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The Kensington Hotel

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Traveller (82)
Room & Suite (33)
Traveller (82)
Room & Suite (33)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Kensington Hotel is the premier destination in Ann Arbor for overnight accommodations, your next meeting, wedding, family gathering or staycation. Conveniently located just of of I-94 and State Street exit near Briarwood Mall. Come enjoy our recently renovated guest rooms and Union!
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Property amenities
Pool
Free Parking
Room Service
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
Dry Cleaning
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Luxury
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Hotel packages
Location
Full view
50Car recommended
Grade: 50 out of 100
51Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Reviews & more
824Reviews
120Photos
6Q+A
100Room tips
Traveller rating
  • 408
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  • 118
  • 62
  • 34
Time of year
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Show reviews that mention
The standard staff were friendly, helpful and very polite. The Room Service was a disaster, perhaps they were just under-staffed but they confused rooms and took much too long to deliver (the wrong food) - that can happen though. Unfortunately, there was black mold and mildew n
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Review collected in partnership with this hotel
We recently visited Michigan for my daughters skating competition and stayed at the Kensington.
The stay was nice but most importantly was the friendly staff. Our initial problem was resolved by KP and Geoffrey did a fantastic job in the lobby with all our folks.
Thanks to both o
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Response from Ryan K, Manager at The Kensington Hotel
Responded 1 week ago
Good Evening Climber14847492186, Thank you for staying with us at the Kensington! We are thrilled to hear that you had a wonderful time with us and that any issues were rectified quickly and efficiently! Geoffrey and KP will be happy to hear that they had such a positive impact on your stay. We look forward to seeing you again! Best Regards, Ryan K Assistant Front Office Manager
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Have stayed here many times but appreciated the comfy beds, quiet rooms, beautiful atmosphere and helpful staff even more this time. Our kid had surgery in Ann Arbor and I came up to take care of her. They couldn’t have been more helpful. She had gluten free snacks readily availa
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Review collected in partnership with this hotel
Response from Ryan K, Manager at The Kensington Hotel
Responded 1 week ago
Good Evening Jill K, Thank you for choosing the Kensington and for providing such wonderful feedback! We are thrilled to hear that your return visits here continue to be amazing, and we are glad to hear that we can provide all the comforts of home. We look forward to any return visits! Best Regards, Ryan K Assistant Front Office Manager
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I couldn't have asked for a nicer stay. I was greeted by a hotel specialized who treated me with the utmost patience and respect. The cleanliness of the hotel was amazing! I appreciated the amenities that were available to me even at the late hour (I arrived after 9 pm).
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Review collected in partnership with this hotel
Response from Ryan K, Manager at The Kensington Hotel
Responded 1 week ago
Good Evening Lynette A, Thank you for choosing to stay at the Kensington! We truly appreciate the feedback, and we are glad to hear that you had such a wonderful time with us! We are pleased that our trained staff were able to make you feel right at home and that you were able to take advantage of the many amenities that we offer here. We look forward to seeing you again! Best Regards, Ryan K Assistant Front Office Manager
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We booked a regular room but when we arrived we received and automatic upgrade to the executive floor. Continental breakfast in the morning was a nice convenience but the night time wine and appetizers was a little disappointing. Overall a great hotel friendly staff and very cle
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Review collected in partnership with this hotel
Response from Ryan K, Manager at The Kensington Hotel
Responded 1 week ago
Good Evening Odyssey44777225222, Thank you for choosing the Kensington! We are so happy to hear that you had a wonderful time here with us and that we had a room upgrade available for you! We hope to see you again! Best Regards, Ryan K Assistant Front Office Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Photo provided by managementThe Kensington Hotel
Executive Level King
Photo provided by managementThe Kensington Hotel
Double
Photo provided by managementThe Kensington Hotel
King
Photo provided by managementThe Kensington Hotel
Bath Amenities
Previous
I see that this is a +VIP hotel on Expedia. Are there room upgrades or perks for being an Expedia gold member? Free breakfast perhaps?
Thanks for the inquiry! Expedia VIP's are given an upgrade to our Concierge level room based on availability. Warm Regards, Dena
1 vote
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Arriving next week (mid-May) - are the pool, jacuzzi, sauna fully functional?
Good morning, yes all are functional, the patio is also open and we'll have S'mores on the patio on Friday evening.
1 vote
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Is there a shuttle service?
Good Afternoon RVeats, We actually only offer a shuttle service for New Student Orientation. If you are looking for a shuttle service from the airport, the majority of our guests use Uber or a taxi service. Unfortunately, we do not have a shuttle service to nearby areas. We look forward to your stay with us!
0 votes
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Is it true that they DO NOT have FOX NEWS channel? M
Hello mjpinmd, We do offer FOX NEWS channel in our guest rooms. Please feel free to connect with a guest services agent directly should you need assistance. Warm Regards, Larry
0 votes
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Is it possible to get a roll away bed in a room with a king size bed?
Hello Judy P, Yes we do have roll away beds available for rooms with a King size bed. We give them to our guests on a first come first serve basis. If you would like a roll away bed preferred on your reservation please call us and we can add it to your reservation. Thank you. Kate Shrosbree Front Office Manager
0 votes
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Previous
12
"None - I did not leave a tip"
"We had everything we needed and when we didn’t, the front desk provided it for us. "
"Third floor Executive rooms are the most quiet and the room for breakfast and appetizers is on this floor."
"It isn't a high rise, so try to get a room away from the highway and away from State Street to avoid the non-stop traffic noise"
"Not 352! Very noisy if something is going on in the courtyard!"
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PRICE RANGE
US$ 89 - US$ 165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kensington court ann arbor
FORMERLY KNOWN AS
Kensington Court
LOCATION
United StatesMichiganAnn Arbor
NUMBER OF ROOMS
200
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