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InterContinental Dubai Festival City

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#21 of 545 Hotels in Dubai
Certificate of Excellence
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InterContinental Dubai Festival City
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1,680 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Dubai Festival City
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Showing 1,392: English reviews
Dammam, Saudi Arabia
Reviewed 17 February 2015

Intercontinental Dubai Festival City is luxurious living for me. Good Service, Warm and Professional Staff, Good Food, Value for Money and a must-come to hotel. My experience in this hotel is superb. As the promo add in one of the food chains in my country says: "Sarap Ulit-ulitin" (a fun way to to do it all over again).

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Helpful?
Thank Michael M
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Michael M', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note that you enjoyed your stay. We are glad to know that the service made a positive impact...

Reviewed 16 February 2015

This hotel has it all: The view, the services, the excursions, shopping, food. The only setback is all of this feels unauthentic, manufactured, when it comes to outdoor activities. Shopping is great here, food is excellent in the lobby restaurant which has endless varieties.

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Thank - -
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear guest, We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We work hard to ensure our services and facilities are up to our guests expectations, and it's rewarding to see it reflects on their experiences. Your highlights...

Toronto, Canada
Reviewed 16 February 2015

The Festival City Intercontinental is a fine hotel. Service is truly wonderful. But, sadly, the food offerings in the Club Lounge are not what they used to be. Apparently this hotel has lowered its food offerings standards to save money. We were not pleased. Otherwise, it was a very pleasurable early Valentine's Day holiday in Dubai.

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4Thank TravellingMan333
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'TravellingMan333', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note that you enjoyed your stay. We do regret to read your remark about the Club Lounge, as we...

Reviewed 14 February 2015 via mobile

Since the opening the hotel is my preferred choice hotel in Dubai after trying many other hotels around and also after trying many other Intercontinental hotels all over the world. It is good to come back to a place where many people always do to their best to provide me a home feeling. Especially the team in the club lounge,...

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1Thank Ann-Kathrin B
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Ann-Kathrin B', We would like to take the opportunity to thank you for your loyalty to InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and see that after coming back to us you have noted that we have maintained the level of service you have...

Abu Dhabi, United Arab Emirates
Reviewed 14 February 2015

From walking in to checking out everything was just as you’d come to expect from the Intercontinental! Wife is an ambassador and we were welcomed back with flowers in the room, chocolates and fruit; as well as the room upgrade! Late check out up till 16:00 which allowed us to lazy about the pool for most of the day prior...

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Thank David M
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Mech1964', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note that thanks to your loyalty to our brand, you received the mentioned amenities and benefits. It is great to...

London, United Kingdom
Reviewed 4 February 2015

I stayed here for Business so only five nights but I loved the hotel! Firstly reception and concierge all great very speedy check in and with a smile and they actually make you feel welcome as soon as you arrive bags vanish an are in your room same time or before you. The actual rooms are great very clean large...

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7Thank STG66
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'STG66', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note that you enjoyed many aspects of your stay. We are glad to know that your arrival experience, the...

Escape Artist
Reviewed 1 February 2015

I've been a long time guest of this property (since it's opening) and have always been satisfied with the evening cocktail hour and it's food selection. I considered it one of the best clubs in IHG's IC branded properties. It seems as of today (February 1, 2015) the F&B department has decided to cut back the food offerings in the...

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13Thank a4xd70
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'a4xd70', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. It is very important for us to receive both positive and constructive feedback from our guests, and I want to assure you that our Club InterContinental offering...

Reviewed 30 January 2015 via mobile

I spent 2015 New year Event and my Anniversary,As usual, very excellent choice in Dubai , fabulous, excellency in everything. Kinds , perfect location close to festival mall , extremely stuff team , amazing bath and shower , wild room , just need a bus shuttle service, I will visit the hotel early next week. Always my best choice in...

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1Thank Masoudiana
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Masoudiana', We would like to take the opportunity to thank you for choosing InterContinental Dubai Festival City as your hotel to celebrate the New Year and for taking the time to share your comments on TripAdvisor. Your compliments regarding our hotel are certainly encouraging, we are proud to read that you had an excellent stay and will certainly come...

New Delhi, India
Reviewed 30 January 2015

The hotel is in Festival City which is very close to the International Airport Terminal 3. Intercontinental and Crowne Plaza are adjacent and each looked impressive as I arrived. Upgraded to an executive room with creek view through the wall to wall glass window was very nice as I could seethe Burj Khalifa shining in changing colors through the day....

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Thank Tourbador
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'univall', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note that you enjoyed many aspects of your stay. We are glad to know that your arrival experience, the...

London, United Kingdom
Reviewed 28 January 2015

Wow what a lovely hotel 5 minutes from the airport. I arrived very late (3am) and was greeted by very friendly staff. My room was upgraded to a club suite which was amazing! This hotel is clean and the staff are so so friendly and will do anything to ensure your stay is as comfortable as possible. The attention to...

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Helpful?
Thank Matthew H
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Matthew H', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note that you enjoyed many aspects of your stay. We are glad to know that regardless of your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 10,864 - ₹ 27,618 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
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Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#17 Spa Hotel in Dubai
#19 Business Hotel in Dubai
#21 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dubai Festival City staff and other travellers.
35 questions
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Questions? Get answers from InterContinental Dubai Festival City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford it go for a Club Room or Suite, and ask for a creek view”
 of 5 bubbles alanm129, 27 Mar 2017 | Read review
“Creek view rooms are a must (club floor until 26th, but rooms go up to 33th)”
  • Water falling down from ceiling to fill the bath
  • Fountain show at festval city
  • Dubai creek and skyline from club room
 of 5 bubbles OlivierD332, 25 Mar 2017 | Read review
“High floor with creek view would be nice”
 of 5 bubbles Vee57, 20 Mar 2017 | Read review
“my rating of sleep quality above is not valid because I didn't sleep here but I'd expect the beds to be very comfortable”
 of 5 bubbles markbenjaminl, 17 Mar 2017 | Read review
“I am sure there are no bad rooms at that hotel”
 of 5 bubbles mchukir, 12 Mar 2017 | Read review
5 of 5