Outstanding stay and Amal if housekeeping was truly superlative. The room quality and maintainance was exceptional. The rooms and food are outstanding and the quality of and attention to service is - well - something to write about.
I am writing this review from my Hotel room on this our seven day at Habtoor Palace Hotel, because I couldn’t wait until I returned to Australia , Starting at the Top, The General Manager Mr. Mousset took the time to speak to us for 15 minutes, and explained the history of the Hotel, and insisted if there was anything he could do to let him know ( a very Gracious man indeed). The personal Butler Jacki and her staff cannot do enough for us they are always willing to help. The Reception staff along with Butler staff prepared a cake and flowers 🌺 for my Birthday, a very nice touch. Too many names to mention but all do a great job. Front door staff do a great job , Issac, Aung, Assad, and Wasim. Housekeeping are v. Good and will provide almost anything we ask for Sujan and others. I will finish this review by highlighting the Excellence and Professionalism of the BQ - French Kitchen, The meals where Fantastic, The service was second to none and the chefs unsurpassed, Rohit Vats, Tahit, Ravi, Haseeb, Bikrant, Aushaye, Sanjay , Kirra, And Sumit all bend over backwards to make sure you have an unforgettable meal and experience. All in all our time here at Habtoor Palace has been exceptional, we still have another 5 days but already we cannot wait to come back, and we Highly recommend this Hotel to anyone who is looking for Quality of service and a wonderful ambiance. Derek&Vicky McConnell…
We had excellent stay in Dubai at Habtoor Palace. The checking process was smooth and the stay was enjoyable. Really the house Keeping was spot on and the house keeper Kanchan went above and beyond. Good luxurious stay at right price
I have been staying there for the past 5 years every time i go with my family and it definitely feels like home! My home far away from my home! best people, best service, great cleanliness, best everything!! 10/10!!
For lunch Maricris really assisted us well and everything is perfect, everyone is happy with food and services. The meeting room looks beautiful, and the seating is very good for our group... We can always recommend it to other group.
If I could give this hotel more than 5 stars I would! What an amazing experience we had we were treated like royalty. The hotel was sheer opulence as soon as we walked through the door, the porters knew our names every staff member seemed to. Our bedroom was beautiful the comfiest bed I have ever slept in always cleaned to a high standard. The food was absolutely outstanding no complaints attention to detail and service impeccable. Thank you for the chauffeur driven Bently to the Waldorf Hotel (sister hotel) to use their beach although thd Habtoor had a wonderful roof top pool we just prefured the beach. This hotel is a must if you are thinking of a trip to Dubai the management must be commended on their staff because they made our stay perfect, I wish I could mention all but here are a few Borzo at the champagne bar was a star also Ahmed Kasun, Prashanth, Sunhail, Cydea, Raui and Hasheeb .thank you xx…
this was our second time visiting this hotel. this time is different from the previous visit this time i came with my family i wanted to show s them what this hotel can provide for the visitors. and i wanted to prove them that this hotel is totally different from other hotels. my family was attracted first by its view Excellent Lobby And everything is near to us especially the Dubai mall for shopping. then the top floor pool are is large the kids loved it, they took care of my children which is something rare to find nowadays. the staff were excellent and nice talking with what attracts me is that they really worked hard which is something i really appreciate especially Rakib i had a good conversation with him and he is so funny why this man exactly, he always shows me that he is the best among others and try to provide excellent service not just with me but with all of the visitors. an advice from me to all who read my review : it is really a pleasure to be served by Rakib . im glad to know this hotel and the family as well i will be here in my free time always for business or for vacation with my lovely family.…
Amazing staff present at breakfast. Special thanks to Gayan, Cydea and kasan. They made sure we had everything we wanted and were very quick with their service. The food tasted great and they had options for almost all dietary requirements
They are very friendly at the kids club, my children liked their stay alot especially Janet, she is friendly. She did all her best to make the children like the time they spent there. Thank u and thanks Jibelle and rashida
Habtoor palace best hotel in Dubai I ordered food from the room service Rakib delivery the order he was fantastic from his service and order taker Zargham he took my order i so happy for this service and for food thanks chefs malkoti and pawan for good food