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Sheraton Ann Arbor Hotel

Booking.comUS$ 154*
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GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Ann Arbor Hotel
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357 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Ann Arbor Hotel
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Showing 351: English reviews
Dayton, Ohio
Reviewed 19 June 2015

The hotel was in a good location for our visit. They had an electric car charging station which was great for us. We had some issues with the air conditioner, had to switch rooms twice, but in the end they tried hard to make it right. They refunded the one night we could not sleep in the heat after about...

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Helpful?
Thank chefbaby2013
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Chefbaby; Adequuate is everything we strive not to be. I am sorry that you had trouble with your air conditioning, we will look into the problem to ensure that it does not affect future guests stays. Although we did try to recover, it is obvious that our efforts failed to impress you. We hope that you will give us...

EVANSVILLE
Reviewed 19 June 2015

I am a creature of comfort and love the Sweet sleeper beds that the Sheraton is known for. Upscale accommodations, Shine signature bath products, Starbucks tea and coffee and the daily USA Today. Indoor and outdoor pools and work out room. I sleep really great and the privacy is protected for Starwood guest with a scan pass accessibility in the...

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Helpful?
Thank LAVERNE J
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Laverne; Thank you for taking the time to write a review about your experience at the Sheraton Ann Arbor! We love positive comments and will share them with our staff and associates. Please let us know if there is anything that we can do to make your stay even more enjoyable the next time you are in Ann Arbor....

Alabama
Reviewed 17 June 2015

great Hotel good breakfast close to Michigan University not walking easy ride from airport. had car but might have road shuttle. Wendy next door quick eats. downtown loaded with college still food places Pizza would be a good place to stay going to sporting events

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Helpful?
Thank AlabamaBuba
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Alabamabuba; Thanks for the positive feedback regarding your June stay at the Ann Arbor Sheraton. We value your commnets and look forward to your next stay with us. Please let us know how we can improve your experience the next time you travel to Ann Arbor. Regards, General Manager

Perth, Australia
Reviewed 15 June 2015

This was my third visit to the Sheraton in as many years. Over the last year the service has deteriorated to the point that it was a completely different experience to the other occasions and so bad, I will look elsewhere next time. The hotel has cut its staffing back which means there is no concierge, no one to help...

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Helpful?
2Thank Svensky
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Svensky; Thank you for providing feedback regarding your last stay at the Ann Arbor Sheraton. I am a new the new General Manager and your stay was in fact during the transitional period. That said, I will strive to achieve and exceed your past experiences with us. I apologize for the lack of service that you recieved and assure...

Michigan
Reviewed 26 May 2015

The Sheraton was very nice, quiet and only 15 minutes in traffic from U of M and downtown. We had breakfast on Sunday at eh hotel with a good buffet and cook to order omelets. The hotel allows dogs so if you need to bring the family pet it will be welcome.

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Helpful?
Thank Greenlandgirl
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Greenlandgirl, Thank you for staying and sharing the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please let us know if we can be of service in any way in the meantime. Hospitably yours, Steve Smyka & Staff

Los Angeles, California
Reviewed 26 May 2015

We've stayed here many times while visiting Ann Arbor. Very pleased with the staff, facilities, club lounge and room comfort. Bathrooms are a bit on the small side, but rooms are plenty deep for a hotel that is clustered among the other small town branded hotels. We've stayed at other such hotels in the area, including several Marriott properties -...

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Helpful?
Thank HikerBLA
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Bob G, Thank you for your business & the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. If I can be of service in the meantime, please call on me personally. Warm regards, Steve Smyka & Staff

United States
Reviewed 21 May 2015 via mobile

My family has stayed here four years now - same time every year. Next year we will break away and do something different. First, on a good note. Super nice staff. Nice property. Easy parking. If you get a good room, it is very pleasant. Great indoor and outdoor pool. Now for the problems. #1 - Reservations. Every year, this...

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Helpful?
Thank Filipendulous
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Filipendulous, Thank you for your loyalty and taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a...

London
Reviewed 21 May 2015 via mobile

Nice hotel with spacious rooms perfect for a business visit. Decent guest WiFi connectivity throughout the hotel. Friendly bar and front desk staff, breakfast was decent without being anything to write home about. A couple of fast food options nearby. Close to a mall and a short drive in to downtown Ann Arbor. Would definitely stay again if in AA.

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Helpful?
Thank Aaron R
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Aaron R, Thank you for your business & the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please let me know if I can be of service in the meantime. Sincerely, Steve Smyka & Team

Ardsley, New York
Reviewed 11 May 2015

My husband and I stayed here for graduation weekend. We were able to check-in at 2:30pm instead of 3pm which was very helpful because we had a Thursday graduation and plans for dinner beforehand. The queen size bed was very soft and the mattress was SO HIGH that I had trouble getting onto the bed (I am only 5'1"). Also,...

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Helpful?
Thank Susan A
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Susan A, Thank you for your business and taking the time to share your feedback. I appreciate both a great deal. Thanks for letting us know about the water pressure issue you experienced, we will look into that as it's not typically an issue here. Our shuttle does not run on Graduation or football weekends due to congestion &...

Salem, Massachusetts
Reviewed 5 May 2015 via mobile

Quiet, efficient and relatively soulless, that's the Ann Arbor Sheraton in a nutshell...not that there's anything wrong with that. Check in was efficient, the beds were comfortable and the club level lounge had enough provisions for us to make breakfast with, so overall, pretty nice. The real reason we close this hotel was that it provided free charging of our...

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Helpful?
Thank abecedarius
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Abecedarius, Thank you for your business and taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Warm regards, Steve Smyka & Staff

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome! The Sheraton Ann Arbor invites you to experience unparalleled service and accommodations while exploring Ann Arbor, Michigan. ... more   less 

Additional Information about Sheraton Ann Arbor Hotel

Address: 3200 Boardwalk St, Ann Arbor, MI 48108-1774 (Formerly Four Points by Sheraton - Ann Arbor)
Region: United States > Michigan > Ann Arbor
Price Range: ₹ 8,274 - ₹ 28,313 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Ann Arbor Hotel 3.5*
Number of rooms: 197
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Also Known As:
Sheraton Ann Arbor Hotel Michigan
Four Points Ann Arbor
Ann Arbor Four Points
Ann Arbor Sheraton
Hotel Style:
#1 Green Hotel in Ann Arbor
#10 Family Hotel in Ann Arbor
#12 Business Hotel in Ann Arbor
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Questions & Answers

Questions? Get answers from Sheraton Ann Arbor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer to stay on the Club Level whenever possible. It cost a little extra but its well worth it. They even have a happy hour every day”
R2526TYchrisc, 16 Mar 2017 | Read review
“if you're considering a suite check prices for 2 rooms instead”
sampchicago, 27 Jun 2016 | Read review
“Get a King room, preferable on the Club Floor if you want quiet comfort”
Q2336GSangelac, 14 Jun 2016 | Read review
“upper floors are quieter”
kco357, 30 Apr 2016 | Read review
“Pay for the club level, the benefits outweigh the costs!”
rracosky, 13 Jan 2016 | Read review
5 of 5
Booking.com
US$ 154* /night
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TripAdvisorUS$ 154
PricelineUS$ 154
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Prices are for 1 room, 2 adults
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