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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

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Traveller (32)
Room & Suite (19)
Dining (1)
About
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room features
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
HOTEL CLASS
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Location
Full view
41Car recommended
Grade: 41 out of 100
37Restaurantswithin 1 km
2Attractionswithin 1 km
Reviews & more
138Reviews
48Photos
0Q+A
18Room tips
Traveller rating
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Popular mentions
Property's Favourite Review
Very nice room. We had a kitchenette and had everything we needed. The staff was friendly and polite. Room was clean and the bed was comfy. The parking area was well lighted and entrance is barrier free and no steps. If in the area again, will definitely stay here.
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Response from 00esa, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
Responded 6 days ago
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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We stayed for a week. We had a room with Mall view on the third floor which I liked it! You can ask for kitchen stuff like Plate and silverware. They also provide coffee maker and toaster. The only thing which I didn't like was that during our stay they didn't do room service.
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Response from 00esa, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
Responded 1 week ago
Atiyeh, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and had a comfortable stay with us. Also please know to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
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Nice place like I said Avi did an excellent job accommodating me.No problems everything was clean. Not a lot of noise, washer and dryer, it's just a nice place to go for an extended stay, while in Ann Arbor
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Response from 00esa, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
Responded 5 Sep 2018
Larry, thank you for the glowing review of Extended Stay America. We are delighted to know you loved our well-kept property and were especially impressed by the service provided by our courteous staff. We will be sure to share your compliments with the associate you mentioned for taking good care of you. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
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Just finished 2 night stay here because my usual hotel (Townsuites) was full. The staff was very nice, location fine, room clean. HOWEVER, I guess I didn't realize what type of hotel this was before booking. As it listed my room with a kitchen, I assumed it had the usual
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Response from 00esa, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
Responded 18 Aug 2018
Randy, thank you for sharing your feedback. We are happy to know you and your family liked our courteous associates as well as our your clean accommodation. However, we are sorry you were disappointed with our in-room amenities. Being an Extended Stay our suites are designed for guests staying multiple nights desiring home-like living and amenities such as hairdryers, and toiletries are available and complimentary at the front desk at any time. Also, kitchenware for your use is kept at the front desk to ensure cleanliness, and our team gladly delivers these upon request. We are reviewing this with our front desk team and have asked them to make sure we communicate this more clearly going forward. Thank you again for your feedback, and we hope to welcome you all back soon. Sincerely, Hotel Management
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The hotel is much less expensive than others in the area, but is really not good. The room is reasonably clean, but the bathroom is very small with no counter space. Also the door does not shut to the bathroom unless you lean against it, and then it is difficult to open and get
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Response from 00esa, Manager at Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
Responded 6 Aug 2018
Thank you for your review of our hotel. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We hope you all will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
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Album Categories
All photosTravellerRoom & SuiteDining
Broken Sofa Bed
simple kitchen
room
bathroom
Clean bed
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"If I got stuck again with no other available hotels, I'd bring wine glasses, corkscrew. hairdryer, etc"
"Stay somewhere else"
"Budget Quality"
"Rooms facing the expressway are going to hear expressway noises (duh)"
"right by mall with lots of restaurants"
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PRICE RANGE
US$ 62 - US$ 311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay ann arborann arbor extended stay
LOCATION
United StatesMichiganAnn Arbor
NUMBER OF ROOMS
111
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