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20th St, Dubai Healthcare City, Dubai 5668 United Arab Emirates
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$153
$83
Free cancellation until 05/07/22
$89
Free cancellation until 05/07/22
Reserve now, pay at stay
Expedia.com$83
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Full view
360
Panoramas (15) Videos (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 05/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#199 of 869 hotels in Dubai
Location
Cleanliness
Service
Value
Experience a 5 star hotel in Dubai Healthcare City that lies at the crossroads of the bustling downtown and the ancient charm of the old city. A blend of modern design with local cultural influences captures the essence of Dubai, exuding a clever, energizing and confident appeal. Just 7 kilometers away from Dubai International Airport, the 5 star hotel in Dubai has beautiful views of the Dubai creek and city skyline. Associates await to provide caring hospitality so that every guest makes the most of being away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Kids stay free
Electric vehicle charging station
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Walking tours
Nightclub / DJ
Babysitting
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Soundproof rooms
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, French, Russian, Spanish and 22 more
Location
Full view
87Good for walkers
Grade: 87 out of 100
25Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Contact
20th St, Dubai Healthcare City, Dubai 5668 United Arab Emirates
Name/address in local language
Getting there
Healthcare CityDubai Metro6 min
Oud MethaDubai Metro17 min
8098Reviews144Q+A100Room tips
Reviews
Traveller rating
- 6,777
- 769
- 241
- 139
- 174
Time of year
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Popular mentions
I was in Sofitel chosen Hayat for medical reasons check-in in time more than 30 minutes very delay In the middle of the night went to toilet sink and toilet and bath was full of cockroaches which is disgusting have to change my room ruin my first night room service is very poor Next day I had some visitor for dinner ask for some spoons but no one appeared till I checked out almost 5 days made several calls I want to speak to manager Mr. Humanth Acharya being very rude he was happy for me to leave the hotel which I did that’s racist as I am a Muslim I come Dubai every year twice at least never had this horrible experience loud music noise till 3 AM make a call but no one took action
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Date of stay: January 2022Trip type: Travelled with family
Helpful
Hotel's Favourite
I must say that I have taken a very good decision is choosing this hotel for my Dubai stay for 6 nights. This hotel is located in a very convenient location far from the real hustle bustle of the Dubai city yet in a posh area surrounded by multiple restaurants and delivery/takeaway food joints. So people who are looking for a serene location with a great hospitality experience, after the hectic sight seeing or shopping in Dubai, should give it a chance for sure. The property is just 15-20 minutes away from the Dubai International Airport which also helps you to avoid any additional travel after you've reach Dubai and also reduces stress when you have to fly back. The creek view, every morning, you wake up, is just awesome. You find local taxis available all through the day and is also at a walk able distance (5-7 mins) from Dubai Healthcare city Metro station which was another key criteria to choose this hotel and the location. My overall stay was completely hassle free and have enjoyed their hospitality to a great extent. I got a complementary access to Club Regency along with my 'Regency club room with creek view' room booking which also includes complementary breakfast for all members. So you get free breakfast in the morning and unlimited snacks and drinks (Alcoholic/Non Alcoholic) in the evening in the Club Recency at the 34th Floor. I don't know what to expect beyond this :) Rooms were squeaking clean and the staffs were exceptionally helpful and professional. You have everything in the room what you might need. There are many other options/services available free of cost based on need. Every time we return to hotel room after the sightseeing/shopping, makes you feel that you've returned to home away from home :) We never had any issues through out our stay in terms of any housekeeping or any other services. I felt that we were taken care of personally for each of the services they offered. It is zero sound once you enter your room which ensures a relaxed ambiance for a deep sleep. I must appreciate Raju from the housekeeping for taking a good care of us and the room for all the days. I am also extremely thankful to the Club Regency staff (forgot the name) for upgrading our stay with a complementary breakfast in Sufra Restaurant without any additional charges. No doubt, I have become a fan of Hyatt hotels due to their courteous staff and their impeccable hospitality.…
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Date of stay: October 2019
Cleanliness
Service
Sleep Quality
Room Tip: Go for creek view club regency room/suite.
See more room tips
4 Helpful votes
Helpful
Response from Hyatt Regency Dubai Creek Heights, Owner at Hyatt Regency Dubai Creek Heights
Responded 13 Sep 2020
Dear M0fi, Thank you for the generous appreciation of our services at Hyatt Regency Dubai Creek Heights! We take immense pride in our product and services and your comments are surely very encouraging. I have shared your experience with all my colleagues and I am sure this would motivate them to work even harder to delight all our esteemed guests. Thank you once again for your kind feedback, we look forward to your continued support. Kind Regards, Vipin Khattar General Manager
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I book My wife a Appartment in a 5 Star (Well what I believe to be a 5 STAR) But was nothing like a 5 star Hotel / Apartment I have seen better service and CLEANER in a 2 Star no customer service you ask for some thing and after repeated asking (4 different members of staff ) to no avail compliant to the manager that did not take notice which was very disappointing tried saying all the rite things but in some cases but no action which I can assure you that how dubai prides it self on touris this is no place for good for tourist to spend there good hard earn cash. unless you like to share your experience in this 5 star hotel/ Appartment with family cockroaches, at night god only know where they came out from, this is not the experience I would say we travel for so far away and look at the gilts and glimmer of DUBAI and worst off all my wife was a patient in a near by hospital that had to attend on a daily bases to see them, She told them this and the manager was so arrogant and told her he had no say in it...WHAT A JOKE (Managers Name Humath Acharya) He needs SACKING he has no rite of been a manager (Who gave him this Job) absolutely disgraceful he needs to go bank to school and learn customer service and how to talk to customers..... p.s I also have pic's which I will be adding to this Experians…
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Helpful
My stay the best in hyatt regency creek heights where I stayed in a two bedroom apartment myvstay continued to be smooth with the help of bell team and concierge who were so helpful by guiding us everytime and also booking for us taxis whenever we needed it for sure I will recommend y friends whenever they visit keep up the great job
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Date of stay: January 2022Trip type: Travelled with family
Helpful
Response from Hyatt Regency Dubai Creek Heights, Owner at Hyatt Regency Dubai Creek Heights
Responded 4 days ago
Dear Hakimullah001, Thank you for sharing your experience with us. We aim to provide a truly unique experience, and we are thrilled that we were able to meet your expectations and it is our pleasure to read that you enjoyed the service delivered by the team which is one of our priorities. We look forward to welcoming you back in the future. Kind Regards, Vipin Khattar General Manager
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Hyatt regency Dubai creek heights is one of the best hotel in dubai for stay. all the facilities are excellent, food was very nice, room very neat and clean. All the staff are very helpful and very friendly. special thanks to Bell team. they are very helpful. we will come soon. thank you.
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Date of stay: January 2022Trip type: Travelled with family
Helpful
Response from Hyatt Regency Dubai Creek Heights, Owner at Hyatt Regency Dubai Creek Heights
Responded 4 days ago
Dear kaaaleg, Thank you so much for sharing your experience with us. We are glad that you thoroughly enjoyed your stay at Hyatt Regency Dubai Creek Heights and that we were able to meet your expectations and your generous compliments particularly about our staff and their friendly service are much appreciated. We look forward to welcoming you again. Kind Regards, Vipin Khattar General Manager
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PRICE RANGE
$78 - $240 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Umm Hurair / Umm Hurair 2
NUMBER OF ROOMS
463
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Claim Your Listing Frequently Asked Questions about Hyatt Regency Dubai Creek Heights
Which popular attractions are close to Hyatt Regency Dubai Creek Heights?
Nearby attractions include Dubai Dolphinarium (0.3 km), Creekside Park (0.3 km), and Children's City (0.4 km).
What are some of the property amenities at Hyatt Regency Dubai Creek Heights?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hyatt Regency Dubai Creek Heights?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Dubai Creek Heights?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Hyatt Regency Dubai Creek Heights?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Hyatt Regency Dubai Creek Heights?
Conveniently located restaurants include Sufra Restaurant, Eve Penthouse & Lounge, and La Tablita Dubai.
Are there opportunities to exercise at Hyatt Regency Dubai Creek Heights?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Regency Dubai Creek Heights have an airport shuttle?
Yes, Hyatt Regency Dubai Creek Heights offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Regency Dubai Creek Heights have airport transportation?
Yes, Hyatt Regency Dubai Creek Heights offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Dubai Creek Heights?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Dubai Creek Heights offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.