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Extended Stay America - Detroit - Auburn Hills - University Drive

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Traveller (4)
Room & Suite (14)
Dining (2)
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Overview
  • Excellent13%
  • Very good18%
  • Average20%
  • Poor18%
  • Terrible31%
29 Mar 2018
“University visit weekend ...”
4 Oct 2017
“Quality of the service”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Detroit - Auburn Hills - University Drive
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Offers from Extended Stay America - Detroit - Auburn Hills - University Drive
Special Offer: Save up to 10% TODAY!
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Reviews (44)
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21 - 25 of 42 reviews
Reviewed 15 March 2017

Many of the guest were too noisy and didn't seem to care about disturbing others. (Many children kept slamming doors and screaming in the halls - in all hours of the day and night.) Many of the guests cooked in the rooms, too. This smelled...More

Thank Mike H
Response from 00esa, General Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded 17 March 2017

Mike, thank you for sharing your feedback. I truly apologize for the noise issues you experienced and regret the inconvenience it caused. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for...More

Reviewed 15 March 2017

This is a very clean Hotel. Although the location is great, yet is a bit hidden. It also offered us free breakfast, and yes, the food was very delicious. The room we stayed in was very clean but somehow, a bit noisy. They were very...More

Thank Samuel A
Response from 00esa, General Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded 17 March 2017

Samuel, it was our pleasure hosting you at Extended Stay America - Detroit - Auburn Hills - University Drive, and thank you for sharing your review with future travelers. We are glad to read you enjoyed your stay and that our great hospitality and breakfast...More

Reviewed 4 March 2017

My room wasn't nearly as bad as some people have said. Sure, the rooms aren't the prettiest, but what did you expect? The bed was fine, pillow was fine, there was plenty of room and the heater worked for the cold night. My only real...More

Thank Vee_fra_Norge
Response from Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded 4 April 2017

Your feedback is important. Thank you for sharing. It is good to know you had a pleasant stay at our hotel and that our staff were able to provide you with excellent customer service. However, our housekeeping staff have been address on the issue with...More

Reviewed 27 February 2017

Carpet had white stains all over, blood on the bathroom door, bathroom floor dirty, dirty counter tops. Front desk is never attended. Had to wait 15 minutes for coffee to be made in the morning. Don't even offer mini bottles of lotion.

Thank emily g
Reviewed 10 December 2016

Best features of this hotel: Location near Oakland University, Chrysler World HQ, concert and sports venues, and downtown Rochester. Restaurants within walking distance. But let's talk about the hotel itself. I was recently there for a 6-night stay. I often stay in hotels and have...More

Thank lynnc99
Response from Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded 12 December 2016

Thank you for your recent review of your stay. I sincerely apologize for the cleanliness issues that you described. In response to your feedback, I will discuss your comments with the staff. Thank you very much for providing us with your feedback. If you would...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$ 83 - US$ 100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$ 83 - US$ 100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (4)
Room & Suite (14)
Dining (2)
Questions & Answers
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Miles W
6 May 2015|
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Response from juliebug25 | Reviewed this property |
None of the rooms that I saw, which were rooms that we're finished from the remodel, had a fireplace. They were still in the middle of the remodel when we stayed there. My guess is that none of them have a fireplace. Hope... More
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Room Tips
"Don't stay here!!!"
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"Try to book on the 2nd/3rd floor. All the rooms face the parking lot, but at least you're higher up."
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"Stay somewhere else."
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"Ask for a room that doesn't run along the road but the opposite direction since the hotel is in an L..."
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