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Country Inn & Suites By Carlson, Alexandria

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Country Inn & Suites By Carlson, Alexandria
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203 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 203: English reviews
Saskatchewan, Canada
Reviewed 6 days ago NEWvia mobile

My wife says we would definitely stay here again. It's not perfect but neither am I. We had everything we needed. The shower was hot and lots of pressure. Wifi worked great. Breakfast was well stocked and clean. Everyone of hotel staff was very friendly. Beds were comfortable. The computer in the lobby didn't work but front desk offered to...

Thank KittyHawk71
Reviewed 1 week ago via mobile

Upon arrival I stood at the front desk for 10 minutes before anyone came to assist me. There was no bell or anything to ring for assistance either. Staff was quiet. Our room was freezing when I walked in. Didn't even want to take my coat off!!! Nasty stains on the carpet and it smelt funny. We had a half...

Thank Amber E
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Alexandria, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We do apologize for the condition of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

Champlin, United States
Reviewed 4 weeks ago

Thank Sherry S
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

Reviewed 5 weeks ago

Thank Susan C
Reviewed 16 October 2016

The positive: The front desk staff were friendly. The negatives: This place isn't clean, from the entry way, to the hallways and rooms. The bathroom not only has lots of peeling paint, but many hairs that were not ours, event hairs on our beds. Our room was not serviced after our first night still at 1:30pm and from the service...

Thank SJVollmer
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I am sincerely sorry for all the issues you had while staying at the hotel. I will speak to all of the staff and hope you have a great week.

Madison, WI
Reviewed 15 October 2016

I found this hotel on TripAdvisor and it had OK ratings so I thought I would try it. When we checked in we found that we had been assigned a 2nd floor room and that there was NO ELEVATOR. After talking to the inappropriately dresses desk person (wearing a wrinkled, untucked shirt and a cocked hat with an embroidered emblem...

Thank WIJourney
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I do apologize for not having an elevator, but am happy that the staff did find a room for you on the first floor so you didn't have to carry your luggage up any stairs. I hope you have a wonderful week.

Willmar, United States
Reviewed 9 October 2016

Thank Thomas R
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

Omaha, Nebraska
Reviewed 27 September 2016

Thank 689gracea
Metro Minneapolis-Saint Paul, Minnesota
Reviewed 26 September 2016

Thank DaSooz
Alexander, United States
Reviewed 19 September 2016

Thank Theresa S
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

29 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (15)
Bathroom (5)
Room/Suite (8)
Hotel & Grounds (1)
Other (1)

Management photos: Courtesy of the property manager

All Management Photos (14)
Room/Suite (9)
Other (5)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Alexandria

Address: 5304 Highway 29 South, Alexandria, MN 56308
Region: United States > Minnesota > Alexandria
Price Range: ₹ 5,449 - ₹ 8,105 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Country Inn & Suites By Carlson, Alexandria 2*
Number of rooms: 63
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Also Known As:
Country Inn Alexandria
Alexandria Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Alexandria staff and other travellers.
1 question
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Plymouth, Minnesota
over a year ago

See all questions (1)

Questions? Get answers from Country Inn & Suites By Carlson, Alexandria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator, be prepared to carry your bags up stairs.”
 of 5 bubbles WIJourney, 14 Oct 2016 | Read review
“choose first floor, otherwise you will be doing the stairs! Park in front of the building.”
 of 5 bubbles 102MjB, 24 Aug 2016 | Read review
“Note that no hdcp room or you will be assigned one before arrival”
 of 5 bubbles claytonarlenel, 26 Jul 2016 | Read review
“All rooms were good”
 of 5 bubbles Travelor0610, 6 Jul 2016 | Read review
“Ask for a courtyard room so you don't hear freeway noise-although can still hear the kids running in the hallways”
 of 5 bubbles bracelady69, 15 Dec 2015 | Read review
5 of 5
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