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Crowne Plaza Dubai -Festival City

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Dubai Festival City, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$ 195
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1496)
Room & Suite (527)
Dining (152)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Dubai -Festival City
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#56 of 844 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The 5 star hotel features 316 rooms and suites, with leisure facilities including 25m outdoor lap pool, 3 spa pools, children splash pool, and 24-hour gym. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering our guests a cleaner and healthier environment during their stay. All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access. Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers. The hotel has three superb restaurants - Zaytoun ( Olive in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer Cafe, each with stunning city and creek views. The hotel is connected directly to the Dubai Festival Mall home to record breaking Imagine show featuring water, pyrotechnics, lasers and lights spectacle.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids pool
Highchairs available
Valet parking
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Poolside bar
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Minibar
Electric kettle
Walk-in shower
Bath / shower
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Modern
Languages Spoken
English, French, Spanish, Arabic and 7 more

Location

Full view
78Somewhat walkable
Grade: 78 out of 100
86Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
2149Reviews71Q+A100Room tips
Traveller rating
  • 1,567
  • 483
  • 72
  • 16
  • 11
Time of year
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Language
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Popular mentions
Joh wrote a review 21 Sep
1 contribution3 helpful votes
Crown plaza dubai was excellent and convenient .it had everything you can ask for,breakfast was amazing ,all the staffs are ever smiling and helpful from concierge to the manager.would defo recommend and visit again ,mall is few min walk ,with variety of food
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Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from InterContinental Hotels Group Dubai Festival City, General Manager at Crowne Plaza Dubai -Festival City
Responded 6 days ago
Dear Jehra, Thank you very much for sharing your fantastic review on TripAdvisor about your experience with us and we were very delighted to welcome you at the Crowne Plaza Dubai Festival City. I was thrilled to read that you enjoyed your break in Dubai Festival City, and that you appreciated our impressive hotel facilities, your delightful breakfast journey as well as our amazing staff. We look forward to welcoming you again at our property and to our unique “Festival City” destination, emerged with in endless award winning culinary delights, connected to one of the best Malls in the city and minutes away from all Dubai business hubs and vibrant centre and please feel free to connect to us through reservation.dfc@ihg.com when planning your return. Warm regards, Sayed Tayoun, Cluster Hotels Manager
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Zaid Q wrote a review 17 Sep
1 contribution2 helpful votes
I’d like to thank mr. Israv for the help and service he has given me, he was cooperative, kind and respectful. Provided me with enough information and did an excellent job with helping me out, and most importantly was polite.
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Date of stay: September 2021Trip type: Travelled on business
2 Helpful votes
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Response from InterContinental Hotels Group Dubai Festival City, General Manager at Crowne Plaza Dubai -Festival City
Responded 1 week ago
Dear 455zaidq, Thank you very much for sharing your great review on TripAdvisor about your recent stay with us at the Crowne Plaza Dubai Festival City and we were delighted to know that you had chosen our property for your getaway in Dubai. I was thrilled to read that you had a good time with us and that our staff made your experience more memorable. Your compliments about our friendly and helpful staff as well as their attentiveness and professionalism are highly appreciated. Moreover, your special recognition of Mr. Israv is truly valued and we hope, that many guests will meet our great team member along their journey in our unique “Festival City” destination. We are looking forward to welcoming you again to our waterfront oasis and please feel free to connect to us through reservation.dfc@ihg.com when planning your return. Warm regards, Sayed Tayoun, Cluster Hotels Manager
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Rami wrote a review 14 Sep
2 contributions2 helpful votes
We had a great time. Service was courteous and timely. Food was good and generous. The atmosphere was a delight with a gracious singer performing lovely songs. Would like to mention “Christiana” who took very good care of us during our dinner.
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Date of stay: September 2021Trip type: Travelled with friends
1 Helpful vote
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Response from InterContinental Hotels Group Dubai Festival City, General Manager at Crowne Plaza Dubai -Festival City
Responded 1 week ago
Dear ramisdubai, Thank you for sharing your great review on TripAdvisor about your recent experience with us at the Crowne Plaza Dubai Festival City. I was truly delighted to find out that you enjoyed your time with us. Moreover, your positive comments about your culinary journey with delicious authentic food and the great atmosphere, are highly appreciated. We look forward to welcoming you again, and please feel free to connect to us through reservation.dfc@ihg.com when planning your return. Warm regards, Sayed Tayoun, Cluster Hotels Manager
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elis A wrote a review 14 Sep
1 contribution5 helpful votes
We went for ladies night for the first time, they had 4 drinks and food platter ( vegan and non vegan option). It tasted amazing!! Norby the singer very talented, friendly and amazing dancer too 💕🙌🏼 Definitely coming back!!
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Date of stay: September 2021Trip type: Travelled with friends
4 Helpful votes
Helpful
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Response from InterContinental Hotels Group Dubai Festival City, General Manager at Crowne Plaza Dubai -Festival City
Responded 1 week ago
Dear 999elisa, It is truly rewarding to have positively impacted your experience with our brand, this is our top priority at Crowne Plaza Dubai Festival City as we continuously persist on delivering true hospitality to all our guests. I was pleased to learn that you appreciated our excellent Ladies Night in Belgian Beer Cafe. Moreover, I was excited to read that you appreciated your culinary journey and you enjoyed listening to our very talented singer Norby. We look forward to welcoming you back again for another unforgettable Ladies Night, and please feel free to connect to us through reservation.dfc@ihg.com when planning your return. Warm regards, Sayed Tayoun, Cluster Hotels Manager
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onojiujitsu wrote a review 12 Sep
11 contributions12 helpful votes
All perfect, employees, breakfast was incredible, cleanliness, all great! I really recommend this hotel! Me and my family are very very satisfied and next time we’ll come back again! Thank you very much for all the staff!
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Date of stay: September 2021Trip type: Travelled with family
4 Helpful votes
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Response from InterContinental Hotels Group Dubai Festival City, General Manager at Crowne Plaza Dubai -Festival City
Responded 2 weeks ago
Dear onojiujitsu, We are extremely grateful for your invaluable feedback on TripAdvisor about your experience with us in and we were very delighted to welcome you at the Crowne Plaza Dubai Festival City, the best hotel you have ever stayed in. I was very excited to read that you had an enjoyable stay with us and that you appreciated the great experience with our colleagues, your breakfast experience with an extensive selection of food, as well as great levels of cleanliness. Moreover, I was delighted to know that our polite staff took good care of you throughout your entire stay. We look forward to welcoming you again at our waterfront property and to our unique “Festival City” destination, connected to one of the best Malls in the city and minutes away from the vibrant centre and La Mer Beach. If not too much trouble, please share your experiences with friends and family, including the record-breaking new attraction IMAGINE SHOW (unique sensory experience) and our newly launched Kids Club, and please feel free to connect to us through reservation.dfc@ihg.com when planning your return. Warm regards, Sayed Tayoun, Cluster Hotels Manager
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PRICE RANGE
US$82 - US$210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza dubai festival city hotel dubai, dubai crowne plaza
LOCATION
United Arab EmiratesEmirate of DubaiDubaiDubai Festival City
NUMBER OF ROOMS
316
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Frequently Asked Questions about Crowne Plaza Dubai -Festival City
Which popular attractions are close to Crowne Plaza Dubai -Festival City?
Nearby attractions include Dubai Festival City Mall (0.3 km), Imagine (0.3 km), and Novo Cinema Dubai Festival CIty Mall (0.4 km).
What are some of the property amenities at Crowne Plaza Dubai -Festival City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Dubai -Festival City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Dubai -Festival City?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Crowne Plaza Dubai -Festival City?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Dubai -Festival City?
Conveniently located restaurants include Pierre’s Bistro, Anise, and Belgian Cafe.
Are there opportunities to exercise at Crowne Plaza Dubai -Festival City?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Crowne Plaza Dubai -Festival City have an airport shuttle?
Yes, Crowne Plaza Dubai -Festival City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Dubai -Festival City?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Dubai -Festival City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Dubai -Festival City?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Portuguese.