner at the NOVOTEL COTONOU's "ORISHA" restaurant, located on the same site. Animals are accepted. ... more   less 

Additional Information about Ibis Cotonou

Address: 1821 Boulevard de la Marina, Cotonou, Benin
Region: Benin > Littoral Department > Cotonou
Price Range: ₹ 5,651 - ₹ 7,285 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Cotonou 2*
Number of rooms: 101
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Cotonou staff and other travellers.
1 question
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Virginia
over a year ago

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Questions? Get answers from Ibis Cotonou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose garden facing rooms”
 of 5 bubbles Bankim-Kreena, 20 Jul 2016 | Read review
“Front side rooms”
 of 5 bubbles DilipGupta75, 2 Sep 2015 | Read review
“no tip required, all rooms are like a prison cell - COMPACT!”
 of 5 bubbles devoeo, 12 Jun 2015 | Read review
“Avoid the budget priced rooms, if you are looking for living room space!”
 of 5 bubbles EdwardPaulG, 19 Jun 2014 | Read review
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