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We chose this place because it had a pool for the kids. They were truly frightened to stay here. The musty smell was so bad we kept the air conditioning turned down cold to try to dry it up a bit. There were no blankets...More
Thank Maureen K
Response from RODEWAYINN-MI399, Manager at Rodeway InnResponded 20 June 2018
Thank you for taking the time to answer for our online survey. I want to apologize for failing to exceed your expectations. We want you to know that your comments is very valuable to us and we will work very hard to fix all issues...More
staff is very rude....rooms are disgusting..room service never comes around....staff LIES to keep your deposit...stayed here for 12 weeks and staff refused our deposit....WILL NEVER RECOMMEND THIS HOTEL TO ANYONEMore
Thank Lorinda S
Response from RODEWAYINN-MI399, General Manager at Rodeway InnResponded 6 February 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More
My wife and I live in metro Detroit and I will make sure that everyone I come in contact with does not give this place their money. The assistant manager was very rude, my wife and I got a room that is the furthest from...More
Room was smelly. Carpet had stains all over. Holes in comforter. Toilet paper in toilet and when i flushed it water went everywhere even under the wall into the bed area.Manager gone for a week! Staff was friendly. A/C was filthy.
I have stayed in budget hotels in some of the poorest countries in the world and they all outshine this one. When we got in to the room, we could clearly smell cigarette smoke, despite the obvious NO SMOKING sign on the door. We looked...More