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16 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Sarnia, Canada
Level Contributor
220 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 1 week ago

We normally stay in a hotel but this was a furnished apartment that you could rent by the night. It was well equipped with utensils, bedding etc. but we found that it provided a bit more of a challenge to stay here as we had to search for a restaurant for breakfast and find our own way around the city. It would have been nice if the owners would provide a map and some information on where to eat close by. The apartment itself was clean and staff came around the next morning to check in on us. More 

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Thank OntarioTravellers2
Sydney, Australia
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 March 2015 via mobile

We stayed here with another couple over New Year's. The city is obviously a happening place over this time and the price we paid for this place reflected this. We were checked in early and our initial English speaking contact was friendly.
We paid for a 2 bedroom 2 double apartment. We were given a double and a twin and with the guys at reception speaking zero English we just settled with pushing the beds together. The apartment was significantly smaller then the pictures suggest. The kitchen was not stocked sufficiently with cutlery, glasses etc. The balcony area was nice and had a good view but only 2 chairs for 4 guests.
We had a few issues which were not sorted during our stay despite conversing in our best Spanish with reception; the bed situation, the absence of an iron, no hot water for a full 24 hours. These little things added up and when you are paying very good money you expect a lot better.
Whilst we enjoyed our time here we thought we did not get what we paid...
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Thank Sean C

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Amenities

Official Description (provided by the hotel)
Excellent brand new furnished apartments in Viña del Mar. Just a few steps away from the beach. ... more   less 

Additional Information about Premium Tours & Lodging

Address: Calle 3 Norte 220 | Esquina 5 Poniente, Vina del Mar 755009, Chile
Region: Chile > Valparaiso Region > Vina del Mar
Price Range: ₹ 4,091 - ₹ 8,182 (Based on Average Rates for a Standard Room)
Number of rooms: 10
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?